User Guide
 Intellectual property notices
 Contents
 Your email and other messages
 Your memos and documents Documents To Go Professional
Memos Voice Memo
 Vi C O N T E N T S
 Welcome
 This chapter
 Hardware
What’s in the box?
You should have received all the following items in the box
 Documentation and software
Rechargeable battery AC charger USB sync cable
What do I need to get started?
 For a quick introduction
Where to learn more
While using your Centro
Select My Centro
 If you need more information
 Setting up
Start using your Centro right away
 This chapter
 Front view
Indicator light phone
Centro Overview
Stylus
 Back view
Sync connector
Lanyard loop Power connector Microphone
 Top view
Inserting the SIM card and battery
Ringer switch
 N S E R T I N G T H E S I M C a R D a N D B a T T E R Y
 Charging the battery
 H a R G I N G T H E B a T T E R Y
 Maximizing battery life
 Turn down the screen brightness see Adjusting the brightness
 Press Left to select the Dial Pad tab Status icons
Making your first call
Press Phone
 Volume Side button
After you finish the call, press Power/ End to end the call
Adjusting call volume
What’s my phone number?
 System requirements
Setting up your computer for synchronization
Upgrading from another PalmOS by Access device
 Included with your device. Older versions
User folder
Select Info on the App menu
May not work correctly
 A P T E R
 Installing the desktop synchronization software
 Connecting your Centro to your computer
Palm Desktop software or Microsoft Outlook
 Synchronizing information-the basics
Sync button Sync cable
 Computer type Desktop software What syncs and where
 Palm HotSyncUsername
Where’s my info stored?
Windows XP and earlier Program Files
Windows Vista Username Documents
 Moving around on your Palm Centro smart device
 This chapter
 Center Left Right
Moving around the screen
5-way includes the following buttons
 Learn to recognize the highlight. It can take two forms
Highlighting and selecting items
Way to move the highlight from one item to another
 Selecting menu items
Accessing command buttons
Highlighting text
 To highlight
Selecting options in a pick list
Way Use the 5-way
 Using the keyboard
Backlight Backspace Option Return Shift/Find Menu Space Alt
 Entering numbers, punctuation, and symbols
 Press Up , Down , Right , or Left
Entering other symbols and accented characters
Press Alt
 Symbols and accented characters
 Phone Calendar Applications Messaging
Using the quick buttons
Opening applications
 Memos
Button Primary app
Web
Assigning an application to the Messaging button
 Using Applications View
Press Applications
 A P T E R
 Your phone
 This chapter
 Turning your Centro smart device on and off
Waking up the screen and turning it off
 Turning your phone on and off
Opening the Phone application
 Status icons Dial Pad
Dialing using the onscreen Dial Pad Press Phone
Making calls
Favorites Contacts Main
 Dialing using the keyboard Press Phone
Dialing by contact name
 Voice dialing
Voice prompts you to say a command Do one of the following
Text appears here as you enter it
Press Applications Select Voice Dial
 Press Send or Center to make the call
Dialing from a web page or message
 To select from your call history list
To select from your most recently dialed
 Slide the Ringer switch to Sound Off
Receiving calls
 Voicemail notification
Using voicemail
Setting up voicemail Press Phone
To dismiss the Alert dialog box, select OK
 Listening to voicemail messages Press Phone
What can I do when I’m on a call?
Enter your voicemail password using the keyboard
Press and hold 1 to dial the voicemail system
 A T C a N I D O W H E N I ’ M O N a C a L L ?
 Ending a call
Press Power/End
Switching applications during a call
Press the button on the headset if the headset is attached
 Making a second call
To decline adding this number, select Cancel
Select Add Contact
Select Add Call
 When the Dial another call prompt appears, select Yes
Receiving a second call call waiting
 Press Menu Select Options, and then select Call Preferences
Making a conference call
Forwarding all calls
 Forwarding calls under certain conditions
 Select the Call Log tab Press Menu
How many minutes have I used?
