User Guide
Intellectual property notices
Contents
Your email and other messages
Your memos and documents Documents To Go Professional
Memos Voice Memo
Vi C O N T E N T S
Welcome
This chapter
What’s in the box?
You should have received all the following items in the box
Hardware
Rechargeable battery AC charger USB sync cable
What do I need to get started?
Documentation and software
Where to learn more
While using your Centro
For a quick introduction
Select My Centro
If you need more information
Setting up
Start using your Centro right away
This chapter
Indicator light phone
Centro Overview
Front view
Stylus
Sync connector
Lanyard loop Power connector Microphone
Back view
Inserting the SIM card and battery
Ringer switch
Top view
N S E R T I N G T H E S I M C a R D a N D B a T T E R Y
Charging the battery
H a R G I N G T H E B a T T E R Y
Maximizing battery life
Turn down the screen brightness see Adjusting the brightness
Making your first call
Press Phone
Press Left to select the Dial Pad tab Status icons
After you finish the call, press Power/ End to end the call
Adjusting call volume
Volume Side button
What’s my phone number?
Setting up your computer for synchronization
Upgrading from another PalmOS by Access device
System requirements
User folder
Select Info on the App menu
Included with your device. Older versions
May not work correctly
A P T E R
Installing the desktop synchronization software
Connecting your Centro to your computer
Palm Desktop software or Microsoft Outlook
Synchronizing information-the basics
Sync button Sync cable
Computer type Desktop software What syncs and where
Where’s my info stored?
Windows XP and earlier Program Files
Palm HotSyncUsername
Windows Vista Username Documents
Moving around on your Palm Centro smart device
This chapter
Moving around the screen
5-way includes the following buttons
Center Left Right
Highlighting and selecting items
Way to move the highlight from one item to another
Learn to recognize the highlight. It can take two forms
Accessing command buttons
Highlighting text
Selecting menu items
Selecting options in a pick list
Way Use the 5-way
To highlight
Using the keyboard
Backlight Backspace Option Return Shift/Find Menu Space Alt
Entering numbers, punctuation, and symbols
Entering other symbols and accented characters
Press Alt
Press Up , Down , Right , or Left
Symbols and accented characters
Using the quick buttons
Opening applications
Phone Calendar Applications Messaging
Button Primary app
Web
Memos
Assigning an application to the Messaging button
Using Applications View
Press Applications
A P T E R
Your phone
This chapter
Turning your Centro smart device on and off
Waking up the screen and turning it off
Turning your phone on and off
Opening the Phone application
Dialing using the onscreen Dial Pad Press Phone
Making calls
Status icons Dial Pad
Favorites Contacts Main
Dialing using the keyboard Press Phone
Dialing by contact name
Voice prompts you to say a command Do one of the following
Text appears here as you enter it
Voice dialing
Press Applications Select Voice Dial
Press Send or Center to make the call
Dialing from a web page or message
To select from your call history list
To select from your most recently dialed
Slide the Ringer switch to Sound Off
Receiving calls
Using voicemail
Setting up voicemail Press Phone
Voicemail notification
To dismiss the Alert dialog box, select OK
What can I do when I’m on a call?
Enter your voicemail password using the keyboard
Listening to voicemail messages Press Phone
Press and hold 1 to dial the voicemail system
A T C a N I D O W H E N I ’ M O N a C a L L ?
Press Power/End
Switching applications during a call
Ending a call
Press the button on the headset if the headset is attached
To decline adding this number, select Cancel
Select Add Contact
Making a second call
Select Add Call
When the Dial another call prompt appears, select Yes
Receiving a second call call waiting
Making a conference call
Forwarding all calls
Press Menu Select Options, and then select Call Preferences
Forwarding calls under certain conditions
How many minutes have I used?
