C O M M O N Q U E S T I O N S

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select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.

MAC ONLY Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Support if the problem persists after you complete step 3.

5Restart your computer.

6Reinstall Palm Desktop software from the Getting Started CD that came with your Centro.

7(Outlook only) If you’re trying to synchronize offline, set your Outlook Calendar, Contacts, Notes, and Tasks to be available offline.

TIP Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.

TIP (Outlook only) If you want to sync your info with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses and select Add to Personal Address Book).

I have duplicate entries in Microsoft Outlook after I sync

1Open Microsoft Outlook and delete the duplicate entries.

2On your computer, go to the application with duplicate entries and manually enter any info you added to your Centro since the last time you synchronized.

3Right-click HotSync manager in the taskbar and select Custom.

4Select an application that has duplicate entries and also has Outlook in its name.

5Click Change.

6Select Desktop overwrites handheld, and then click OK.

7If more than one application has duplicate entries, repeat steps 4 through 6 for each application with duplicates.

8Click Done.

9Synchronize your Centro and your computer.

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Palm PDA CentroTM Smart Device manual Have duplicate entries in Microsoft Outlook after I sync