User Guide
Intellectual property notices
Contents
Your email and other messages
Memos Voice Memo
Your memos and documents Documents To Go Professional
Vi C O N T E N T S
Welcome
This chapter
Hardware
What’s in the box?
You should have received all the following items in the box
Documentation and software
Rechargeable battery AC charger USB sync cable
What do I need to get started?
Select My Centro
Where to learn more
While using your Centro
For a quick introduction
If you need more information
Start using your Centro right away
Setting up
This chapter
Stylus
Indicator light phone
Centro Overview
Front view
Back view
Sync connector
Lanyard loop Power connector Microphone
Top view
Inserting the SIM card and battery
Ringer switch
N S E R T I N G T H E S I M C a R D a N D B a T T E R Y
Charging the battery
H a R G I N G T H E B a T T E R Y
Maximizing battery life
Turn down the screen brightness see Adjusting the brightness
Press Left to select the Dial Pad tab Status icons
Making your first call
Press Phone
What’s my phone number?
After you finish the call, press Power/ End to end the call
Adjusting call volume
Volume Side button
System requirements
Setting up your computer for synchronization
Upgrading from another PalmOS by Access device
May not work correctly
User folder
Select Info on the App menu
Included with your device. Older versions
A P T E R
Installing the desktop synchronization software
Palm Desktop software or Microsoft Outlook
Connecting your Centro to your computer
Sync button Sync cable
Synchronizing information-the basics
Computer type Desktop software What syncs and where
Windows Vista Username Documents
Where’s my info stored?
Windows XP and earlier Program Files
Palm HotSyncUsername
Moving around on your Palm Centro smart device
This chapter
Center Left Right
Moving around the screen
5-way includes the following buttons
Learn to recognize the highlight. It can take two forms
Highlighting and selecting items
Way to move the highlight from one item to another
Selecting menu items
Accessing command buttons
Highlighting text
To highlight
Selecting options in a pick list
Way Use the 5-way
Backlight Backspace Option Return Shift/Find Menu Space Alt
Using the keyboard
Entering numbers, punctuation, and symbols
Press Up , Down , Right , or Left
Entering other symbols and accented characters
Press Alt
Symbols and accented characters
Phone Calendar Applications Messaging
Using the quick buttons
Opening applications
Assigning an application to the Messaging button
Button Primary app
Web
Memos
Press Applications
Using Applications View
A P T E R
Your phone
This chapter
Waking up the screen and turning it off
Turning your Centro smart device on and off
Opening the Phone application
Turning your phone on and off
Favorites Contacts Main
Dialing using the onscreen Dial Pad Press Phone
Making calls
Status icons Dial Pad
Dialing by contact name
Dialing using the keyboard Press Phone
Press Applications Select Voice Dial
Voice prompts you to say a command Do one of the following
Text appears here as you enter it
Voice dialing
Dialing from a web page or message
Press Send or Center to make the call
To select from your most recently dialed
To select from your call history list
Receiving calls
Slide the Ringer switch to Sound Off
To dismiss the Alert dialog box, select OK
Using voicemail
Setting up voicemail Press Phone
Voicemail notification
Press and hold 1 to dial the voicemail system
What can I do when I’m on a call?
Enter your voicemail password using the keyboard
Listening to voicemail messages Press Phone
A T C a N I D O W H E N I ’ M O N a C a L L ?
Press the button on the headset if the headset is attached
Press Power/End
Switching applications during a call
Ending a call
Select Add Call
To decline adding this number, select Cancel
Select Add Contact
Making a second call
Receiving a second call call waiting
When the Dial another call prompt appears, select Yes
Press Menu Select Options, and then select Call Preferences
Making a conference call
Forwarding all calls
Forwarding calls under certain conditions
Select the Call Log tab Press Menu
How many minutes have I used?