Entering names and phone numbers
Select the Call Log tab Press Menu
Insert a pause when dialing a
Add a caller ID photo Select
Add a caller ID ringtone Select
Select New Contact from the Record
Display additional fields for this contact Select Plus
After you enter all the information, select Done
Select the Contacts tab
Assigning a caller ID photo Press Phone
Assigning a caller ID ringtone
Customizing Contacts Press Phone
Deleting a contact
Creating a business card for beaming
Defining favorite buttons
Viewing your SIM Phonebook Press Phone
Enter a label for the favorite
Creating a speed-dial favorite button Press Phone
Editing a favorite button Press Phone
Using a hands-free device
Deleting a favorite button
Connecting to a Bluetooth hands-free device
Press Applications and select
Select Setup Devices Select Hands-free Setup
Using a Bluetooth hands-free device
Customizing phone settings
Customizing advanced settings for your hands-free device
Press Applications and select Prefs Select Hands-free
Selecting ringtones
Creating and managing ringtones
You can also record sounds and use them as ringtones
Adjusting the call volume
Selecting Phone alert tones
You can set various tones for various types of alerts
Adjusting ringer volume
Customizing the Main tab in the Phone application
Setting your dialing preferences
Using TTY
Select the Dial Pad tab Enter #*889 TTY Press Send
What are all those
Icons?
O U R P H O N E
You have a pending PTT invitation and have not yet responded
A P T E R
Your email and other messages
This chapter
Which email application should I use?
If you want to…
Push your email and organizer information from your
Charter
VersaMail application
How do I get started?
Cablevision
ESMTP, SSL
Password field, enter your email account password
Enter the username you use to access your email
Enter the names of your incoming and outgoing mail servers
Settings for this account
Creating and sending messages
Enter the subject and message text
Adding attachments to your messages
Attaching photos and videos
Red paper clip icon in the upper-right corner
Attaching ringtones
Attaching other types of files
Receiving and viewing messages
If a large incoming message is Truncated, select More
See Customizing your email settings
Replying to or forwarding messages
Viewing attachments
Deleting selected messages from the Inbox
Switching accounts
Customizing your email settings
Deleting messages by date
Press Menu Select Delete Old on the Message menu
Press Menu Select Options, and then select Preferences
Select Auto Sync
Select OK, and then select Get Mail
Viewing the Activity Log
Setting preferences for getting messages
Do either of the following
Selecting alert tones
Check the Alert me of new mail box
Unread messages Imap accounts
Message Format Sets the format for messages you retrieve
Attaching a signature to a message
Select Signature Check the Attach Signature box
Enter your signature information, and then select OK
Working with Microsoft Exchange ActiveSync
Pushing email, events, and contacts
Turning off push
Using Remote Address Lookup
Xpress Mail
Get manually Mail, Calendar, or Contacts
Remote Lookup
109
Before YOU Begin You need the following
Setting up Xpress Mail on your Centro
Select Professional Edition, and then press Next
Press Register
Creating and sending email in Xpress Mail
Messaging
Creating and sending a text message
Press Applications and select Messaging
Select New Select the To field to address the message
Creating and sending a multimedia message
Supported File Types
Select Add Media
Remove, View, or Play
Receiving messages
Using links in messages
Applications and selecting
Sounds or Voice Memo
Applications and selecting Pics&Videos
Arranging your messages
Deleting messages
Chatting with Messaging
Message that displays the Chat icon Enter your message
Select Send
Show timestamps in chats Indicate
Display my name in chat window as
Automatically collect MMS
Selecting Messaging alert tones
What are all those icons?
Accessing IM
Instant Messaging IM
Instant Messaging
Signing on
Sending a Message
Receiving a Message
Applications and select Instant Messaging
Leaving IM
O U R E M a I L a N D O T H E R M E S S a G E S
Your Push to Talk application
This chapter
What is Push to Talk?
How PTT works
Sign up for PTT service
What can I do with PTT?
