COMMON QUESTIONS
RESETTING YOUR CENTRO
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CHAPTER
synchronizing with your computer, a soft
reset may help. All your info is retained
when you perform a soft reset.
1Remove the battery from your Centro,
and then reinsert it.
Don’t know how? See Replacing the
battery.
NOTE The reset begins when you reinsert
the battery.
2At the end of the soft reset, Date &
Time Preferences appears. Select
Done.
Performing a system reset
A system reset, also called a safe or warm
reset, tells your Centro to stop what it’s
doing and start over again without loading
any system extras. If your Centro loops or
freezes during or after a soft reset, a
system reset may help. Performing a
system reset can release your Centro from
an endless loop so that you can uninstall a
third-party application that may be causing
thelooping.
1Remove the battery from your Centro,
and then reinsert it.
Don’t know how? See Replacing the
battery.
2When the Palm logo appears, press and
hold Up until the black status bar at
the bottom of the screen fills and
disappears, and then release Up .
3Delete the third-party application that
you suspect is causing the problem.
4Perform a soft reset. The wireless
features of your Centro are not available
until youcomplete this step.
Performing a hard reset
A hard reset erases all information and
third-party software on your Centro. Never
perform a hard reset without first trying a
soft reset and a system reset and trying to
resolve third-party software issues. (See
Third-party applications for suggestions on
diagnosing third-party software issues.)
After a hard reset, you can restore
previously synchronized information the
next time you sync.
IMPORTANT If you set a password on
your Centro, performing a hard reset
reformats your Centro. This is a more
severe form of a hard reset, which