Tracking calls, Call log | NEC IM-16 specification

Tracking calls

Call log

Contact list

TIP

You can use ViewCall Plus to keep track of your calls. The Call Log window records all call activity for your exten- sion. It also displays information such as caller names, phone numbers, and the caller’s location.

TIP

You may want to create more than one call log. For example, it may be useful to begin a new call log each week or each month.

56 s NEAXMAIL IM-16 USER GUIDE

The Contact List window stores and displays general notes and reminders with each contact name. ViewCall Plus provides an online address book. Or you can integrate ViewCall Plus with a PIM.

Call Log

Contact list

You can use several contact lists or PIMs at once. For example, you can keep personal contacts in a list on your computer and you can keep business contacts in a list on the LAN.

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NEC IM-16 manual Tracking calls, Call log

Contents

NEAXMail IM-16 To access your mailbox by computer For assistance, call Introductionii Introduction On the phone On the computer ViewMail Setting up your mailbox To set up your mailbox Checking and leaving messages Checking new messages by phone Optional playback featuresChecking new messages To check new messages by phone Checking new messages by computer To check new messages from your computer Special delivery options Leaving a message by phoneDirectory assistance To leave an identified subscriber message To leave a message directly in a subscriber’s mailbox Sending a message by computer To send a message by computer For composing and sending a message To leave a message to several subscribers by phone Leaving a group messageTo leave a group message by phone To find out who has not heard a group message by phone Sending a group message by computer To review messages by phone Reviewing messagesReviewing messages by phone Reviewing messages by computer To review an old message by computer Redirecting a message To redirect a message by phone To redirect a message by computer Modifying a message To modify a message by phone Modifying a message by computer Canceling a message To cancel a message by phone Canceling a message by computer To cancel a message by computer Archiving a message To archive a message by phone Archiving messages by computer To archive a message by computer To redirect or save a conver- sation by phone Recording a conversation by phoneTo record a conversation by phone Live record phone button options To record a conversation by ComputerPage Changing your mailbox setup Working with the Mailbox Manager To change your profile To use the Control bar To change your security code by phone Changing your security codeTo change your security code by computer To change your recorded name by computer Changing your recorded and spelled namesTo add or remove your name from the directory by phone To change your recorded name by phone Busy greeting Changing your greetingsStandard greeting Alternate greeting Speak into the microphone To activate your busy greeting by phone Announce Playback optionsTelephone conversation type To change your playback options by computer Changing call transfer options To turn call transfer on or off by phone To turn call transfer on or off by computer Announce before connecting caller Changing call screening options To change call screening options by computer To turn call screening on or off by phone To turn call holding on or off by phone Changing call holding optionsTo turn call holding on or off by computer Changing message delivery options To change message delivery options by computer To change message delivery by phone Creating groups To create a group by phone To create a group by com- puter Changing groups To change a group by com- puter To hear a list of your groups and group members by phone To add or delete group members by phoneTo change a group name or number by phone Page ViewFax Fax mail Sending faxes by computer ViewFax Print-to-fax To send a fax by computer Fax delivery options Fax mail settingsReceiving faxes For displaying the fax For sending Changing fax setup To change your fax delivery phone number or schedule To change your fax greeting To change your fax notificationPage Using ViewCall Plus Screening and managing calls Identifying and screening calls Managing calls TAPI-compliant systems Tracking calls Call log PhoneBASIC Page Mail Notify/Delivery Mail Reader To hear who else received an e-mail message Checking e-mail by phoneTo check your e-mail messages To turn your e-mail totaling on or off by phone Changing your e-mail setup optionsTo turn your e-mail totaling on or off by computer Using letters and numbers Your e-mail passwordUsing numbers only To fax your e-mail messages Receiving e-mail by faxTo fax a particular e-mail message Page Using quick message actions and shortcuts Quick message actions Mail Integration package Shortcuts Voice messaging Fax package Managing your voice messages with Soft Keys OLD Setup System menus Main Menu Index Neaxmail IM-16 User Guide Index s Page Page Neaxmail IM-16 User Guide NEAXMail AD-40 For YES 2 for no Current Menu