Third-party applications | Palm PDA CentroTM Smart Device instruction

C O M M O N Q U E S T I O N S

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Management settings to clear all recent pages (see Customizing your web browser settings).

•Third-party applications: You can delete infrequently used applications (see Removing applications) or move them to an expansion card (see Copying applications between an expansion card and your Centro).

Third-party applications

Some third-party applications can cause conflicts on your Centro. For example, third-party applications that were not written with the Centro keyboard and

5-way navigator in mind may cause strange behavior or errors when using the keyboard and 5-way navigator in these applications. Third-party applications that modify wireless features may require extra troubleshooting.

If you recently installed an application and your device seems to be stuck, try the following:

1Perform a soft reset (see Performing a soft reset).

2If the problem persists, perform a system reset (see Performing a system reset).

3Delete the most recently installed application from your Centro (see Removing applications).

4If the problem persists, perform another system reset.

5If possible, synchronize your Centro with your computer to back up your most recent info.

6If you’re unable to perform the preceding steps or the problem persists, locate your Backup subfolder on your computer and rename the folder (for example, BackupOld).

Windows: C:\Program Files\Palm\<device name>

Mac: <Mac hard drive> : Applications

: Palm : Users : <device name>

NOTE Can’t find a Palm folder in Program Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder.

C H A P T E R

T H I R D - P A R T Y A P P L I C A T I O N S 281

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Palm PDA CentroTM Smart Device manual Third-party applications, Mac Mac hard drive Applications Palm Users device name

