Windows only Uninstall | Palm PDA CentroTM Smart Device instruction

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C O M M O N Q U E S T I O N S

C H A P T E R

lower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the HotSync manager icon, click Start, select Programs, select Palm, and then select HotSync manager.

Mac: Find the Palm folder on your Mac hard drive. Double-click the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB.

3Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

4Perform a soft reset (see Performing a soft reset).

5Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

6If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s built-in USB port.

7Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

8Check the multi-connector on the bottom of your Centro for debris or discoloration. Carefully clean the connector by dipping a cotton swab in some rubbing alcohol and gently wiping the metal contacts on the connector. Try to sync again.

9Check the connector on the USB sync cable for integrity and cleanliness. Make sure the pins on the connector are straight, protruding, and not damaged. If the cable appears to be damaged, stop here and locate another USB sync cable.

10WINDOWS ONLY Uninstall

Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.

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Palm PDA CentroTM Smart Device manual Windows only Uninstall

Contents

User Guide Intellectual property notices Contents Your email and other messages Your memos and documents Documents To Go Professional Memos Voice Memo Vi C O N T E N T S Welcome This chapter Hardware What’s in the box?You should have received all the following items in the box Documentation and software Rechargeable battery AC charger USB sync cableWhat do I need to get started? For a quick introduction Where to learn moreWhile using your Centro Select My Centro If you need more information Setting up Start using your Centro right away This chapter Front view Indicator light phoneCentro Overview Stylus Back view Sync connectorLanyard loop Power connector Microphone Top view Inserting the SIM card and batteryRinger switch N S E R T I N G T H E S I M C a R D a N D B a T T E R Y Charging the battery H a R G I N G T H E B a T T E R Y Maximizing battery life Turn down the screen brightness see Adjusting the brightness Press Left to select the Dial Pad tab Status icons Making your first callPress Phone Volume Side button After you finish the call, press Power/ End to end the callAdjusting call volume What’s my phone number? System requirements Setting up your computer for synchronizationUpgrading from another PalmOS by Access device Included with your device. Older versions User folderSelect Info on the App menu May not work correctly A P T E R Installing the desktop synchronization software Connecting your Centro to your computer Palm Desktop software or Microsoft Outlook Synchronizing information-the basics Sync button Sync cable Computer type Desktop software What syncs and where Palm HotSyncUsername Where’s my info stored?Windows XP and earlier Program Files Windows Vista Username Documents Moving around on your Palm Centro smart device This chapter Center Left Right Moving around the screen5-way includes the following buttons Learn to recognize the highlight. It can take two forms Highlighting and selecting itemsWay to move the highlight from one item to another Selecting menu items Accessing command buttonsHighlighting text To highlight Selecting options in a pick listWay Use the 5-way Using the keyboard Backlight Backspace Option Return Shift/Find Menu Space Alt Entering numbers, punctuation, and symbols Press Up , Down , Right , or Left Entering other symbols and accented charactersPress Alt Symbols and accented characters Phone Calendar Applications Messaging Using the quick buttonsOpening applications Memos Button Primary appWeb Assigning an application to the Messaging button Using Applications View Press Applications A P T E R Your phone This chapter Turning your Centro smart device on and off Waking up the screen and turning it off Turning your phone on and off Opening the Phone application Status icons Dial Pad Dialing using the onscreen Dial Pad Press PhoneMaking calls Favorites Contacts Main Dialing using the keyboard Press Phone Dialing by contact name Voice dialing Voice prompts you to say a command Do one of the followingText appears here as you enter it Press Applications Select Voice Dial Press Send or Center to make the call Dialing from a web page or message To select from your call history list To select from your most recently dialed Slide the Ringer switch to Sound Off Receiving calls Voicemail notification Using voicemailSetting up voicemail Press Phone To dismiss the Alert dialog box, select OK Listening to voicemail messages Press Phone What can I do when I’m on a call?Enter your voicemail password using the keyboard Press and hold 1 to dial the voicemail system A T C a N I D O W H E N I ’ M O N a C a L L ? Ending a call Press Power/EndSwitching applications during a call Press the button on the headset if the headset is attached Making a second call To decline adding this number, select CancelSelect Add Contact Select Add Call When the Dial another call prompt appears, select Yes Receiving a second call call waiting Press Menu Select Options, and then select Call Preferences Making a conference callForwarding all calls Forwarding calls under certain conditions Select the Call Log tab Press Menu How many minutes have I used?Entering names and phone