Error messages, Press Phone | Palm PDA CentroTM Smart Device

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C O M M O N Q U E S T I O N S

C H A P T E R

7Perform a hard reset (see Performing a hard reset).

8Sync to restore your info in Calendar, Contacts, Tasks, Memos, and Pictures & Videos.

9If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single file in the original Backup subfolder that you renamed, and sync after each application you install.

10If the problem recurs, delete the last application you installed and report the problem to its developer.

I can’t exit a game or third-party application

Press Option + Applications to return to Applications View.

Getting more help

Contact the author or vendor of the third-party software if you require further assistance.

Error messages

Your Centro is designed to minimize interruptions when a system error occurs. If your Centro encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns the phone back on if it was on before the error occurred.

Sometimes you might want to know more about an error. Your Centro uses a special interface to show error messages in greater detail.

1 Press Phone .

2Enter #*377, and then press Send .

3Review the screen with details about the conditions that led up to the most recent automatic reset.

4Select OK.

282E R R O R M E S S A G E S

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Palm PDA CentroTM Smart Device manual Error messages, Press Phone

Contents

User Guide Intellectual property notices Contents Your email and other messages Your memos and documents Documents To Go Professional Memos Voice Memo Vi C O N T E N T S Welcome This chapter What’s in the box? You should have received all the following items in the boxHardware Rechargeable battery AC charger USB sync cable What do I need to get started?Documentation and software For a quick introduction Where to learn moreWhile using your Centro Select My Centro If you need more information Setting up Start using your Centro right away This chapter Front view Indicator light phoneCentro Overview Stylus Sync connector Lanyard loop Power connector MicrophoneBack view Inserting the SIM card and battery Ringer switchTop view N S E R T I N G T H E S I M C a R D a N D B a T T E R Y Charging the battery H a R G I N G T H E B a T T E R Y Maximizing battery life Turn down the screen brightness see Adjusting the brightness Making your first call Press PhonePress Left to select the Dial Pad tab Status icons Volume Side button After you finish the call, press Power/ End to end the callAdjusting call volume What’s my phone number? Setting up your computer for synchronization Upgrading from another PalmOS by Access deviceSystem requirements Included with your device. Older versions User folderSelect Info on the App menu May not work correctly A P T E R Installing the desktop synchronization software Connecting your Centro to your computer Palm Desktop software or Microsoft Outlook Synchronizing information-the basics Sync button Sync cable Computer type Desktop software What syncs and where Palm HotSyncUsername Where’s my info stored?Windows XP and earlier Program Files Windows Vista Username Documents Moving around on your Palm Centro smart device This chapter Moving around the screen 5-way includes the following buttonsCenter Left Right Highlighting and selecting items Way to move the highlight from one item to anotherLearn to recognize the highlight. It can take two forms Accessing command buttons Highlighting textSelecting menu items Selecting options in a pick list Way Use the 5-wayTo highlight Using the keyboard Backlight Backspace Option Return Shift/Find Menu Space Alt Entering numbers, punctuation, and symbols Entering other symbols and accented characters Press AltPress Up , Down , Right , or Left Symbols and accented characters Using the quick buttons Opening applicationsPhone Calendar Applications Messaging Memos Button Primary appWeb Assigning an application to the Messaging button Using Applications View Press Applications A P T E R Your phone This chapter Turning your Centro smart device on and off Waking up the screen and turning it off Turning your phone on and off Opening the Phone application Status icons Dial Pad Dialing using the onscreen Dial Pad Press PhoneMaking calls Favorites Contacts Main Dialing using the keyboard Press Phone Dialing by contact name Voice dialing Voice prompts you to say a command Do one of the followingText appears here as you enter it Press Applications Select Voice Dial Press Send or Center to make the call Dialing from a web page or message To select from your call history list To select from your most recently dialed Slide the Ringer switch to Sound Off Receiving calls Voicemail notification Using voicemailSetting up voicemail Press Phone To dismiss the Alert dialog box, select OK Listening to voicemail messages Press Phone What can I do when I’m on a call?Enter your voicemail password using the keyboard Press and hold 1 to dial the voicemail system A T C a N I D O W H E N I ’ M O N a C a L L ? Ending a call Press Power/EndSwitching applications during a call Press the button on the headset if the headset is attached Making a second call To decline adding this number, select CancelSelect Add Contact Select Add Call When the Dial another call prompt appears, select Yes Receiving a second call call waiting Making a conference call Forwarding all callsPress Menu Select Options, and then select Call Preferences Forwarding calls under certain conditions How many minutes have I used? Entering names and