Using ViewCall Plus | NEC IM-16 guide

Using ViewCall Plus

With ViewCall Plus, you can identify, manage, and track your incoming and outgoing calls from your computer.

Three integrated ViewCall Plus win- dows work together to control your phone calls: the Telephone window, the

Call Log window, and the Contact List window.

For TAPI (telephone application pro- gramming interface) compliant phone systems, ViewCall Plus also offers an enhanced mode that adds even more features, such as the contact list and call log.

ViewCall Plus also comes with PhoneBASIC, which lets you customize ViewCall Plus in many different ways.

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NEC IM-16 manual Using ViewCall Plus

Contents

NEAXMail IM-16 For assistance, call To access your mailbox by computer Introductionii On the phone Introduction ViewMail On the computer To set up your mailbox Setting up your mailbox Checking and leaving messages To check new messages by phone Optional playback featuresChecking new messages Checking new messages by phone To check new messages from your computer Checking new messages by computer Special delivery options Leaving a message by phoneDirectory assistance To leave a message directly in a subscriber’s mailbox To leave an identified subscriber message To send a message by computer Sending a message by computer For composing and sending a message To find out who has not heard a group message by phone Leaving a group messageTo leave a group message by phone To leave a message to several subscribers by phone Sending a group message by computer To review messages by phone Reviewing messagesReviewing messages by phone To review an old message by computer Reviewing messages by computer To redirect a message by phone Redirecting a message To redirect a message by computer To modify a message by phone Modifying a message Modifying a message by computer To cancel a message by phone Canceling a message To cancel a message by computer Canceling a message by computer To archive a message by phone Archiving a message To archive a message by computer Archiving messages by computer Live record phone button options Recording a conversation by phoneTo record a conversation by phone To redirect or save a conver- sation by phone Computer To record a conversation byPage Changing your mailbox setup Working with the Mailbox Manager To use the Control bar To change your profile To change your security code by phone Changing your security codeTo change your security code by computer To change your recorded name by phone Changing your recorded and spelled namesTo add or remove your name from the directory by phone To change your recorded name by computer Alternate greeting Changing your greetingsStandard greeting Busy greeting Speak into the microphone To activate your busy greeting by phone Announce Playback optionsTelephone conversation type To change your playback options by computer To turn call transfer on or off by phone Changing call transfer options To turn call transfer on or off by computer Changing call screening options Announce before connecting caller To turn call screening on or off by phone To change call screening options by computer To turn call holding on or off by phone Changing call holding optionsTo turn call holding on or off by computer To change message delivery options by computer Changing message delivery options To change message delivery by phone To create a group by phone Creating groups To create a group by com- puter To change a group by com- puter Changing groups To hear a list of your groups and group members by phone To add or delete group members by phoneTo change a group name or number by phone Page Fax mail ViewFax ViewFax Sending faxes by computer To send a fax by computer Print-to-fax Fax delivery options Fax mail settingsReceiving faxes For displaying the fax For sending To change your fax delivery phone number or schedule Changing fax setup To change your fax notification To change your fax greetingPage Using ViewCall Plus Identifying and screening calls Screening and managing calls TAPI-compliant systems Managing calls Call log Tracking calls PhoneBASIC Page Mail Reader Mail Notify/Delivery To hear who else received an e-mail message Checking e-mail by phoneTo check your e-mail messages To turn your e-mail totaling on or off by phone Changing your e-mail setup optionsTo turn your e-mail totaling on or off by computer Using letters and numbers Your e-mail passwordUsing numbers only To fax your e-mail messages Receiving e-mail by faxTo fax a particular e-mail message Page Using quick message actions and shortcuts Quick message actions Mail Integration package Voice messaging Shortcuts Fax package OLD Managing your voice messages with Soft Keys Setup Main Menu System menus Index Neaxmail IM-16 User Guide Index s Page Page Neaxmail IM-16 User Guide NEAXMail AD-40 For YES 2 for no Current Menu