numbers Add a caller ID ringtone Select Insert a pause when dialing aAdd a caller ID photo Select Select New Contact from the Record Select the Contacts tab Display additional fields for this contact Select PlusAfter you enter all the information, select Done Assigning a caller ID photo Press Phone Assigning a caller ID ringtone Creating a business card for beaming Customizing Contacts Press PhoneDeleting a contact Defining favorite buttons Viewing your SIM Phonebook Press Phone Enter a label for the favorite Creating a speed-dial favorite button Press Phone Editing a favorite button Press Phone Using a hands-free device Deleting a favorite button Connecting to a Bluetooth hands-free device Press Applications and select Select Setup Devices Select Hands-free Setup Using a Bluetooth hands-free device Press Applications and select Prefs Select Hands-free Customizing phone settingsCustomizing advanced settings for your hands-free device You can also record sounds and use them as ringtones Selecting ringtonesCreating and managing ringtones You can set various tones for various types of alerts Adjusting the call volumeSelecting Phone alert tones Adjusting ringer volume Customizing the Main tab in the Phone application Setting your dialing preferences Using TTY Select the Dial Pad tab Enter #*889 TTY Press Send What are all those Icons? O U R P H O N E You have a pending PTT invitation and have not yet responded A P T E R Your email and other messages This chapter Which email application should I use? If you want to… Push your email and organizer information from your How do I get started? CharterVersaMail application Cablevision ESMTP, SSL Password field, enter your email account password Enter the username you use to access your email Enter the names of your incoming and outgoing mail servers Settings for this account Creating and sending messages Attaching photos and videos Enter the subject and message textAdding attachments to your messages Red paper clip icon in the upper-right corner Attaching ringtones If a large incoming message is Truncated, select More Attaching other types of filesReceiving and viewing messages Viewing attachments See Customizing your email settingsReplying to or forwarding messages Deleting selected messages from the Inbox Deleting messages by date Switching accountsCustomizing your email settings Press Menu Select Delete Old on the Message menu Select OK, and then select Get Mail Press Menu Select Options, and then select PreferencesSelect Auto Sync Viewing the Activity Log Selecting alert tones Setting preferences for getting messagesDo either of the following Check the Alert me of new mail box Attaching a signature to a message Unread messages Imap accountsMessage Format Sets the format for messages you retrieve Working with Microsoft Exchange ActiveSync Select Signature Check the Attach Signature boxEnter your signature information, and then select OK Pushing email, events, and contacts Turning off push Get manually Mail, Calendar, or Contacts Using Remote Address LookupXpress Mail Remote Lookup 109 Before YOU Begin You need the following Press Register Setting up Xpress Mail on your CentroSelect Professional Edition, and then press Next Creating and sending email in Xpress Mail Messaging Select New Select the To field to address the message Creating and sending a text messagePress Applications and select Messaging Select Add Media Creating and sending a multimedia messageSupported File Types Remove, View, or Play Receiving messages Sounds or Voice Memo Using links in messagesApplications and selecting Deleting messages Applications and selecting Pics&VideosArranging your messages Chatting with Messaging Message that displays the Chat icon Enter your message Select Send Automatically collect MMS Show timestamps in chats IndicateDisplay my name in chat window as Selecting Messaging alert tones What are all those icons? Instant Messaging Accessing IMInstant Messaging IM Receiving a Message Signing onSending a Message Applications and select Instant Messaging Leaving IM O U R E M a I L a N D O T H E R M E S S a G E S Your Push to Talk application This chapter What is Push to Talk? How PTT works Here are a couple of examples of what you can do with PTT Sign up for PTT serviceWhat can I do with PTT? Setting your availability Setting up PTTAlso subscribe to the AT&T Push to Talk service Log Out You cannot make or receive PTT calls Creating a PTT contact list Adding a contact Enter a new name for the contact Select OK Changing a contact’s nameSelect View Contact Creating a group Select Edit Group Responding to invitationsEditing a group A P T E R Deleting a group Viewing availabilityLeaving a group Select Delete Group Receiving availability alerts K I N G C a L L S Making a PTT call Making a phone call Making a PTT call to a dynamic groupSelect Dynamic Call What can I do when I’m on a PTT call? Responding to a Call-Me alert Converting a PTT call into a phone call Select Convert to cellular call Using the Call Log Making a second PTT call Select Voice Message Sending messagesSending a voice message Viewing messages Customizing your PTT settings Invitations, make calls, and send messages O U R P U S H T O T a L K a P P L I C a T I O N Your connections to the web and wireless devices This chapter Viewing a web Optimized ModeWeb browser View a page in wide layout format as Creating a bookmark Select the Bookmarks View icon in the web page toolbar Saving aViewing bookmarks or saved pages Editing or deleting a bookmark or saved Exploring AT&T Music Shopping at ATT