Manuals / NEC / Communications / Telephone

NEC IM-16 manual On the computer, ViewMail

Models: IM-16

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On the computer

If your system has TeLANophy®, you can manage live phone calls and all types of messages visually on your computer screen. TeLANophy is a suite of unified messaging and call management mod- ules. TeLANophy consists of:

ViewMail®

All of your voice and fax messages are brought together in one window with ViewMail. You can access and priori- tize your messages and respond to them by using your personal com- puter.

ViewMail for Microsoft®

Messaging

You can access all of your messages

—voice mail, e-mail, and faxes — in your Microsoft Inbox, whether you are using Outlook 97, 98, 2000 or XP.

ViewFax®

You can send, receive, and redirect faxes from your desktop computer.

ViewCall® Plus

All of your inbound and outbound calls can be managed visually from your desktop computer. With PhoneBASIC™, you can customize your call control applications by inte- grating ViewCall Plus with other applications, such as Microsoft’s Office® suite.

E-Mail Integration

You can access your e-mail messages by phone. With the E-Mail Reader’s text-to-speech application, you can hear your e-mail messages over the phone. If your system uses Active- Fax™, you can send the messages to any fax machine.

Help

For more detailed information about TeLANophy, use the:

•Online Help system (press F1 or use the Help menu)

•“Introducing TeLANophy” tuto- rial

INTRODUCTION s iii

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NEC IM-16 manual On the computer, ViewMail

Contents

NEAXMail IM-16 For assistance, call To access your mailbox by computerIntroductionii On the phone IntroductionViewMail On the computerTo set up your mailbox Setting up your mailboxChecking and leaving messages Checking new messages Optional playback featuresChecking new messages by phone To check new messages by phoneTo check new messages from your computer Checking new messages by computerSpecial delivery options Leaving a message by phoneDirectory assistance To leave a message directly in a subscriber’s mailbox To leave an identified subscriber messageTo send a message by computer Sending a message by computerFor composing and sending a message To leave a group message by phone Leaving a group messageTo leave a message to several subscribers by phone To find out who has not heard a group message by phoneSending a group message by computer To review messages by phone Reviewing messagesReviewing messages by phone To review an old message by computer Reviewing messages by computerTo redirect a message by phone Redirecting a messageTo redirect a message by computer To modify a message by phone Modifying a messageModifying a message by computer To cancel a message by phone Canceling a messageTo cancel a message by computer Canceling a message by computerTo archive a message by phone Archiving a messageTo archive a message by computer Archiving messages by computerTo record a conversation by phone Recording a conversation by phoneTo redirect or save a conver- sation by phone Live record phone button optionsComputer To record a conversation byPage Changing your mailbox setup Working with the Mailbox Manager To use the Control bar To change your profileTo change your security code by phone Changing your security codeTo change your security code by computer To add or remove your name from the directory by phone Changing your recorded and spelled namesTo change your recorded name by computer To change your recorded name by phoneStandard greeting Changing your greetingsBusy greeting Alternate greetingSpeak into the microphone To activate your busy greeting by phone Announce Playback optionsTelephone conversation type To change your playback options by computer To turn call transfer on or off by phone Changing call transfer optionsTo turn call transfer on or off by computer Changing call screening options Announce before connecting callerTo turn call screening on or off by phone To change call screening options by computerTo turn call holding on or off by phone Changing call holding optionsTo turn call holding on or off by computer To change message delivery options by computer Changing message delivery optionsTo change message delivery by phone To create a group by phone Creating groupsTo create a group by com- puter To change a group by com- puter Changing groupsTo hear a list of your groups and group members by phone To add or delete group members by phoneTo change a group name or number by phone Page Fax mail ViewFaxViewFax Sending faxes by computerTo send a fax by computer Print-to-faxFax delivery options Fax mail settingsReceiving faxes For displaying the fax For sending To change your fax delivery phone number or schedule Changing fax setupTo change your fax notification To change your fax greetingPage Using ViewCall Plus Identifying and screening calls Screening and managing callsTAPI-compliant systems Managing callsCall log Tracking callsPhoneBASIC Page Mail Reader Mail Notify/DeliveryTo hear who else received an e-mail message Checking e-mail by phoneTo check your e-mail messages To turn your e-mail totaling on or off by phone Changing your e-mail setup optionsTo turn your e-mail totaling on or off by computer Using letters and numbers Your e-mail passwordUsing numbers only To fax your e-mail messages Receiving e-mail by faxTo fax a particular e-mail message Page Using quick message actions and shortcuts Quick message actions Mail Integration package Voice messaging ShortcutsFax package OLD Managing your voice messages with Soft KeysSetup Main Menu System menusIndex Neaxmail IM-16 User Guide Index s Page Page Neaxmail IM-16 User Guide NEAXMail AD-40 For YES 2 for no Current Menu