Contents

User Guide Intellectual property notices Contents Your email and other messages Memos Voice Memo Your memos and documents Documents To Go Professional Vi C O N T E N T S Welcome This chapter Hardware What’s in the box?You should have received all the following items in the box Documentation and software Rechargeable battery AC charger USB sync cableWhat do I need to get started? While using your Centro Where to learn moreFor a quick introduction Select My Centro If you need more information Start using your Centro right away Setting up This chapter Centro Overview Indicator light phoneFront view Stylus Back view Sync connectorLanyard loop Power connector Microphone Top view Inserting the SIM card and batteryRinger switch N S E R T I N G T H E S I M C a R D a N D B a T T E R Y Charging the battery H a R G I N G T H E B a T T E R Y Maximizing battery life Turn down the screen brightness see Adjusting the brightness Press Left to select the Dial Pad tab Status icons Making your first callPress Phone Adjusting call volume After you finish the call, press Power/ End to end the callVolume Side button What’s my phone number? System requirements Setting up your computer for synchronizationUpgrading from another PalmOS by Access device Select Info on the App menu User folderIncluded with your device. Older versions May not work correctly A P T E R Installing the desktop synchronization software Palm Desktop software or Microsoft Outlook Connecting your Centro to your computer Sync button Sync cable Synchronizing information-the basics Computer type Desktop software What syncs and where Windows XP and earlier Program Files Where’s my info stored?Palm HotSyncUsername Windows Vista Username Documents Moving around on your Palm Centro smart device This chapter Center Left Right Moving around the screen5-way includes the following buttons Learn to recognize the highlight. It can take two forms Highlighting and selecting itemsWay to move the highlight from one item to another Selecting menu items Accessing command buttonsHighlighting text To highlight Selecting options in a pick listWay Use the 5-way Backlight Backspace Option Return Shift/Find Menu Space Alt Using the keyboard Entering numbers, punctuation, and symbols Press Up , Down , Right , or Left Entering other symbols and accented charactersPress Alt Symbols and accented characters Phone Calendar Applications Messaging Using the quick buttonsOpening applications Web Button Primary appMemos Assigning an application to the Messaging button Press Applications Using Applications View A P T E R Your phone This chapter Waking up the screen and turning it off Turning your Centro smart device on and off Opening the Phone application Turning your phone on and off Making calls Dialing using the onscreen Dial Pad Press PhoneStatus icons Dial Pad Favorites Contacts Main Dialing by contact name Dialing using the keyboard Press Phone Text appears here as you enter it Voice prompts you to say a command Do one of the followingVoice dialing Press Applications Select Voice Dial Dialing from a web page or message Press Send or Center to make the call To select from your most recently dialed To select from your call history list Receiving calls Slide the Ringer switch to Sound Off Setting up voicemail Press Phone Using voicemailVoicemail notification To dismiss the Alert dialog box, select OK Enter your voicemail password using the keyboard What can I do when I’m on a call?Listening to voicemail messages Press Phone Press and hold 1 to dial the voicemail system A T C a N I D O W H E N I ’ M O N a C a L L ? Switching applications during a call Press Power/EndEnding a call Press the button on the headset if the headset is attached Select Add Contact To decline adding this number, select CancelMaking a second call Select Add Call Receiving a second call call waiting When the Dial another call prompt appears, select Yes Press Menu Select Options, and then select Call Preferences Making a conference callForwarding all calls Forwarding calls under certain conditions Select the Call Log tab Press Menu How many minutes have I used?Entering names and phone numbers Add a caller ID photo Select Insert a pause when dialing aAdd a caller ID ringtone Select Select New Contact from the Record After you enter all the information, select Done Display additional fields for this contact Select PlusSelect the Contacts tab Assigning a caller ID photo Press Phone Assigning a caller ID ringtone Creating a business card for beaming Customizing Contacts Press PhoneDeleting a contact Viewing your SIM Phonebook Press Phone Defining favorite buttons Creating a speed-dial favorite button Press Phone Enter a label for the favorite Editing a favorite button Press Phone Deleting a favorite button Using a hands-free device Press Applications and select Connecting to a Bluetooth hands-free device Select Setup Devices Select Hands-free Setup Using a Bluetooth hands-free device Press Applications and select Prefs Select Hands-free Customizing phone settingsCustomizing advanced settings for your hands-free device You can also record sounds and use them as ringtones Selecting ringtonesCreating and managing ringtones You can set various