Entering names and phone numbers
Select New Contact from the Record
Insert a pause when dialing a
Add a caller ID photo Select
Add a caller ID ringtone Select
Assigning a caller ID photo Press Phone
Display additional fields for this contact Select Plus
After you enter all the information, select Done
Select the Contacts tab
Assigning a caller ID ringtone
Creating a business card for beaming
Customizing Contacts Press Phone
Deleting a contact
Viewing your SIM Phonebook Press Phone
Defining favorite buttons
Creating a speed-dial favorite button Press Phone
Enter a label for the favorite
Editing a favorite button Press Phone
Deleting a favorite button
Using a hands-free device
Press Applications and select
Connecting to a Bluetooth hands-free device
Select Setup Devices Select Hands-free Setup
Using a Bluetooth hands-free device
Press Applications and select Prefs Select Hands-free
Customizing phone settings
Customizing advanced settings for your hands-free device
You can also record sounds and use them as ringtones
Selecting ringtones
Creating and managing ringtones
You can set various tones for various types of alerts
Adjusting the call volume
Selecting Phone alert tones
Customizing the Main tab in the Phone application
Adjusting ringer volume
Setting your dialing preferences
Select the Dial Pad tab Enter #*889 TTY Press Send
Using TTY
Icons?
What are all those
O U R P H O N E
You have a pending PTT invitation and have not yet responded
A P T E R
Your email and other messages
This chapter
Which email application should I use?
If you want to…
Push your email and organizer information from your
Cablevision
Charter
VersaMail application
How do I get started?
ESMTP, SSL
Password field, enter your email account password
Enter the names of your incoming and outgoing mail servers
Enter the username you use to access your email
Creating and sending messages
Settings for this account
Red paper clip icon in the upper-right corner
Enter the subject and message text
Adding attachments to your messages
Attaching photos and videos
Attaching ringtones
If a large incoming message is Truncated, select More
Attaching other types of files
Receiving and viewing messages
Viewing attachments
See Customizing your email settings
Replying to or forwarding messages
Deleting selected messages from the Inbox
Press Menu Select Delete Old on the Message menu
Switching accounts
Customizing your email settings
Deleting messages by date
Viewing the Activity Log
Press Menu Select Options, and then select Preferences
Select Auto Sync
Select OK, and then select Get Mail
Check the Alert me of new mail box
Setting preferences for getting messages
Do either of the following
Selecting alert tones
Attaching a signature to a message
Unread messages Imap accounts
Message Format Sets the format for messages you retrieve
Pushing email, events, and contacts
Select Signature Check the Attach Signature box
Enter your signature information, and then select OK
Working with Microsoft Exchange ActiveSync
Turning off push
Remote Lookup
Using Remote Address Lookup
Xpress Mail
Get manually Mail, Calendar, or Contacts
109
Before YOU Begin You need the following
Creating and sending email in Xpress Mail
Setting up Xpress Mail on your Centro
Select Professional Edition, and then press Next
Press Register
Messaging
Select New Select the To field to address the message
Creating and sending a text message
Press Applications and select Messaging
Select Add Media
Creating and sending a multimedia message
Supported File Types
Remove, View, or Play
Receiving messages
Sounds or Voice Memo
Using links in messages
Applications and selecting
Deleting messages
Applications and selecting Pics&Videos
Arranging your messages
Message that displays the Chat icon Enter your message
Chatting with Messaging
Select Send
Selecting Messaging alert tones
Show timestamps in chats Indicate
Display my name in chat window as
Automatically collect MMS
What are all those icons?
Instant Messaging
Accessing IM
Instant Messaging IM
Applications and select Instant Messaging
Signing on
Sending a Message
Receiving a Message
Leaving IM
O U R E M a I L a N D O T H E R M E S S a G E S
Your Push to Talk application
This chapter
How PTT works
What is Push to Talk?
Here are a couple of examples of what you can do with PTT
Sign up for PTT service
What can I do with PTT?
