6-22Troubleshooting

“Display Settings” is displayed on lower right of the screen.

Select [Display Properties] – [Settings] tab – [Color Quality]. And then change the “Colors” setting to “Medium (16 bit)”or higher.

During a setup, “Previous Operating System C:” was selected on a selection screen of the operating system.

The process will be stopped along the display of DOS prompt or black screen. In this case, press Ctrl + Alt + Delete, or turn off the power to reboot the system. Installation will be continued after a reboot.

Windows can be operated after a setup but each module or PCI board is not duplicated. (CPU Module Status LED2 or PCI Module Status LED2 does not light on green).

Did you abort the installation during a setup such as by closing a window of the programs that are running?

Installation will be aborted if you finish the programs that are running such as by closing a window. Although the operation on Windows will be feasible, PCI boards will not be duplicated properly if you abort the installation. In this case, “Step 1: Things Required for Setup” needs to be done from the beginning.

Did you properly setup the duplex of HDDs?

PCI Module Status LED2 will not be lit in green if a setup for duplex is not performed. (See “LEDs” in the separate volume of the User’s Guide for details about the status of each module LED’s indications.) See “Step 6: Set Dual Disk Configuration” and set up the duplex of HDDs.

“Complete memory dump” cannot be specified to the write debug information on “Set Memory Dump” (Debug Information).

“Complete memory dump” cannot be specified (not displayed) if the memory size exceeds 2GB. Specify “Kernel memory dump” in this case.

Cannot find the recommended value for a paging file.

See “Size of the Partition to be Created” in “Step 1: Things Required for Setup”.

Cannot specify a network path for the storage location of diagnosis information (collect log) in “Set Dr. Watson”.

You cannot specify a network path. Specify a path to a local computer.