Entering names and phone numbers
 Add a caller ID ringtone Select
Insert a pause when dialing a
Add a caller ID photo Select
Select New Contact from the Record
 Select the Contacts tab
Display additional fields for this contact Select Plus
After you enter all the information, select Done
Assigning a caller ID photo Press Phone
 Assigning a caller ID ringtone
 Creating a business card for beaming
Customizing Contacts Press Phone
Deleting a contact
 Defining favorite buttons
Viewing your SIM Phonebook Press Phone
 Enter a label for the favorite
Creating a speed-dial favorite button Press Phone
 Editing a favorite button Press Phone
 Using a hands-free device
Deleting a favorite button
 Connecting to a Bluetooth hands-free device
Press Applications and select
 Select Setup Devices Select Hands-free Setup
 Using a Bluetooth hands-free device
 Press Applications and select Prefs Select Hands-free
Customizing phone settings
Customizing advanced settings for your hands-free device
 You can also record sounds and use them as ringtones
Selecting ringtones
Creating and managing ringtones
 You can set various tones for various types of alerts
Adjusting the call volume
Selecting Phone alert tones
 Adjusting ringer volume
Customizing the Main tab in the Phone application
 Setting your dialing preferences
 Using TTY
Select the Dial Pad tab Enter #*889 TTY Press Send
 What are all those
Icons?
 O U R P H O N E
 You have a pending PTT invitation and have not yet responded
 A P T E R
 Your email and other messages
 This chapter
 Which email application should I use?
 If you want to…
 Push your email and organizer information from your
 How do I get started?
Charter
VersaMail application
Cablevision
 ESMTP, SSL
 Password field, enter your email account password
 Enter the username you use to access your email
Enter the names of your incoming and outgoing mail servers
 Settings for this account
Creating and sending messages
 Attaching photos and videos
Enter the subject and message text
Adding attachments to your messages
Red paper clip icon in the upper-right corner
 Attaching ringtones
 If a large incoming message is Truncated, select More
Attaching other types of files
Receiving and viewing messages
 Viewing attachments
See Customizing your email settings
Replying to or forwarding messages
 Deleting selected messages from the Inbox
 Deleting messages by date
Switching accounts
Customizing your email settings
Press Menu Select Delete Old on the Message menu
 Select OK, and then select Get Mail
Press Menu Select Options, and then select Preferences
Select Auto Sync
Viewing the Activity Log
 Selecting alert tones
Setting preferences for getting messages
Do either of the following
Check the Alert me of new mail box
 Attaching a signature to a message
Unread messages Imap accounts
Message Format Sets the format for messages you retrieve
 Working with Microsoft Exchange ActiveSync
Select Signature Check the Attach Signature box
Enter your signature information, and then select OK
Pushing email, events, and contacts
 Turning off push
 Get manually Mail, Calendar, or Contacts
Using Remote Address Lookup
Xpress Mail
Remote Lookup
 109
 Before YOU Begin You need the following
 Press Register
Setting up Xpress Mail on your Centro
Select Professional Edition, and then press Next
Creating and sending email in Xpress Mail
 Messaging
 Select New Select the To field to address the message
Creating and sending a text message
Press Applications and select Messaging
 Select Add Media
Creating and sending a multimedia message
Supported File Types
 Remove, View, or Play
 Receiving messages
 Sounds or Voice Memo
Using links in messages
Applications and selecting
 Deleting messages
Applications and selecting Pics&Videos
Arranging your messages
 Chatting with Messaging
Message that displays the Chat icon Enter your message
 Select Send
 Automatically collect MMS
Show timestamps in chats Indicate
Display my name in chat window as
Selecting Messaging alert tones
 What are all those icons?
 Instant Messaging
Accessing IM
Instant Messaging IM
 Receiving a Message
Signing on
Sending a Message
Applications and select Instant Messaging
 Leaving IM
 O U R E M a I L a N D O T H E R M E S S a G E S
 Your Push to Talk application
 This chapter
 What is Push to Talk?
How PTT works
 Here are a couple of examples of what you can do with PTT
Sign up for PTT service
What can I do with PTT?