Log Out You cannot make or receive PTT calls
Setting up PTT
Also subscribe to the AT&T Push to Talk service
Setting your availability
Adding a contact
Creating a PTT contact list
Enter a new name for the contact Select OK
Changing a contact’s name
Select View Contact
Creating a group
Select Edit Group
Responding to invitations
Editing a group
A P T E R
Select Delete Group
Viewing availability
Leaving a group
Deleting a group
Receiving availability alerts
K I N G C a L L S
Making a PTT call
Making a phone call
Making a PTT call to a dynamic group
Select Dynamic Call
Responding to a Call-Me alert
What can I do when I’m on a PTT call?
Select Convert to cellular call
Converting a PTT call into a phone call
Making a second PTT call
Using the Call Log
Select Voice Message
Sending messages
Sending a voice message
Viewing messages
Invitations, make calls, and send messages
Customizing your PTT settings
O U R P U S H T O T a L K a P P L I C a T I O N
Your connections to the web and wireless devices
This chapter
Viewing a web
Optimized Mode
Web browser
View a page in wide layout format as
Creating a bookmark
Editing or deleting a bookmark or saved
Saving a
Viewing bookmarks or saved pages
Select the Bookmarks View icon in the web page toolbar
AT&T Music
Shopping at ATT Mall
Press Applications and select ATT Mall
Exploring AT&T Music
Music
Downloading files from a web
Videos MP4, 3G2, ASF, WMV Ringtones
Copying text from a web
Streaming files from a web
Play
Select Find Text on Page from the Page menu
Customizing your web browser settings
Returning to recently viewed pages
Finding text on a web
Select General and set any of the following preferences
Set memory limit for storing pages
Select Advanced and set any of the following preferences
On your Centro, press
Applications and select Bluetooth
Dial *99***1#
Setting up your computer for a Bluetooth DUN connection
Accessing the Internet using a Bluetooth DUN connection
Click Disconnect
Connecting with Bluetooth devices
Terminating a Bluetooth DUN Internet session
Select Setup Devices Select Trusted Devices
Accepting a connection from another Bluetooth device
Remember to change it back to Hidden
Select After you’ve finished using this setting
Bluetooth
Predefined passkey. If your device has a
Device list box if you want to form a
A P T E R
Your photos, videos, and music
Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe
Press Applications and select Camera
Camera Camcorder
Taking a picture
You can store videos on your Centro or on an expansion card
Recording a video
Camcorder
Camera Or Camcorder
Customizing your Camera settings
Viewing a picture
Pictures & Videos
Select the album that contains the video you want to see
Press Applications and select Pics&Videos
Select the album that contains the picture you want to see
Viewing a video
Sending pictures or videos
Copying a picture or video
Rotating a picture
Organizing pictures and videos
Saving a picture as wallpaper
Adding a picture to a contact entry
Viewing pictures and videos on your computer
Pocket Tunes Deluxe
Deleting a picture or video
Applications and select pTunes
Transferring music files from your computer
Select Rip Music
Transferring music from a CD to your Centro
Previous song Plays the previous song
Listening to music on your Centro
Press Applications and select pTunes
Editing a playlist Press Applications and select pTunes
Creating a playlist
Select Save List
A P T E R
O U R P H O T O S , V I D E O S , a N D M U S I C
Your personal information organizer
Calendar World Clock Tasks
Displaying your calendar
Calendar
Creating an event
Creating an untimed event
Adding an alarm to an event
Select OK Type of time units Number of time units
Create an event, and then select it Select Details
Scheduling a repeating event
Delete Removes the event from your calendar Select OK
Color-coding your schedule
Changing or deleting an event
Select the event you want to edit or delete Select Details
Select Day and set any of the following options
Customizing display options for your calendar
Press Menu Select Options, and then select Sound
Selecting alarm tones
Indicate under which category the event is filed
Select OK Select Month and set any of the following options
To delete a sound, select it and press Backspace
World Clock
Adding cities
Selecting cities
Press Applications and select World Clock
Adding a task Press Applications and select Tasks
Setting an alarm
Setting task priority, due date, and other details
Tasks
Checking off a task
Alarm Set an alarm for this task
Category Assign the task to a specific category