phone numbersSelect the Call Log tab Press Menu Add a caller ID ringtone Select Insert a pause when dialing aAdd a caller ID photo Select Select New Contact from the Record Select the Contacts tab Display additional fields for this contact Select PlusAfter you enter all the information, select Done Assigning a caller ID photo Press Phone Assigning a caller ID ringtone Customizing Contacts Press Phone Deleting a contactCreating a business card for beaming Defining favorite buttons Viewing your SIM Phonebook Press Phone Enter a label for the favorite Creating a speed-dial favorite button Press Phone Editing a favorite button Press Phone Using a hands-free device Deleting a favorite button Connecting to a Bluetooth hands-free device Press Applications and select Select Setup Devices Select Hands-free Setup Using a Bluetooth hands-free device Customizing phone settings Customizing advanced settings for your hands-free devicePress Applications and select Prefs Select Hands-free Selecting ringtones Creating and managing ringtonesYou can also record sounds and use them as ringtones Adjusting the call volume Selecting Phone alert tonesYou can set various tones for various types of alerts Adjusting ringer volume Customizing the Main tab in the Phone application Setting your dialing preferences Using TTY Select the Dial Pad tab Enter #*889 TTY Press Send What are all those Icons? O U R P H O N E You have a pending PTT invitation and have not yet responded A P T E R Your email and other messages This chapter Which email application should I use? If you want to… Push your email and organizer information from your How do I get started? CharterVersaMail application Cablevision ESMTP, SSL Password field, enter your email account password Enter the username you use to access your email Enter the names of your incoming and outgoing mail servers Settings for this account Creating and sending messages Attaching photos and videos Enter the subject and message textAdding attachments to your messages Red paper clip icon in the upper-right corner Attaching ringtones Attaching other types of files Receiving and viewing messagesIf a large incoming message is Truncated, select More See Customizing your email settings Replying to or forwarding messagesViewing attachments Deleting selected messages from the Inbox Deleting messages by date Switching accountsCustomizing your email settings Press Menu Select Delete Old on the Message menu Select OK, and then select Get Mail Press Menu Select Options, and then select PreferencesSelect Auto Sync Viewing the Activity Log Selecting alert tones Setting preferences for getting messagesDo either of the following Check the Alert me of new mail box Unread messages Imap accounts Message Format Sets the format for messages you retrieveAttaching a signature to a message Working with Microsoft Exchange ActiveSync Select Signature Check the Attach Signature boxEnter your signature information, and then select OK Pushing email, events, and contacts Turning off push Get manually Mail, Calendar, or Contacts Using Remote Address LookupXpress Mail Remote Lookup 109 Before YOU Begin You need the following Press Register Setting up Xpress Mail on your CentroSelect Professional Edition, and then press Next Creating and sending email in Xpress Mail Messaging Creating and sending a text message Press Applications and select MessagingSelect New Select the To field to address the message Creating and sending a multimedia message Supported File TypesSelect Add Media Remove, View, or Play Receiving messages Using links in messages Applications and selectingSounds or Voice Memo Applications and selecting Pics&Videos Arranging your messagesDeleting messages Chatting with Messaging Message that displays the Chat icon Enter your message Select Send Automatically collect MMS Show timestamps in chats IndicateDisplay my name in chat window as Selecting Messaging alert tones What are all those icons? Accessing IM Instant Messaging IMInstant Messaging Receiving a Message Signing onSending a Message Applications and select Instant Messaging Leaving IM O U R E M a I L a N D O T H E R M E S S a G E S Your Push to Talk application This chapter What is Push to Talk? How PTT works Sign up for PTT service What can I do with PTT?Here are a couple of examples of what you can do with PTT Setting your availability Setting up PTTAlso subscribe to the AT&T Push to Talk service Log Out You cannot make or receive PTT calls Creating a PTT contact list Adding a contact Changing a contact’s name Select View ContactEnter a new name for the contact Select OK Creating a group Responding to invitations Editing a groupSelect Edit Group A P T E R Deleting a group Viewing availabilityLeaving a group Select Delete Group Receiving availability alerts K I N G C a L L S Making a PTT call Making a PTT call to a dynamic group Select Dynamic CallMaking a phone call What can I do when I’m on a PTT call? Responding to a Call-Me alert Converting a PTT call into a phone call Select Convert to cellular call Using the Call Log Making a second PTT call Sending messages Sending a voice messageSelect Voice Message Viewing messages Customizing your PTT settings Invitations, make calls, and send messages O U R P U S H T O T a L K a P P L I C a T I O N Your connections to the web and wireless devices This chapter Optimized Mode Web browserViewing a web View a page in wide layout format as Creating a bookmark Select the Bookmarks View icon in the web page toolbar Saving aViewing bookmarks or saved pages Editing or deleting a bookmark or saved Exploring AT&T