 Setting your availability
Setting up PTT
Also subscribe to the AT&T Push to Talk service
Log Out You cannot make or receive PTT calls
 Creating a PTT contact list
Adding a contact
 Enter a new name for the contact Select OK
Changing a contact’s name
Select View Contact
 Creating a group
 Select Edit Group
Responding to invitations
Editing a group
 A P T E R
 Deleting a group
Viewing availability
Leaving a group
Select Delete Group
 Receiving availability alerts
 K I N G C a L L S
 Making a PTT call
 Making a phone call
Making a PTT call to a dynamic group
Select Dynamic Call
 What can I do when I’m on a PTT call?
Responding to a Call-Me alert
 Converting a PTT call into a phone call
Select Convert to cellular call
 Using the Call Log
Making a second PTT call
 Select Voice Message
Sending messages
Sending a voice message
 Viewing messages
 Customizing your PTT settings
Invitations, make calls, and send messages
 O U R P U S H T O T a L K a P P L I C a T I O N
 Your connections to the web and wireless devices
 This chapter
 Viewing a web
Optimized Mode
Web browser
 View a page in wide layout format as
 Creating a bookmark
 Select the Bookmarks View icon in the web page toolbar
Saving a
Viewing bookmarks or saved pages
Editing or deleting a bookmark or saved
 Exploring AT&T Music
Shopping at ATT Mall
Press Applications and select ATT Mall
AT&T Music
 Music
Downloading files from a web
Videos MP4, 3G2, ASF, WMV Ringtones
 Copying text from a web
Streaming files from a web
Play
 Finding text on a web
Customizing your web browser settings
Returning to recently viewed pages
Select Find Text on Page from the Page menu
 Select General and set any of the following preferences
 Select Advanced and set any of the following preferences
Set memory limit for storing pages
 Applications and select Bluetooth
On your Centro, press
 Dial *99***1#
Setting up your computer for a Bluetooth DUN connection
Accessing the Internet using a Bluetooth DUN connection
 Click Disconnect
Connecting with Bluetooth devices
Terminating a Bluetooth DUN Internet session
 Select Setup Devices Select Trusted Devices
 Accepting a connection from another Bluetooth device
 Remember to change it back to Hidden
Select After you’ve finished using this setting
Bluetooth
 Device list box if you want to form a
Predefined passkey. If your device has a
 A P T E R
 Your photos, videos, and music
 Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe
 Press Applications and select Camera
Camera Camcorder
Taking a picture
 Recording a video
You can store videos on your Centro or on an expansion card
 Camcorder
 Customizing your Camera settings
Camera Or Camcorder
 Pictures & Videos
Viewing a picture
 Viewing a video
Press Applications and select Pics&Videos
Select the album that contains the picture you want to see
Select the album that contains the video you want to see
 Sending pictures or videos
 Copying a picture or video
 Adding a picture to a contact entry
Organizing pictures and videos
Saving a picture as wallpaper
Rotating a picture
 Viewing pictures and videos on your computer
Pocket Tunes Deluxe
Deleting a picture or video
 Transferring music files from your computer
Applications and select pTunes
 Transferring music from a CD to your Centro
Select Rip Music
 Previous song Plays the previous song
Listening to music on your Centro
Press Applications and select pTunes
 Editing a playlist Press Applications and select pTunes
Creating a playlist
Select Save List
 A P T E R
 O U R P H O T O S , V I D E O S , a N D M U S I C
 Your personal information organizer
 Calendar World Clock Tasks
 Calendar
Displaying your calendar
 Creating an event
 Creating an untimed event
Adding an alarm to an event
Select OK Type of time units Number of time units
 Scheduling a repeating event
Create an event, and then select it Select Details
 Select the event you want to edit or delete Select Details
Color-coding your schedule
Changing or deleting an event
Delete Removes the event from your calendar Select OK
 Customizing display options for your calendar
Select Day and set any of the following options
 Select OK Select Month and set any of the following options
Selecting alarm tones
Indicate under which category the event is filed
Press Menu Select Options, and then select Sound
 World Clock
To delete a sound, select it and press Backspace
 Adding cities
Selecting cities
Press Applications and select World Clock
 Tasks
Setting an alarm
Setting task priority, due date, and other details
Adding a task Press Applications and select Tasks
 Checking off a task
Alarm Set an alarm for this task
Category Assign the task to a specific category
 Organizing your tasks