Options Due Today, Last 7 Days, Next 7 Days, or Past Due
Organizing your tasks
Customizing Tasks
Deleting a task
A P T E R
Your memos and documents
Documents To Go Professional Memos Voice Memo
Documents To Go Professional
Select the document you want from the list
Memos
Opening a document
Documents
Creating a voice memo
Voice Memo
Creating a memo Press Applications and select Memos
Deleting a memo
O I C E M E M O
Your application and info management tools
This chapter
Viewing and using the alerts
Using Find
Calculator
Length Length conversions for metric and English values
Selecting functions in Advanced Calculator Mode
My Centro
Installing applications
Installing bonus software from My Centro on your device
Installing applications from the Internet
Installing other third-party applications from a computer
Installing bonus software from My Palm on your computer
Mac
Windows Select Start Programs Palm Install Tool
Removing applications
Select Change Destination and select the expansion card
Mac Mac HD\Applications\Palm\Users\device name
Manually deleting applications
Version The version numbers
Sending information with Bluetooth wireless technology
Viewing application info
Press Menu Select Info on the App menu
Press Applications and select Bluetooth Select Bluetooth On
Sending info over a Bluetooth wireless connection
Select Yes to receive the information or No to refuse it
Beaming an entry
Beaming information
Receiving beamed information
Beaming an application
To applications that cannot be beamed
Press Menu Select Beam from the App menu
Changing which applications sync
Synchronizing information- advanced
Synchronization, you can turn off synchronization for Memos
MAC only
Setting up a Bluetooth connection for synchronization
Select Setup Devices Select HotSync Setup
Press Applications and select HotSync
Synchronizing over a Bluetooth connection
Select Local
Synchronizing over an infrared connection
Applications and select HotSync
Double-click the HotSync manager icon in the Palm folder
Using expansion cards
Click the HotSync Controls tab, and then select Enabled
Remove the battery door Open the expansion slot door
Opening applications on an expansion card
Close the expansion slot door Replace the battery door
Removing an expansion card
Accessing items stored on an expansion card
Select Card Info
Highlight the application you want to copy Select Copy
Viewing expansion card information
Formatting an expansion card
A P T E R
Your personal settings
This chapter
Press Applications and select Sounds
System sound settings
Setting system volume levels
Silencing sounds
Changing the screen font
Display and appearance settings
Adjusting the brightness
Press Applications and select Prefs
Setting display formats
Small bold font Large font Select OK
Select a color scheme from the list Select Done
Aligning the screen to correct tapping problems
Press Applications and select Prefs Select Touchscreen
Displaying applications by category
Applications settings
Arranging applications by category
Press Menu Select Category on the App menu
Reassigning buttons
Default
Locking your Centro and info
Changing default applications
Press Applications and select Prefs Select Default Apps
To turn off Keyguard, do the following
Locking your keyboard Keyguard
Select Keyguard Check any of the following boxes
Incoming calls received Disables
Screen when the phone rings. You must
Locking your screen
Locking your Centro
To disable the current Phone Lock settings
Select OK Do one of the following
Select the Password box
Press Applications and select Security
Select the Auto Lock Device box
You can reveal all the entries you’ve hidden or masked
Working with private entries
Hiding or masking all private entries
Viewing all private records
Viewing private entries in a specific application
Security Password and Palm Desktop software Windows
Follow these steps to recover from a lost password
Select Lost Password
Press Applications and select Prefs Select Date & Time
System settings
Setting the date and time
Prefs
Optimizing power settings
Select Power
Select Done
Connecting to a VPN
TIP For information about third-party VPN
O U R P E R S O N a L S E T T I N G S
Common questions
This chapter
Programs Palm Safe HotSync
Upgrading
P G R a D I N G
Performing a soft reset
Desktop software installation
Resetting your Centro
Performing a hard reset
Performing a system reset
Replacing the battery
E P L a C I N G T H E B a T T E R Y
Screen appears blank
Screen
There’s a blinking bell in the upper-left corner
Synchronization
Make sure that the HotSync manager is running
What is the backup folder?