tones for various types of alerts Adjusting the call volumeSelecting Phone alert tones Customizing the Main tab in the Phone application Adjusting ringer volume Setting your dialing preferences Select the Dial Pad tab Enter #*889 TTY Press Send Using TTY Icons? What are all those O U R P H O N E You have a pending PTT invitation and have not yet responded A P T E R Your email and other messages This chapter Which email application should I use? If you want to… Push your email and organizer information from your VersaMail application CharterHow do I get started? Cablevision ESMTP, SSL Password field, enter your email account password Enter the names of your incoming and outgoing mail servers Enter the username you use to access your email Creating and sending messages Settings for this account Adding attachments to your messages Enter the subject and message textAttaching photos and videos Red paper clip icon in the upper-right corner Attaching ringtones If a large incoming message is Truncated, select More Attaching other types of filesReceiving and viewing messages Viewing attachments See Customizing your email settingsReplying to or forwarding messages Deleting selected messages from the Inbox Customizing your email settings Switching accountsDeleting messages by date Press Menu Select Delete Old on the Message menu Select Auto Sync Press Menu Select Options, and then select PreferencesSelect OK, and then select Get Mail Viewing the Activity Log Do either of the following Setting preferences for getting messagesSelecting alert tones Check the Alert me of new mail box Attaching a signature to a message Unread messages Imap accountsMessage Format Sets the format for messages you retrieve Enter your signature information, and then select OK Select Signature Check the Attach Signature boxWorking with Microsoft Exchange ActiveSync Pushing email, events, and contacts Turning off push Xpress Mail Using Remote Address LookupGet manually Mail, Calendar, or Contacts Remote Lookup 109 Before YOU Begin You need the following Select Professional Edition, and then press Next Setting up Xpress Mail on your CentroPress Register Creating and sending email in Xpress Mail Messaging Select New Select the To field to address the message Creating and sending a text messagePress Applications and select Messaging Select Add Media Creating and sending a multimedia messageSupported File Types Remove, View, or Play Receiving messages Sounds or Voice Memo Using links in messagesApplications and selecting Deleting messages Applications and selecting Pics&VideosArranging your messages Message that displays the Chat icon Enter your message Chatting with Messaging Select Send Display my name in chat window as Show timestamps in chats IndicateAutomatically collect MMS Selecting Messaging alert tones What are all those icons? Instant Messaging Accessing IMInstant Messaging IM Sending a Message Signing onReceiving a Message Applications and select Instant Messaging Leaving IM O U R E M a I L a N D O T H E R M E S S a G E S Your Push to Talk application This chapter How PTT works What is Push to Talk? Here are a couple of examples of what you can do with PTT Sign up for PTT serviceWhat can I do with PTT? Also subscribe to the AT&T Push to Talk service Setting up PTTSetting your availability Log Out You cannot make or receive PTT calls Adding a contact Creating a PTT contact list Enter a new name for the contact Select OK Changing a contact’s nameSelect View Contact Creating a group Select Edit Group Responding to invitationsEditing a group A P T E R Leaving a group Viewing availabilityDeleting a group Select Delete Group Receiving availability alerts K I N G C a L L S Making a PTT call Making a phone call Making a PTT call to a dynamic groupSelect Dynamic Call Responding to a Call-Me alert What can I do when I’m on a PTT call? Select Convert to cellular call Converting a PTT call into a phone call Making a second PTT call Using the Call Log Select Voice Message Sending messagesSending a voice message Viewing messages Invitations, make calls, and send messages Customizing your PTT settings O U R P U S H T O T a L K a P P L I C a T I O N Your connections to the web and wireless devices This chapter Viewing a web Optimized ModeWeb browser View a page in wide layout format as Creating a bookmark Viewing bookmarks or saved pages Saving aSelect the Bookmarks View icon in the web page toolbar Editing or deleting a bookmark or saved Press Applications and select ATT Mall Shopping at ATT MallExploring AT&T Music AT&T Music Music Downloading files from a webVideos MP4, 3G2, ASF, WMV Ringtones Copying text from a web Streaming files from a webPlay Returning to recently viewed pages Customizing your web browser settingsFinding text on a web Select Find Text on Page from the Page menu Select General and set any of the following preferences Set memory limit for storing pages Select Advanced and set any of the following preferences On your Centro, press Applications and select Bluetooth Dial *99***1# Setting up your computer for a Bluetooth DUN connectionAccessing the Internet using a Bluetooth DUN connection Click Disconnect Connecting with Bluetooth devicesTerminating a Bluetooth