MallPress Applications and select ATT Mall AT&T Music Music Downloading files from a webVideos MP4, 3G2, ASF, WMV Ringtones Copying text from a web Streaming files from a webPlay Finding text on a web Customizing your web browser settingsReturning to recently viewed pages Select Find Text on Page from the Page menu Select General and set any of the following preferences Select Advanced and set any of the following preferences Set memory limit for storing pages Applications and select Bluetooth On your Centro, press Dial *99***1# Setting up your computer for a Bluetooth DUN connectionAccessing the Internet using a Bluetooth DUN connection Click Disconnect Connecting with Bluetooth devicesTerminating a Bluetooth DUN Internet session Select Setup Devices Select Trusted Devices Accepting a connection from another Bluetooth device Remember to change it back to Hidden Select After you’ve finished using this settingBluetooth Device list box if you want to form a Predefined passkey. If your device has a A P T E R Your photos, videos, and music Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe Press Applications and select Camera Camera CamcorderTaking a picture Recording a video You can store videos on your Centro or on an expansion card Camcorder Customizing your Camera settings Camera Or Camcorder Pictures & Videos Viewing a picture Viewing a video Press Applications and select Pics&VideosSelect the album that contains the picture you want to see Select the album that contains the video you want to see Sending pictures or videos Copying a picture or video Adding a picture to a contact entry Organizing pictures and videosSaving a picture as wallpaper Rotating a picture Viewing pictures and videos on your computer Pocket Tunes DeluxeDeleting a picture or video Transferring music files from your computer Applications and select pTunes Transferring music from a CD to your Centro Select Rip Music Previous song Plays the previous song Listening to music on your CentroPress Applications and select pTunes Editing a playlist Press Applications and select pTunes Creating a playlistSelect Save List A P T E R O U R P H O T O S , V I D E O S , a N D M U S I C Your personal information organizer Calendar World Clock Tasks Calendar Displaying your calendar Creating an event Creating an untimed event Adding an alarm to an eventSelect OK Type of time units Number of time units Scheduling a repeating event Create an event, and then select it Select Details Select the event you want to edit or delete Select Details Color-coding your scheduleChanging or deleting an event Delete Removes the event from your calendar Select OK Customizing display options for your calendar Select Day and set any of the following options Select OK Select Month and set any of the following options Selecting alarm tonesIndicate under which category the event is filed Press Menu Select Options, and then select Sound World Clock To delete a sound, select it and press Backspace Adding cities Selecting citiesPress Applications and select World Clock Tasks Setting an alarmSetting task priority, due date, and other details Adding a task Press Applications and select Tasks Checking off a task Alarm Set an alarm for this taskCategory Assign the task to a specific category Organizing your tasks Options Due Today, Last 7 Days, Next 7 Days, or Past Due Deleting a task Customizing Tasks A P T E R Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Documents MemosOpening a document Select the document you want from the list Deleting a memo Voice MemoCreating a memo Press Applications and select Memos Creating a voice memo O I C E M E M O Your application and info management tools This chapter Using Find Viewing and using the alerts Calculator Selecting functions in Advanced Calculator Mode Length Length conversions for metric and English values Installing applications from the Internet Installing applicationsInstalling bonus software from My Centro on your device My Centro Installing bonus software from My Palm on your computer Installing other third-party applications from a computer Select Change Destination and select the expansion card Windows Select Start Programs Palm Install ToolRemoving applications Mac Manually deleting applications Mac Mac HD\Applications\Palm\Users\device name Press Menu Select Info on the App menu Sending information with Bluetooth wireless technologyViewing application info Version The version numbers Sending info over a Bluetooth wireless connection Press Applications and select Bluetooth Select Bluetooth On Select Yes to receive the information or No to refuse it Beaming information Beaming an entry Press Menu Select Beam from the App menu Beaming an applicationTo applications that cannot be beamed Receiving beamed information Changing which applications sync Synchronizing information- advancedSynchronization, you can turn off synchronization for Memos MAC only Setting up a Bluetooth connection for synchronization Select Setup Devices Select HotSync Setup Synchronizing over a Bluetooth connection Press Applications and select HotSync Select Local Synchronizing over an infrared connectionApplications and select HotSync Remove the battery door Open the expansion slot door Using expansion cardsClick the HotSync Controls tab, and then select Enabled Double-click the HotSync manager icon in the Palm folder Opening applications on an expansion card Close the expansion slot door Replace the battery doorRemoving an expansion card Accessing items stored on an expansion card Select Card Info Highlight the application you