Here are a couple of examples of what you can do with PTT
Setting up PTT
Also subscribe to the AT&T Push to Talk service
Setting your availability
Log Out You cannot make or receive PTT calls
Creating a PTT contact list
Adding a contact
Changing a contact’s name
Select View Contact
Enter a new name for the contact Select OK
Creating a group
Responding to invitations
Editing a group
Select Edit Group
A P T E R
Viewing availability
Leaving a group
Deleting a group
Select Delete Group
Receiving availability alerts
K I N G C a L L S
Making a PTT call
Making a PTT call to a dynamic group
Select Dynamic Call
Making a phone call
What can I do when I’m on a PTT call?
Responding to a Call-Me alert
Converting a PTT call into a phone call
Select Convert to cellular call
Using the Call Log
Making a second PTT call
Sending messages
Sending a voice message
Select Voice Message
Viewing messages
Customizing your PTT settings
Invitations, make calls, and send messages
O U R P U S H T O T a L K a P P L I C a T I O N
Your connections to the web and wireless devices
This chapter
Optimized Mode
Web browser
Viewing a web
View a page in wide layout format as
Creating a bookmark
Saving a
Viewing bookmarks or saved pages
Select the Bookmarks View icon in the web page toolbar
Editing or deleting a bookmark or saved
Shopping at ATT Mall
Press Applications and select ATT Mall
Exploring AT&T Music
AT&T Music
Downloading files from a web
Videos MP4, 3G2, ASF, WMV Ringtones
Music
Streaming files from a web
Play
Copying text from a web
Customizing your web browser settings
Returning to recently viewed pages
Finding text on a web
Select Find Text on Page from the Page menu
Select General and set any of the following preferences
Select Advanced and set any of the following preferences
Set memory limit for storing pages
Applications and select Bluetooth
On your Centro, press
Setting up your computer for a Bluetooth DUN connection
Accessing the Internet using a Bluetooth DUN connection
Dial *99***1#
Connecting with Bluetooth devices
Terminating a Bluetooth DUN Internet session
Click Disconnect
Select Setup Devices Select Trusted Devices
Accepting a connection from another Bluetooth device
Select After you’ve finished using this setting
Bluetooth
Remember to change it back to Hidden
Device list box if you want to form a
Predefined passkey. If your device has a
A P T E R
Your photos, videos, and music
Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe
Camera Camcorder
Taking a picture
Press Applications and select Camera
Recording a video
You can store videos on your Centro or on an expansion card
Camcorder
Customizing your Camera settings
Camera Or Camcorder
Pictures & Videos
Viewing a picture
Press Applications and select Pics&Videos
Select the album that contains the picture you want to see
Viewing a video
Select the album that contains the video you want to see
Sending pictures or videos
Copying a picture or video
Organizing pictures and videos
Saving a picture as wallpaper
Adding a picture to a contact entry
Rotating a picture
Pocket Tunes Deluxe
Deleting a picture or video
Viewing pictures and videos on your computer
Transferring music files from your computer
Applications and select pTunes
Transferring music from a CD to your Centro
Select Rip Music
Listening to music on your Centro
Press Applications and select pTunes
Previous song Plays the previous song
Creating a playlist
Select Save List
Editing a playlist Press Applications and select pTunes
A P T E R
O U R P H O T O S , V I D E O S , a N D M U S I C
Your personal information organizer
Calendar World Clock Tasks
Calendar
Displaying your calendar
Creating an event
Adding an alarm to an event
Select OK Type of time units Number of time units
Creating an untimed event
Scheduling a repeating event
Create an event, and then select it Select Details
Color-coding your schedule
Changing or deleting an event
Select the event you want to edit or delete Select Details
Delete Removes the event from your calendar Select OK
Customizing display options for your calendar
Select Day and set any of the following options
Selecting alarm tones
Indicate under which category the event is filed
Select OK Select Month and set any of the following options
Press Menu Select Options, and then select Sound
World Clock
To delete a sound, select it and press Backspace
Selecting cities
Press Applications and select World Clock
Adding cities
Setting an alarm
Setting task priority, due date, and other details
Tasks
Adding a task Press Applications and select Tasks
Alarm Set an alarm for this task
Category Assign the task to a specific category