Options Due Today, Last 7 Days, Next 7 Days, or Past Due
 Deleting a task
Customizing Tasks
 A P T E R
 Your memos and documents
 Documents To Go Professional Memos Voice Memo
 Documents To Go Professional
 Documents
Memos
Opening a document
Select the document you want from the list
 Deleting a memo
Voice Memo
Creating a memo Press Applications and select Memos
Creating a voice memo
 O I C E M E M O
 Your application and info management tools
 This chapter
 Using Find
Viewing and using the alerts
 Calculator
 Selecting functions in Advanced Calculator Mode
Length Length conversions for metric and English values
 Installing applications from the Internet
Installing applications
Installing bonus software from My Centro on your device
My Centro
 Installing bonus software from My Palm on your computer
Installing other third-party applications from a computer
 Select Change Destination and select the expansion card
Windows Select Start Programs Palm Install Tool
Removing applications
Mac
 Manually deleting applications
Mac Mac HD\Applications\Palm\Users\device name
 Press Menu Select Info on the App menu
Sending information with Bluetooth wireless technology
Viewing application info
Version The version numbers
 Sending info over a Bluetooth wireless connection
Press Applications and select Bluetooth Select Bluetooth On
 Select Yes to receive the information or No to refuse it
 Beaming information
Beaming an entry
 Press Menu Select Beam from the App menu
Beaming an application
To applications that cannot be beamed
Receiving beamed information
 Changing which applications sync
Synchronizing information- advanced
Synchronization, you can turn off synchronization for Memos
 MAC only
 Setting up a Bluetooth connection for synchronization
 Select Setup Devices Select HotSync Setup
 Synchronizing over a Bluetooth connection
Press Applications and select HotSync
 Select Local
Synchronizing over an infrared connection
Applications and select HotSync
 Remove the battery door Open the expansion slot door
Using expansion cards
Click the HotSync Controls tab, and then select Enabled
Double-click the HotSync manager icon in the Palm folder
 Opening applications on an expansion card
Close the expansion slot door Replace the battery door
Removing an expansion card
 Accessing items stored on an expansion card
 Select Card Info
Highlight the application you want to copy Select Copy
Viewing expansion card information
 Formatting an expansion card
 A P T E R
 Your personal settings
 This chapter
 Silencing sounds
System sound settings
Setting system volume levels
Press Applications and select Sounds
 Changing the screen font
Display and appearance settings
Adjusting the brightness
 Press Applications and select Prefs
Setting display formats
Small bold font Large font Select OK
 Select a color scheme from the list Select Done
Aligning the screen to correct tapping problems
Press Applications and select Prefs Select Touchscreen
 Press Menu Select Category on the App menu
Applications settings
Arranging applications by category
Displaying applications by category
 Default
Reassigning buttons
 Locking your Centro and info
Changing default applications
Press Applications and select Prefs Select Default Apps
 Locking your keyboard Keyguard
To turn off Keyguard, do the following
 Locking your screen
Incoming calls received Disables
Screen when the phone rings. You must
Select Keyguard Check any of the following boxes
 To disable the current Phone Lock settings
Locking your Centro
 Select the Auto Lock Device box
Select the Password box
Press Applications and select Security
Select OK Do one of the following
 Viewing all private records
Working with private entries
Hiding or masking all private entries
You can reveal all the entries you’ve hidden or masked
 Select Lost Password
Security Password and Palm Desktop software Windows
Follow these steps to recover from a lost password
Viewing private entries in a specific application
 Press Applications and select Prefs Select Date & Time
System settings
Setting the date and time
 Select Done
Optimizing power settings
Select Power
Prefs
 Connecting to a VPN
 TIP For information about third-party VPN
 O U R P E R S O N a L S E T T I N G S
 Common questions
 This chapter
 Upgrading
Programs Palm Safe HotSync
 P G R a D I N G
 Performing a soft reset
Desktop software installation
Resetting your Centro
 Performing a system reset
Performing a hard reset
 Replacing the battery
 E P L a C I N G T H E B a T T E R Y
 Screen
Screen appears blank
 Synchronization
There’s a blinking bell in the upper-left corner
 Palm Desktop does not respond to a sync attempt
What is the backup folder?
