User Guide
 Intellectual property notices
 Contents
 Your email and other messages
 Memos Voice Memo
Your memos and documents Documents To Go Professional
 Vi C O N T E N T S
 Welcome
 This chapter
 What’s in the box?
You should have received all the following items in the box
Hardware
 Rechargeable battery AC charger USB sync cable
What do I need to get started?
Documentation and software
 While using your Centro
Where to learn more
For a quick introduction
Select My Centro
 If you need more information
 Start using your Centro right away
Setting up
 This chapter
 Centro Overview
Indicator light phone
Front view
Stylus
 Sync connector
Lanyard loop Power connector Microphone
Back view
 Inserting the SIM card and battery
Ringer switch
Top view
 N S E R T I N G T H E S I M C a R D a N D B a T T E R Y
 Charging the battery
 H a R G I N G T H E B a T T E R Y
 Maximizing battery life
 Turn down the screen brightness see Adjusting the brightness
 Making your first call
Press Phone
Press Left to select the Dial Pad tab Status icons
 Adjusting call volume
After you finish the call, press Power/ End to end the call
Volume Side button
What’s my phone number?
 Setting up your computer for synchronization
Upgrading from another PalmOS by Access device
System requirements
 Select Info on the App menu
User folder
Included with your device. Older versions
May not work correctly
 A P T E R
 Installing the desktop synchronization software
 Palm Desktop software or Microsoft Outlook
Connecting your Centro to your computer
 Sync button Sync cable
Synchronizing information-the basics
 Computer type Desktop software What syncs and where
 Windows XP and earlier Program Files
Where’s my info stored?
Palm HotSyncUsername
Windows Vista Username Documents
 Moving around on your Palm Centro smart device
 This chapter
 Moving around the screen
5-way includes the following buttons
Center Left Right
 Highlighting and selecting items
Way to move the highlight from one item to another
Learn to recognize the highlight. It can take two forms
 Accessing command buttons
Highlighting text
Selecting menu items
 Selecting options in a pick list
Way Use the 5-way
To highlight
 Backlight Backspace Option Return Shift/Find Menu Space Alt
Using the keyboard
 Entering numbers, punctuation, and symbols
 Entering other symbols and accented characters
Press Alt
Press Up , Down , Right , or Left
 Symbols and accented characters
 Using the quick buttons
Opening applications
Phone Calendar Applications Messaging
 Web
Button Primary app
Memos
Assigning an application to the Messaging button
 Press Applications
Using Applications View
 A P T E R
 Your phone
 This chapter
 Waking up the screen and turning it off
Turning your Centro smart device on and off
 Opening the Phone application
Turning your phone on and off
 Making calls
Dialing using the onscreen Dial Pad Press Phone
Status icons Dial Pad
Favorites Contacts Main
 Dialing by contact name
Dialing using the keyboard Press Phone
 Text appears here as you enter it
Voice prompts you to say a command Do one of the following
Voice dialing
Press Applications Select Voice Dial
 Dialing from a web page or message
Press Send or Center to make the call
 To select from your most recently dialed
To select from your call history list
 Receiving calls
Slide the Ringer switch to Sound Off
 Setting up voicemail Press Phone
Using voicemail
Voicemail notification
To dismiss the Alert dialog box, select OK
 Enter your voicemail password using the keyboard
What can I do when I’m on a call?
Listening to voicemail messages Press Phone
Press and hold 1 to dial the voicemail system
 A T C a N I D O W H E N I ’ M O N a C a L L ?
 Switching applications during a call
Press Power/End
Ending a call
Press the button on the headset if the headset is attached
 Select Add Contact
To decline adding this number, select Cancel
Making a second call
Select Add Call
 Receiving a second call call waiting
When the Dial another call prompt appears, select Yes
 Making a conference call
Forwarding all calls
Press Menu Select Options, and then select Call Preferences
 Forwarding calls under certain conditions
 How many minutes have I used?