Music Shopping at ATT MallPress Applications and select ATT Mall AT&T Music Downloading files from a web Videos MP4, 3G2, ASF, WMV RingtonesMusic Streaming files from a web PlayCopying text from a web Finding text on a web Customizing your web browser settingsReturning to recently viewed pages Select Find Text on Page from the Page menu Select General and set any of the following preferences Select Advanced and set any of the following preferences Set memory limit for storing pages Applications and select Bluetooth On your Centro, press Setting up your computer for a Bluetooth DUN connection Accessing the Internet using a Bluetooth DUN connectionDial *99***1# Connecting with Bluetooth devices Terminating a Bluetooth DUN Internet sessionClick Disconnect Select Setup Devices Select Trusted Devices Accepting a connection from another Bluetooth device Select After you’ve finished using this setting BluetoothRemember to change it back to Hidden Device list box if you want to form a Predefined passkey. If your device has a A P T E R Your photos, videos, and music Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe Camera Camcorder Taking a picturePress Applications and select Camera Recording a video You can store videos on your Centro or on an expansion card Camcorder Customizing your Camera settings Camera Or Camcorder Pictures & Videos Viewing a picture Viewing a video Press Applications and select Pics&VideosSelect the album that contains the picture you want to see Select the album that contains the video you want to see Sending pictures or videos Copying a picture or video Adding a picture to a contact entry Organizing pictures and videosSaving a picture as wallpaper Rotating a picture Pocket Tunes Deluxe Deleting a picture or videoViewing pictures and videos on your computer Transferring music files from your computer Applications and select pTunes Transferring music from a CD to your Centro Select Rip Music Listening to music on your Centro Press Applications and select pTunesPrevious song Plays the previous song Creating a playlist Select Save ListEditing a playlist Press Applications and select pTunes A P T E R O U R P H O T O S , V I D E O S , a N D M U S I C Your personal information organizer Calendar World Clock Tasks Calendar Displaying your calendar Creating an event Adding an alarm to an event Select OK Type of time units Number of time unitsCreating an untimed event Scheduling a repeating event Create an event, and then select it Select Details Select the event you want to edit or delete Select Details Color-coding your scheduleChanging or deleting an event Delete Removes the event from your calendar Select OK Customizing display options for your calendar Select Day and set any of the following options Select OK Select Month and set any of the following options Selecting alarm tonesIndicate under which category the event is filed Press Menu Select Options, and then select Sound World Clock To delete a sound, select it and press Backspace Selecting cities Press Applications and select World ClockAdding cities Tasks Setting an alarmSetting task priority, due date, and other details Adding a task Press Applications and select Tasks Alarm Set an alarm for this task Category Assign the task to a specific categoryChecking off a task Organizing your tasks Options Due Today, Last 7 Days, Next 7 Days, or Past Due Deleting a task Customizing Tasks A P T E R Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Documents MemosOpening a document Select the document you want from the list Deleting a memo Voice MemoCreating a memo Press Applications and select Memos Creating a voice memo O I C E M E M O Your application and info management tools This chapter Using Find Viewing and using the alerts Calculator Selecting functions in Advanced Calculator Mode Length Length conversions for metric and English values Installing applications from the Internet Installing applicationsInstalling bonus software from My Centro on your device My Centro Installing bonus software from My Palm on your computer Installing other third-party applications from a computer Select Change Destination and select the expansion card Windows Select Start Programs Palm Install ToolRemoving applications Mac Manually deleting applications Mac Mac HD\Applications\Palm\Users\device name Press Menu Select Info on the App menu Sending information with Bluetooth wireless technologyViewing application info Version The version numbers Sending info over a Bluetooth wireless connection Press Applications and select Bluetooth Select Bluetooth On Select Yes to receive the information or No to refuse it Beaming information Beaming an entry Press Menu Select Beam from the App menu Beaming an applicationTo applications that cannot be beamed Receiving beamed information Synchronizing information- advanced Synchronization, you can turn off synchronization for MemosChanging which applications sync MAC only Setting up a Bluetooth connection for synchronization Select Setup Devices Select HotSync Setup Synchronizing over a Bluetooth connection Press Applications and select HotSync Synchronizing over an infrared connection Applications and select HotSyncSelect Local Remove the battery door Open the expansion slot door Using expansion cardsClick the HotSync Controls tab, and then select Enabled Double-click the HotSync manager icon in the Palm folder Close the expansion slot door Replace the battery door Removing an expansion cardOpening applications on an expansion card Accessing items stored on an expansion card Highlight the application you want