Can’t find my user folder
Make sure that the HotSync manager is running
 Windows only Uninstall
 Synchronization starts but stops without finishing
Mac Mac hard drive Applications Palm Users device name
 Palm Desktop software. Click Start
 Select Desktop overwrites handheld, and then click OK
Have duplicate entries in Microsoft Outlook after I sync
Open Microsoft Outlook and delete the duplicate entries
 Click HotSync manager in the taskbar and select Custom
If you’re using Palm Desktop software
My appointments show up in the wrong time slot after I sync
Uncheck the New events use time zones box if it’s checked
 Select Calendar Click Change
Signal strength is weak
Phone
Text of my memos is truncated after I sync
 Hear my own voice echo
My Centro won’t connect to the mobile network
Other person hears an echo
My voice is too quiet on the other end
 Hands-free devices
My phone seems to turn off by itself
 Confirm all the following
 Can’t send or receive text messages
Can’t send or receive multimedia messages
 My Centro won’t connect to the Internet
Can’t tell if data services are available
Web
 Can’t access a web
It takes a long time for a web page to load
 An image or map is too small on my screen
My Bluetooth DUN connection isn’t working
Try opening the web page again to see if it loads faster
Secure site refuses to permit a transaction
 Camera
 Making room on your Centro
 Third-party applications
 Error messages
 M M O N Q U E S T I O N S Error M E S S a G E S
 O M M O N Q U E S T I O N S
 Terms
 Favorite
Gprs General Packet Radio Service
Edge Enhanced Data rates for GSM Evolution
HotSync
 Partnership
Palm Install Tool
Palm OS by Access
Phone
 Slide
Call her, press and hold M. Your Centro dials the number
SIM Subscriber Identity Module card
Streaming
 Important safety and legal information
FCC Notice
 Bluetooth Qualification Program
 Battery safety information
Page
 Specifications
 Specification S
 Included software Phone including Favorites and Dial Pad
MobiTV download required Instant messaging IM
 Specification S
 Customer support for 12 email and. See email Accounts
Index
Tasks list
179
 Album list 98, 176
Installing 214-216
196
285
 273
167
Inserting 18
221
 Browsing
Caps Lock mode
Brightness duration
192
 200
225
159
Charging 19, 20
 278
 238 271
108
Sorting 66, 69
Cookies 151, 159
 226
Delays 247
Screen 191
Albums 179
 Discovery 164, 165
194
Events 81, 194 Files 156, 175
116
 155
Errors 267, 273
Setting up 92, 93, 94
Sending 97, 107, 117
 Storing information on 209
Favorites tab 54 FDN list 246 features 9 feedback 272 files
189
232
 Freezes
249
239
286
 Internet 149, 175, 214, 276 See also web browsing
Cards 27, 280 troubleshooting
215, 259 SIM cards
147
 Software and 267 upgrading and 27
181, 182 uninstalling desktop
List view applications 241 listening to
267
 Freeing 160, 216
Masks 244
106, 108
160
 Music files 156, 181
To 172, 174
Deleting 116, 118
132
 265
Outbox 97, 122, 123 Outlook
269
268
 248
243, 246
143
For 73
 Selecting 54, 55
Deleting 172, 179 PINs 245
Making 51-55, 59, 61
178
 245
181
295
Making 139-141
 131
141, 144 creating 132, 134, 140 deleting
201
208
 263
Rotating photos
Saving
 237
161, 164
182
Email 97, 107, 117
 114
Symbols 40, 42, 66
272
Static 272
 Tabs 51, 60
See also messages
 180
122, 189
195
190 164, 166
 100 Saving 174
Playing 157, 174
Recording 115
237 Viewing 175, 176
 158
Accessing 151, 153 152
158-160
Web links 36, 72, 151
 109