Entering names and phone numbers
Select the Call Log tab Press Menu
 Add a caller ID photo Select
Insert a pause when dialing a
Add a caller ID ringtone Select
Select New Contact from the Record
 After you enter all the information, select Done
Display additional fields for this contact Select Plus
Select the Contacts tab
Assigning a caller ID photo Press Phone
 Assigning a caller ID ringtone
 Customizing Contacts Press Phone
Deleting a contact
Creating a business card for beaming
 Viewing your SIM Phonebook Press Phone
Defining favorite buttons
 Creating a speed-dial favorite button Press Phone
Enter a label for the favorite
 Editing a favorite button Press Phone
 Deleting a favorite button
Using a hands-free device
 Press Applications and select
Connecting to a Bluetooth hands-free device
 Select Setup Devices Select Hands-free Setup
 Using a Bluetooth hands-free device
 Customizing phone settings
Customizing advanced settings for your hands-free device
Press Applications and select Prefs Select Hands-free
 Selecting ringtones
Creating and managing ringtones
You can also record sounds and use them as ringtones
 Adjusting the call volume
Selecting Phone alert tones
You can set various tones for various types of alerts
 Customizing the Main tab in the Phone application
Adjusting ringer volume
 Setting your dialing preferences
 Select the Dial Pad tab Enter #*889 TTY Press Send
Using TTY
 Icons?
What are all those
 O U R P H O N E
 You have a pending PTT invitation and have not yet responded
 A P T E R
 Your email and other messages
 This chapter
 Which email application should I use?
 If you want to…
 Push your email and organizer information from your
 VersaMail application
Charter
How do I get started?
Cablevision
 ESMTP, SSL
 Password field, enter your email account password
 Enter the names of your incoming and outgoing mail servers
Enter the username you use to access your email
 Creating and sending messages
Settings for this account
 Adding attachments to your messages
Enter the subject and message text
Attaching photos and videos
Red paper clip icon in the upper-right corner
 Attaching ringtones
 Attaching other types of files
Receiving and viewing messages
If a large incoming message is Truncated, select More
 See Customizing your email settings
Replying to or forwarding messages
Viewing attachments
 Deleting selected messages from the Inbox
 Customizing your email settings
Switching accounts
Deleting messages by date
Press Menu Select Delete Old on the Message menu
 Select Auto Sync
Press Menu Select Options, and then select Preferences
Select OK, and then select Get Mail
Viewing the Activity Log
 Do either of the following
Setting preferences for getting messages
Selecting alert tones
Check the Alert me of new mail box
 Unread messages Imap accounts
Message Format Sets the format for messages you retrieve
Attaching a signature to a message
 Enter your signature information, and then select OK
Select Signature Check the Attach Signature box
Working with Microsoft Exchange ActiveSync
Pushing email, events, and contacts
 Turning off push
 Xpress Mail
Using Remote Address Lookup
Get manually Mail, Calendar, or Contacts
Remote Lookup
 109
 Before YOU Begin You need the following
 Select Professional Edition, and then press Next
Setting up Xpress Mail on your Centro
Press Register
Creating and sending email in Xpress Mail
 Messaging
 Creating and sending a text message
Press Applications and select Messaging
Select New Select the To field to address the message
 Creating and sending a multimedia message
Supported File Types
Select Add Media
 Remove, View, or Play
 Receiving messages
 Using links in messages
Applications and selecting
Sounds or Voice Memo
 Applications and selecting Pics&Videos
Arranging your messages
Deleting messages
 Message that displays the Chat icon Enter your message
Chatting with Messaging
 Select Send
 Display my name in chat window as
Show timestamps in chats Indicate
Automatically collect MMS
Selecting Messaging alert tones
 What are all those icons?
 Accessing IM
Instant Messaging IM
Instant Messaging
 Sending a Message
Signing on
Receiving a Message
Applications and select Instant Messaging
 Leaving IM
 O U R E M a I L a N D O T H E R M E S S a G E S
 Your Push to Talk application
 This chapter
 How PTT works
What is Push to Talk?
 Sign up for PTT service
What can I do with PTT?
Here are a couple of examples of what you can do with PTT
 Also subscribe to the AT&T Push to Talk service
Setting up PTT
Setting your availability
Log Out You cannot make or receive PTT calls
 Adding a contact
Creating a PTT contact list
 Changing a contact’s name
Select View Contact
Enter a new name for the contact Select OK
 Creating a group
 Responding to invitations
Editing a group
Select Edit Group
 A P T E R
 Leaving a group
Viewing availability
Deleting a group
Select Delete Group
 Receiving availability alerts
 K I N G C a L L S
 Making a PTT call
 Making a PTT call to a dynamic group
Select Dynamic Call
Making a phone call
 Responding to a Call-Me alert
What can I do when I’m on a PTT call?