Checking off a task
Organizing your tasks
Options Due Today, Last 7 Days, Next 7 Days, or Past Due
Deleting a task
Customizing Tasks
A P T E R
Your memos and documents
Documents To Go Professional Memos Voice Memo
Documents To Go Professional
Memos
Opening a document
Documents
Select the document you want from the list
Voice Memo
Creating a memo Press Applications and select Memos
Deleting a memo
Creating a voice memo
O I C E M E M O
Your application and info management tools
This chapter
Using Find
Viewing and using the alerts
Calculator
Selecting functions in Advanced Calculator Mode
Length Length conversions for metric and English values
Installing applications
Installing bonus software from My Centro on your device
Installing applications from the Internet
My Centro
Installing bonus software from My Palm on your computer
Installing other third-party applications from a computer
Windows Select Start Programs Palm Install Tool
Removing applications
Select Change Destination and select the expansion card
Mac
Manually deleting applications
Mac Mac HD\Applications\Palm\Users\device name
Sending information with Bluetooth wireless technology
Viewing application info
Press Menu Select Info on the App menu
Version The version numbers
Sending info over a Bluetooth wireless connection
Press Applications and select Bluetooth Select Bluetooth On
Select Yes to receive the information or No to refuse it
Beaming information
Beaming an entry
Beaming an application
To applications that cannot be beamed
Press Menu Select Beam from the App menu
Receiving beamed information
Synchronizing information- advanced
Synchronization, you can turn off synchronization for Memos
Changing which applications sync
MAC only
Setting up a Bluetooth connection for synchronization
Select Setup Devices Select HotSync Setup
Synchronizing over a Bluetooth connection
Press Applications and select HotSync
Synchronizing over an infrared connection
Applications and select HotSync
Select Local
Using expansion cards
Click the HotSync Controls tab, and then select Enabled
Remove the battery door Open the expansion slot door
Double-click the HotSync manager icon in the Palm folder
Close the expansion slot door Replace the battery door
Removing an expansion card
Opening applications on an expansion card
Accessing items stored on an expansion card
Highlight the application you want to copy Select Copy
Viewing expansion card information
Select Card Info
Formatting an expansion card
A P T E R
Your personal settings
This chapter
System sound settings
Setting system volume levels
Silencing sounds
Press Applications and select Sounds
Display and appearance settings
Adjusting the brightness
Changing the screen font
Setting display formats
Small bold font Large font Select OK
Press Applications and select Prefs
Aligning the screen to correct tapping problems
Press Applications and select Prefs Select Touchscreen
Select a color scheme from the list Select Done
Applications settings
Arranging applications by category
Press Menu Select Category on the App menu
Displaying applications by category
Default
Reassigning buttons
Changing default applications
Press Applications and select Prefs Select Default Apps
Locking your Centro and info
Locking your keyboard Keyguard
To turn off Keyguard, do the following
Incoming calls received Disables
Screen when the phone rings. You must
Locking your screen
Select Keyguard Check any of the following boxes
To disable the current Phone Lock settings
Locking your Centro
Select the Password box
Press Applications and select Security
Select the Auto Lock Device box
Select OK Do one of the following
Working with private entries
Hiding or masking all private entries
Viewing all private records
You can reveal all the entries you’ve hidden or masked
Security Password and Palm Desktop software Windows
Follow these steps to recover from a lost password
Select Lost Password
Viewing private entries in a specific application
System settings
Setting the date and time
Press Applications and select Prefs Select Date & Time
Optimizing power settings
Select Power
Select Done
Prefs
Connecting to a VPN
TIP For information about third-party VPN
O U R P E R S O N a L S E T T I N G S
Common questions
This chapter
Upgrading
Programs Palm Safe HotSync
P G R a D I N G
Desktop software installation
Resetting your Centro
Performing a soft reset
Performing a system reset
Performing a hard reset
Replacing the battery
E P L a C I N G T H E B a T T E R Y
Screen
Screen appears blank
Synchronization
There’s a blinking bell in the upper-left corner
What is the backup folder?