want to copy Select CopyViewing expansion card information Formatting an expansion card A P T E R Your personal settings This chapter Silencing sounds System sound settingsSetting system volume levels Press Applications and select Sounds Changing the screen font Display and appearance settingsAdjusting the brightness Press Applications and select Prefs Setting display formatsSmall bold font Large font Select OK Select a color scheme from the list Select Done Aligning the screen to correct tapping problemsPress Applications and select Prefs Select Touchscreen Press Menu Select Category on the App menu Applications settingsArranging applications by category Displaying applications by category Default Reassigning buttons Locking your Centro and info Changing default applicationsPress Applications and select Prefs Select Default Apps Locking your keyboard Keyguard To turn off Keyguard, do the following Locking your screen Incoming calls received DisablesScreen when the phone rings. You must Select Keyguard Check any of the following boxes To disable the current Phone Lock settings Locking your Centro Select the Auto Lock Device box Select the Password boxPress Applications and select Security Select OK Do one of the following Viewing all private records Working with private entriesHiding or masking all private entries You can reveal all the entries you’ve hidden or masked Select Lost Password Security Password and Palm Desktop software WindowsFollow these steps to recover from a lost password Viewing private entries in a specific application Press Applications and select Prefs Select Date & Time System settingsSetting the date and time Select Done Optimizing power settingsSelect Power Prefs Connecting to a VPN TIP For information about third-party VPN O U R P E R S O N a L S E T T I N G S Common questions This chapter Upgrading Programs Palm Safe HotSync P G R a D I N G Performing a soft reset Desktop software installationResetting your Centro Performing a system reset Performing a hard reset Replacing the battery E P L a C I N G T H E B a T T E R Y Screen Screen appears blank Synchronization There’s a blinking bell in the upper-left corner Palm Desktop does not respond to a sync attempt What is the backup folder?Can’t find my user folder Make sure that the HotSync manager is running Windows only Uninstall Synchronization starts but stops without finishing Mac Mac hard drive Applications Palm Users device name Palm Desktop software. Click Start Select Desktop overwrites handheld, and then click OK Have duplicate entries in Microsoft Outlook after I syncOpen Microsoft Outlook and delete the duplicate entries Click HotSync manager in the taskbar and select Custom If you’re using Palm Desktop softwareMy appointments show up in the wrong time slot after I sync Uncheck the New events use time zones box if it’s checked Select Calendar Click Change Signal strength is weakPhone Text of my memos is truncated after I sync Hear my own voice echo My Centro won’t connect to the mobile networkOther person hears an echo My voice is too quiet on the other end Hands-free devices My phone seems to turn off by itself Confirm all the following Can’t send or receive text messages Can’t send or receive multimedia messages My Centro won’t connect to the Internet Can’t tell if data services are availableWeb Can’t access a web It takes a long time for a web page to load An image or map is too small on my screen My Bluetooth DUN connection isn’t workingTry opening the web page again to see if it loads faster Secure site refuses to permit a transaction Camera Making room on your Centro Third-party applications Error messages M M O N Q U E S T I O N S Error M E S S a G E S O M M O N Q U E S T I O N S Terms Favorite Gprs General Packet Radio ServiceEdge Enhanced Data rates for GSM Evolution HotSync Partnership Palm Install ToolPalm OS by Access Phone Slide Call her, press and hold M. Your Centro dials the numberSIM Subscriber Identity Module card Streaming Important safety and legal information FCC Notice Bluetooth Qualification Program Battery safety information Page Specifications Specification S Included software Phone including Favorites and Dial Pad MobiTV download required Instant messaging IM Specification S Customer support for 12 email and. See email Accounts IndexTasks list 179 Album list 98, 176 Installing 214-216196 285 273 167Inserting 18 221 Browsing Caps Lock modeBrightness duration 192 200 225159 Charging 19, 20 278 238 271 108Sorting 66, 69 Cookies 151, 159 226 Delays 247Screen 191 Albums 179 Discovery 164, 165 194Events 81, 194 Files 156, 175 116 155 Errors 267, 273Setting up 92, 93, 94 Sending 97, 107, 117 Storing information on 209 Favorites tab 54 FDN list 246 features 9 feedback 272 files189 232 Freezes 249239 286 Internet 149, 175, 214, 276 See also web browsing Cards 27, 280 troubleshooting215, 259 SIM cards 147 Software and 267 upgrading and 27 181, 182 uninstalling desktopList view applications 241 listening to 267 Freeing 160, 216 Masks 244106, 108 160 Music files 156, 181 To 172, 174Deleting 116, 118 132 265 Outbox 97, 122, 123 Outlook269 268 248 243, 246143 For 73 Selecting 54, 55 Deleting 172, 179 PINs 245Making 51-55, 59, 61 178 245 181295 Making 139-141 131 141, 144 creating 132, 134, 140 deleting201 208 263 Rotating photosSaving 237 161, 164182 Email 97, 107, 117 114 Symbols 40, 42, 66272 Static 272 Tabs 51, 60 See also messages 180 122, 189195 190 164, 166 100 Saving 174 Playing 157, 174Recording 115 237 Viewing 175, 176 158 Accessing 151, 153 152158-160 Web links 36, 72, 151 109