DUN Internet session Select Setup Devices Select Trusted Devices Accepting a connection from another Bluetooth device Remember to change it back to Hidden Select After you’ve finished using this settingBluetooth Predefined passkey. If your device has a Device list box if you want to form a A P T E R Your photos, videos, and music Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe Press Applications and select Camera Camera CamcorderTaking a picture You can store videos on your Centro or on an expansion card Recording a video Camcorder Camera Or Camcorder Customizing your Camera settings Viewing a picture Pictures & Videos Select the album that contains the picture you want to see Press Applications and select Pics&VideosViewing a video Select the album that contains the video you want to see Sending pictures or videos Copying a picture or video Saving a picture as wallpaper Organizing pictures and videosAdding a picture to a contact entry Rotating a picture Viewing pictures and videos on your computer Pocket Tunes DeluxeDeleting a picture or video Applications and select pTunes Transferring music files from your computer Select Rip Music Transferring music from a CD to your Centro Previous song Plays the previous song Listening to music on your CentroPress Applications and select pTunes Editing a playlist Press Applications and select pTunes Creating a playlistSelect Save List A P T E R O U R P H O T O S , V I D E O S , a N D M U S I C Your personal information organizer Calendar World Clock Tasks Displaying your calendar Calendar Creating an event Creating an untimed event Adding an alarm to an eventSelect OK Type of time units Number of time units Create an event, and then select it Select Details Scheduling a repeating event Changing or deleting an event Color-coding your scheduleSelect the event you want to edit or delete Select Details Delete Removes the event from your calendar Select OK Select Day and set any of the following options Customizing display options for your calendar Indicate under which category the event is filed Selecting alarm tonesSelect OK Select Month and set any of the following options Press Menu Select Options, and then select Sound To delete a sound, select it and press Backspace World Clock Adding cities Selecting citiesPress Applications and select World Clock Setting task priority, due date, and other details Setting an alarmTasks Adding a task Press Applications and select Tasks Checking off a task Alarm Set an alarm for this taskCategory Assign the task to a specific category Options Due Today, Last 7 Days, Next 7 Days, or Past Due Organizing your tasks Customizing Tasks Deleting a task A P T E R Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Opening a document MemosDocuments Select the document you want from the list Creating a memo Press Applications and select Memos Voice MemoDeleting a memo Creating a voice memo O I C E M E M O Your application and info management tools This chapter Viewing and using the alerts Using Find Calculator Length Length conversions for metric and English values Selecting functions in Advanced Calculator Mode Installing bonus software from My Centro on your device Installing applicationsInstalling applications from the Internet My Centro Installing other third-party applications from a computer Installing bonus software from My Palm on your computer Removing applications Windows Select Start Programs Palm Install ToolSelect Change Destination and select the expansion card Mac Mac Mac HD\Applications\Palm\Users\device name Manually deleting applications Viewing application info Sending information with Bluetooth wireless technologyPress Menu Select Info on the App menu Version The version numbers Press Applications and select Bluetooth Select Bluetooth On Sending info over a Bluetooth wireless connection Select Yes to receive the information or No to refuse it Beaming an entry Beaming information To applications that cannot be beamed Beaming an applicationPress Menu Select Beam from the App menu Receiving beamed information Changing which applications sync Synchronizing information- advancedSynchronization, you can turn off synchronization for Memos MAC only Setting up a Bluetooth connection for synchronization Select Setup Devices Select HotSync Setup Press Applications and select HotSync Synchronizing over a Bluetooth connection Select Local Synchronizing over an infrared connectionApplications and select HotSync Click the HotSync Controls tab, and then select Enabled Using expansion cardsRemove the battery door Open the expansion slot door Double-click the HotSync manager icon in the Palm folder Opening applications on an expansion card Close the expansion slot door Replace the battery doorRemoving an expansion card Accessing items stored on an expansion card Select Card Info Highlight the application you want to copy Select CopyViewing expansion card information Formatting an expansion card A P T E R Your personal settings This chapter Setting system volume levels System sound settingsSilencing sounds Press Applications and select Sounds Changing the screen font Display and appearance settingsAdjusting the brightness Press Applications and select Prefs