Guest Mailbox

Guest Mailbox

Description

An outside party can have their own mailbox for receiving and sending messages.

An outside party can have their own Guest Mailbox mailbox for receiving and sending messages. A Guest Mail- box is a Subscriber Mailbox that does not have an extension associated with it. A Guest Mailbox has many of the IntraMail features of a Subscriber Mailbox. A company visitor with a Guest Mailbox could, for example:

Go to any extension, press INTERCOM + 700, then dial their mailbox number.

Review their messages, leave messages for associates, or record a new greeting for their mailbox.

Use many other features available to a Subscriber Mailbox.

Voice mail routes calls to the Guest Mailbox in the following three ways:

A Screened Transfer (STRF) or Unscreened Transfer (UTRF) from the Automated Attendant goes directly to the Guest Mailbox, even though there is no extension installed.

An Intercom call to the uninstalled extension goes directly to the Guest Mailbox.

A transferred call to the uninstalled extension also goes directly to the Guest Mailbox.

Operation

 

 

 

 

 

 

 

Accessing a Guest Mailbox

 

 

 

 

To log onto a Guest Mailbox:

 

 

 

1.

Do one of the following.

 

 

 

 

 

a.

 

Press INTERCOM + Dial the IntraMail master number (e.g., 700) + Dial your mailbox number.

 

 

 

• You can optionally press a Call Coverage key assigned to the IntraMail master number.

 

 

 

 

 

b.

 

Press the Message Center key for the Guest Mailbox.

 

 

 

2.

When IntraMail answers, dial the Guest Mailbox number.

 

 

 

 

Logging Onto a Guest Mailbox from the Automated Attendant:

 

 

 

1.

After the Automated Attendant answers, dial # + Dial the Guest Mailbox number.

 

• This capability may be disabled in the Automated Attendant.

 

• Your automated attendant may have a LOGON action assigned to the Guest Mailbox. Check with your

 

 

Communications Manager.

 

 

 

 

Transferring your call to a Guest Mailbox:

 

 

 

1.

Press INTERCOM.

 

 

2.

Press V-MAIL.

 

 

3.

Dial the Guest Mailbox number.

 

 

4.

Press SPEAKER to hang up.

• To transfer a call to a co-worker’s mailbox from a single line telephone, use the following procedure:

 

 

Hookflash + Dial *8 + Dial the co-worker’s mailbox + Hang up.

 

 

 

 

 

 

 

 

52 IntraMail Features

DSX Feature Handbook

Page 56
Image 56
NEC 1093098 manual Accessing a Guest Mailbox, To log onto a Guest Mailbox, Transferring your call to a Guest Mailbox