to copy Select Copy Viewing expansion card informationSelect Card Info Formatting an expansion card A P T E R Your personal settings This chapter Silencing sounds System sound settingsSetting system volume levels Press Applications and select Sounds Display and appearance settings Adjusting the brightnessChanging the screen font Setting display formats Small bold font Large font Select OKPress Applications and select Prefs Aligning the screen to correct tapping problems Press Applications and select Prefs Select TouchscreenSelect a color scheme from the list Select Done Press Menu Select Category on the App menu Applications settingsArranging applications by category Displaying applications by category Default Reassigning buttons Changing default applications Press Applications and select Prefs Select Default AppsLocking your Centro and info Locking your keyboard Keyguard To turn off Keyguard, do the following Locking your screen Incoming calls received DisablesScreen when the phone rings. You must Select Keyguard Check any of the following boxes To disable the current Phone Lock settings Locking your Centro Select the Auto Lock Device box Select the Password boxPress Applications and select Security Select OK Do one of the following Viewing all private records Working with private entriesHiding or masking all private entries You can reveal all the entries you’ve hidden or masked Select Lost Password Security Password and Palm Desktop software WindowsFollow these steps to recover from a lost password Viewing private entries in a specific application System settings Setting the date and timePress Applications and select Prefs Select Date & Time Select Done Optimizing power settingsSelect Power Prefs Connecting to a VPN TIP For information about third-party VPN O U R P E R S O N a L S E T T I N G S Common questions This chapter Upgrading Programs Palm Safe HotSync P G R a D I N G Desktop software installation Resetting your CentroPerforming a soft reset Performing a system reset Performing a hard reset Replacing the battery E P L a C I N G T H E B a T T E R Y Screen Screen appears blank Synchronization There’s a blinking bell in the upper-left corner Palm Desktop does not respond to a sync attempt What is the backup folder?Can’t find my user folder Make sure that the HotSync manager is running Windows only Uninstall Synchronization starts but stops without finishing Mac Mac hard drive Applications Palm Users device name Palm Desktop software. Click Start Have duplicate entries in Microsoft Outlook after I sync Open Microsoft Outlook and delete the duplicate entriesSelect Desktop overwrites handheld, and then click OK Click HotSync manager in the taskbar and select Custom If you’re using Palm Desktop softwareMy appointments show up in the wrong time slot after I sync Uncheck the New events use time zones box if it’s checked Select Calendar Click Change Signal strength is weakPhone Text of my memos is truncated after I sync Hear my own voice echo My Centro won’t connect to the mobile networkOther person hears an echo My voice is too quiet on the other end Hands-free devices My phone seems to turn off by itself Confirm all the following Can’t send or receive text messages Can’t send or receive multimedia messages Can’t tell if data services are available WebMy Centro won’t connect to the Internet Can’t access a web It takes a long time for a web page to load An image or map is too small on my screen My Bluetooth DUN connection isn’t workingTry opening the web page again to see if it loads faster Secure site refuses to permit a transaction Camera Making room on your Centro Third-party applications Error messages M M O N Q U E S T I O N S Error M E S S a G E S O M M O N Q U E S T I O N S Terms Favorite Gprs General Packet Radio ServiceEdge Enhanced Data rates for GSM Evolution HotSync Partnership Palm Install ToolPalm OS by Access Phone Slide Call her, press and hold M. Your Centro dials the numberSIM Subscriber Identity Module card Streaming Important safety and legal information FCC Notice Bluetooth Qualification Program Battery safety information Page Specifications Specification S Included software Phone including Favorites and Dial Pad MobiTV download required Instant messaging IM Specification S Customer support for 12 email and. See email Accounts IndexTasks list 179 Album list 98, 176 Installing 214-216196 285 273 167Inserting 18 221 Browsing Caps Lock modeBrightness duration 192 200 225159 Charging 19, 20 278 238 271 108Sorting 66, 69 Cookies 151, 159 226 Delays 247Screen 191 Albums 179 Discovery 164, 165 194Events 81, 194 Files 156, 175 116 155 Errors 267, 273Setting up 92, 93, 94 Sending 97, 107, 117 Storing information on 209 Favorites tab 54 FDN list 246 features 9 feedback 272 files189 232 Freezes 249239 286 Internet 149, 175, 214, 276 See also web browsing Cards 27, 280 troubleshooting215, 259 SIM cards 147 Software and 267 upgrading and 27 181, 182 uninstalling desktopList view applications 241 listening to 267 Freeing 160, 216 Masks 244106, 108 160 Music files 156, 181 To 172, 174Deleting 116, 118 132 265 Outbox 97, 122, 123 Outlook269 268 248 243, 246143 For 73 Selecting 54, 55 Deleting 172, 179 PINs 245Making 51-55, 59, 61 178 245 181295 Making 139-141 131 141, 144 creating 132, 134, 140 deleting201 208 Rotating photos Saving263 237 161, 164182 Email 97, 107, 117 114 Symbols 40, 42, 66272 Static 272 Tabs 51, 60 See also messages 180 122, 189195 190 164, 166 100 Saving 174 Playing 157, 174Recording 115 237 Viewing 175, 176 158 Accessing 151, 153 152158-160 Web links 36, 72, 151 109