Can’t find my user folder
Palm Desktop does not respond to a sync attempt
Windows only Uninstall
Mac Mac hard drive Applications Palm Users device name
Synchronization starts but stops without finishing
Palm Desktop software. Click Start
Select Desktop overwrites handheld, and then click OK
Have duplicate entries in Microsoft Outlook after I sync
Open Microsoft Outlook and delete the duplicate entries
Uncheck the New events use time zones box if it’s checked
If you’re using Palm Desktop software
My appointments show up in the wrong time slot after I sync
Click HotSync manager in the taskbar and select Custom
Text of my memos is truncated after I sync
Signal strength is weak
Phone
Select Calendar Click Change
My voice is too quiet on the other end
My Centro won’t connect to the mobile network
Other person hears an echo
Hear my own voice echo
My phone seems to turn off by itself
Hands-free devices
Confirm all the following
Can’t send or receive multimedia messages
Can’t send or receive text messages
My Centro won’t connect to the Internet
Can’t tell if data services are available
Web
It takes a long time for a web page to load
Can’t access a web
Secure site refuses to permit a transaction
My Bluetooth DUN connection isn’t working
Try opening the web page again to see if it loads faster
An image or map is too small on my screen
Camera
Making room on your Centro
Third-party applications
Error messages
M M O N Q U E S T I O N S Error M E S S a G E S
O M M O N Q U E S T I O N S
Terms
HotSync
Gprs General Packet Radio Service
Edge Enhanced Data rates for GSM Evolution
Favorite
Phone
Palm Install Tool
Palm OS by Access
Partnership
Streaming
Call her, press and hold M. Your Centro dials the number
SIM Subscriber Identity Module card
Slide
FCC Notice
Important safety and legal information
Bluetooth Qualification Program
Battery safety information
Page
Specifications
Specification S
MobiTV download required Instant messaging IM
Included software Phone including Favorites and Dial Pad
Specification S
179
Index
Tasks list
Customer support for 12 email and. See email Accounts
285
Installing 214-216
196
Album list 98, 176
221
167
Inserting 18
273
192
Caps Lock mode
Brightness duration
Browsing
Charging 19, 20
225
159
200
278
Cookies 151, 159
108
Sorting 66, 69
238 271
Albums 179
Delays 247
Screen 191
226
116
194
Events 81, 194 Files 156, 175
Discovery 164, 165
Sending 97, 107, 117
Errors 267, 273
Setting up 92, 93, 94
155
232
Favorites tab 54 FDN list 246 features 9 feedback 272 files
189
Storing information on 209
286
249
239
Freezes
147
Cards 27, 280 troubleshooting
215, 259 SIM cards
Internet 149, 175, 214, 276 See also web browsing
267
181, 182 uninstalling desktop
List view applications 241 listening to
Software and 267 upgrading and 27
160
Masks 244
106, 108
Freeing 160, 216
132
To 172, 174
Deleting 116, 118
Music files 156, 181
268
Outbox 97, 122, 123 Outlook
269
265
For 73
243, 246
143
248
178
Deleting 172, 179 PINs 245
Making 51-55, 59, 61
Selecting 54, 55
Making 139-141
181
295
245
208
141, 144 creating 132, 134, 140 deleting
201
131
263
Rotating photos
Saving
Email 97, 107, 117
161, 164
182
237
Static 272
Symbols 40, 42, 66
272
114
See also messages
Tabs 51, 60
190 164, 166
122, 189
195
180
237 Viewing 175, 176
Playing 157, 174
Recording 115
100 Saving 174
Web links 36, 72, 151
Accessing 151, 153 152
158-160
158
109