Can’t find my user folder
Palm Desktop does not respond to a sync attempt
Make sure that the HotSync manager is running
Windows only Uninstall
Synchronization starts but stops without finishing
Mac Mac hard drive Applications Palm Users device name
Palm Desktop software. Click Start
Have duplicate entries in Microsoft Outlook after I sync
Open Microsoft Outlook and delete the duplicate entries
Select Desktop overwrites handheld, and then click OK
If you’re using Palm Desktop software
My appointments show up in the wrong time slot after I sync
Click HotSync manager in the taskbar and select Custom
Uncheck the New events use time zones box if it’s checked
Signal strength is weak
Phone
Select Calendar Click Change
Text of my memos is truncated after I sync
My Centro won’t connect to the mobile network
Other person hears an echo
Hear my own voice echo
My voice is too quiet on the other end
Hands-free devices
My phone seems to turn off by itself
Confirm all the following
Can’t send or receive text messages
Can’t send or receive multimedia messages
Can’t tell if data services are available
Web
My Centro won’t connect to the Internet
Can’t access a web
It takes a long time for a web page to load
My Bluetooth DUN connection isn’t working
Try opening the web page again to see if it loads faster
An image or map is too small on my screen
Secure site refuses to permit a transaction
Camera
Making room on your Centro
Third-party applications
Error messages
M M O N Q U E S T I O N S Error M E S S a G E S
O M M O N Q U E S T I O N S
Terms
Gprs General Packet Radio Service
Edge Enhanced Data rates for GSM Evolution
Favorite
HotSync
Palm Install Tool
Palm OS by Access
Partnership
Phone
Call her, press and hold M. Your Centro dials the number
SIM Subscriber Identity Module card
Slide
Streaming
Important safety and legal information
FCC Notice
Bluetooth Qualification Program
Battery safety information
Page
Specifications
Specification S
Included software Phone including Favorites and Dial Pad
MobiTV download required Instant messaging IM
Specification S
Index
Tasks list
Customer support for 12 email and. See email Accounts
179
Installing 214-216
196
Album list 98, 176
285
167
Inserting 18
273
221
Caps Lock mode
Brightness duration
Browsing
192
225
159
200
Charging 19, 20
278
108
Sorting 66, 69
238 271
Cookies 151, 159
Delays 247
Screen 191
226
Albums 179
194
Events 81, 194 Files 156, 175
Discovery 164, 165
116
Errors 267, 273
Setting up 92, 93, 94
155
Sending 97, 107, 117
Favorites tab 54 FDN list 246 features 9 feedback 272 files
189
Storing information on 209
232
249
239
Freezes
286
Cards 27, 280 troubleshooting
215, 259 SIM cards
Internet 149, 175, 214, 276 See also web browsing
147
181, 182 uninstalling desktop
List view applications 241 listening to
Software and 267 upgrading and 27
267
Masks 244
106, 108
Freeing 160, 216
160
To 172, 174
Deleting 116, 118
Music files 156, 181
132
Outbox 97, 122, 123 Outlook
269
265
268
243, 246
143
248
For 73
Deleting 172, 179 PINs 245
Making 51-55, 59, 61
Selecting 54, 55
178
181
295
245
Making 139-141
141, 144 creating 132, 134, 140 deleting
201
131
208
Rotating photos
Saving
263
161, 164
182
237
Email 97, 107, 117
Symbols 40, 42, 66
272
114
Static 272
Tabs 51, 60
See also messages
122, 189
195
180
190 164, 166
Playing 157, 174
Recording 115
100 Saving 174
237 Viewing 175, 176
Accessing 151, 153 152
158-160
158
Web links 36, 72, 151
109