Setting display formatsSmall bold font Large font Select OK Select a color scheme from the list Select Done Aligning the screen to correct tapping problemsPress Applications and select Prefs Select Touchscreen Arranging applications by category Applications settingsPress Menu Select Category on the App menu Displaying applications by category Reassigning buttons Default Locking your Centro and info Changing default applicationsPress Applications and select Prefs Select Default Apps To turn off Keyguard, do the following Locking your keyboard Keyguard Screen when the phone rings. You must Incoming calls received DisablesLocking your screen Select Keyguard Check any of the following boxes Locking your Centro To disable the current Phone Lock settings Press Applications and select Security Select the Password boxSelect the Auto Lock Device box Select OK Do one of the following Hiding or masking all private entries Working with private entriesViewing all private records You can reveal all the entries you’ve hidden or masked Follow these steps to recover from a lost password Security Password and Palm Desktop software WindowsSelect Lost Password Viewing private entries in a specific application Press Applications and select Prefs Select Date & Time System settingsSetting the date and time Select Power Optimizing power settingsSelect Done Prefs Connecting to a VPN TIP For information about third-party VPN O U R P E R S O N a L S E T T I N G S Common questions This chapter Programs Palm Safe HotSync Upgrading P G R a D I N G Performing a soft reset Desktop software installationResetting your Centro Performing a hard reset Performing a system reset Replacing the battery E P L a C I N G T H E B a T T E R Y Screen appears blank Screen There’s a blinking bell in the upper-left corner Synchronization Can’t find my user folder What is the backup folder?Palm Desktop does not respond to a sync attempt Make sure that the HotSync manager is running Windows only Uninstall Mac Mac hard drive Applications Palm Users device name Synchronization starts but stops without finishing Palm Desktop software. Click Start Select Desktop overwrites handheld, and then click OK Have duplicate entries in Microsoft Outlook after I syncOpen Microsoft Outlook and delete the duplicate entries My appointments show up in the wrong time slot after I sync If you’re using Palm Desktop softwareClick HotSync manager in the taskbar and select Custom Uncheck the New events use time zones box if it’s checked Phone Signal strength is weakSelect Calendar Click Change Text of my memos is truncated after I sync Other person hears an echo My Centro won’t connect to the mobile networkHear my own voice echo My voice is too quiet on the other end My phone seems to turn off by itself Hands-free devices Confirm all the following Can’t send or receive multimedia messages Can’t send or receive text messages My Centro won’t connect to the Internet Can’t tell if data services are availableWeb It takes a long time for a web page to load Can’t access a web Try opening the web page again to see if it loads faster My Bluetooth DUN connection isn’t workingAn image or map is too small on my screen Secure site refuses to permit a transaction Camera Making room on your Centro Third-party applications Error messages M M O N Q U E S T I O N S Error M E S S a G E S O M M O N Q U E S T I O N S Terms Edge Enhanced Data rates for GSM Evolution Gprs General Packet Radio ServiceFavorite HotSync Palm OS by Access Palm Install ToolPartnership Phone SIM Subscriber Identity Module card Call her, press and hold M. Your Centro dials the numberSlide Streaming FCC Notice Important safety and legal information Bluetooth Qualification Program Battery safety information Page Specifications Specification S MobiTV download required Instant messaging IM Included software Phone including Favorites and Dial Pad Specification S Tasks list IndexCustomer support for 12 email and. See email Accounts 179 196 Installing 214-216Album list 98, 176 285 Inserting 18 167273 221 Brightness duration Caps Lock modeBrowsing 192 159 225200 Charging 19, 20 278 Sorting 66, 69 108238 271 Cookies 151, 159 Screen 191 Delays 247226 Albums 179 Events 81, 194 Files 156, 175 194Discovery 164, 165 116 Setting up 92, 93, 94 Errors 267, 273155 Sending 97, 107, 117 189 Favorites tab 54 FDN list 246 features 9 feedback 272 filesStoring information on 209 232 239 249Freezes 286 215, 259 SIM cards Cards 27, 280 troubleshootingInternet 149, 175, 214, 276 See also web browsing 147 List view applications 241 listening to 181, 182 uninstalling desktopSoftware and 267 upgrading and 27 267 106, 108 Masks 244Freeing 160, 216 160 Deleting 116, 118 To 172, 174Music files 156, 181 132 269 Outbox 97, 122, 123 Outlook265 268 143 243, 246248 For 73 Making 51-55, 59, 61 Deleting 172, 179 PINs 245Selecting 54, 55 178 295 181245 Making 139-141 201 141, 144 creating 132, 134, 140 deleting131 208 263 Rotating photosSaving 182 161, 164237 Email 97, 107, 117 272 Symbols 40, 42, 66114 Static 272 See also messages Tabs 51, 60 195 122, 189180 190 164, 166 Recording 115 Playing 157, 174100 Saving 174 237 Viewing 175, 176 158-160 Accessing 151, 153 152158 Web links 36, 72, 151 109