Troubleshooting 6-21

Problems with Windows Setup

The following message is displayed when the setup starts.

The specified disk is not found. Terminating SW installation.

→The disk to install the system is not connected properly. Check if the hardware is properly installed and connected.

The following message is displayed while copying files from CD-ROM.

xxxxx : Not Ready xxxxxxxxxxxxxxxxxxZ xxxxx(A), xxxxx(R), xxxxx(F)

→Press R. If this message still appears, perform the setup again. If the error persists, contact your sales agent to examine the CD-ROM drive.

Failed to setup in detail for network adapter.

→The detailed setup of network adapter is not available in setup of NEC Express5800/ft series. Open the control panel after starting Windows Server 2003, Enterprise Edition to configure the network adapter.

Failed to install Windows Server 2003, Enterprise Edition correctly.

Have you checked instructions and information on installation?

→See “Step 1: Things Required for Setup” (p.4-4) and “Step 2: Prepare for ft series Setup” (p.4-6).

Rebooted during the setup.

→See “Step 3: Disable Boot Monitoring Function” (p.4-11), and set the parameter of this machine’s boot monitoring function to correct value.

ft Update CD is not included.

→ft Update CD is used to update ft control software; it may not be shipped with the equipment. (Not included if “NEC EXPRESSBUILDER” CD-ROM contains the latest version of software programs at the time of shipment). For the latest release of ft control software and purchase of the latest version of its Update CD-ROM, contact your sales agent.

CPU Module Status LED1 and PCI Module Status LED1 are illuminating red during the setup.

→This is not a failure of the module.

After the completion of a setup, CPU Module Status LED1 and PCI Module Status LED1 will be turned off at the point that each module is successfully duplicated, and, CPU Module Status LED2 and PCI Module Status LED2 will illuminate green. See “LEDs” in the separate volume of the User’s Guide for details about the status of each module LED’s display.