 Select Convert to cellular call
Converting a PTT call into a phone call
 Making a second PTT call
Using the Call Log
 Sending messages
Sending a voice message
Select Voice Message
 Viewing messages
 Invitations, make calls, and send messages
Customizing your PTT settings
 O U R P U S H T O T a L K a P P L I C a T I O N
 Your connections to the web and wireless devices
 This chapter
 Optimized Mode
Web browser
Viewing a web
 View a page in wide layout format as
 Creating a bookmark
 Viewing bookmarks or saved pages
Saving a
Select the Bookmarks View icon in the web page toolbar
Editing or deleting a bookmark or saved
 Press Applications and select ATT Mall
Shopping at ATT Mall
Exploring AT&T Music
AT&T Music
 Downloading files from a web
Videos MP4, 3G2, ASF, WMV Ringtones
Music
 Streaming files from a web
Play
Copying text from a web
 Returning to recently viewed pages
Customizing your web browser settings
Finding text on a web
Select Find Text on Page from the Page menu
 Select General and set any of the following preferences
 Set memory limit for storing pages
Select Advanced and set any of the following preferences
 On your Centro, press
Applications and select Bluetooth
 Setting up your computer for a Bluetooth DUN connection
Accessing the Internet using a Bluetooth DUN connection
Dial *99***1#
 Connecting with Bluetooth devices
Terminating a Bluetooth DUN Internet session
Click Disconnect
 Select Setup Devices Select Trusted Devices
 Accepting a connection from another Bluetooth device
 Select After you’ve finished using this setting
Bluetooth
Remember to change it back to Hidden
 Predefined passkey. If your device has a
Device list box if you want to form a
 A P T E R
 Your photos, videos, and music
 Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe
 Camera Camcorder
Taking a picture
Press Applications and select Camera
 You can store videos on your Centro or on an expansion card
Recording a video
 Camcorder
 Camera Or Camcorder
Customizing your Camera settings
 Viewing a picture
Pictures & Videos
 Select the album that contains the picture you want to see
Press Applications and select Pics&Videos
Viewing a video
Select the album that contains the video you want to see
 Sending pictures or videos
 Copying a picture or video
 Saving a picture as wallpaper
Organizing pictures and videos
Adding a picture to a contact entry
Rotating a picture
 Pocket Tunes Deluxe
Deleting a picture or video
Viewing pictures and videos on your computer
 Applications and select pTunes
Transferring music files from your computer
 Select Rip Music
Transferring music from a CD to your Centro
 Listening to music on your Centro
Press Applications and select pTunes
Previous song Plays the previous song
 Creating a playlist
Select Save List
Editing a playlist Press Applications and select pTunes
 A P T E R
 O U R P H O T O S , V I D E O S , a N D M U S I C
 Your personal information organizer
 Calendar World Clock Tasks
 Displaying your calendar
Calendar
 Creating an event
 Adding an alarm to an event
Select OK Type of time units Number of time units
Creating an untimed event
 Create an event, and then select it Select Details
Scheduling a repeating event
 Changing or deleting an event
Color-coding your schedule
Select the event you want to edit or delete Select Details
Delete Removes the event from your calendar Select OK
 Select Day and set any of the following options
Customizing display options for your calendar
 Indicate under which category the event is filed
Selecting alarm tones
Select OK Select Month and set any of the following options
Press Menu Select Options, and then select Sound
 To delete a sound, select it and press Backspace
World Clock
 Selecting cities
Press Applications and select World Clock
Adding cities
 Setting task priority, due date, and other details
Setting an alarm
Tasks
Adding a task Press Applications and select Tasks
 Alarm Set an alarm for this task
Category Assign the task to a specific category
Checking off a task
 Options Due Today, Last 7 Days, Next 7 Days, or Past Due
Organizing your tasks
 Customizing Tasks
Deleting a task
 A P T E R
 Your memos and documents
 Documents To Go Professional Memos Voice Memo
 Documents To Go Professional
 Opening a document
Memos
Documents
Select the document you want from the list
 Creating a memo Press Applications and select Memos
Voice Memo
Deleting a memo
Creating a voice memo
 O I C E M E M O
 Your application and info management tools
 This chapter
 Viewing and using the alerts
Using Find
 Calculator
 Length Length conversions for metric and English values
Selecting functions in Advanced Calculator Mode
 Installing bonus software from My Centro on your device
Installing applications
Installing applications from the Internet
My Centro
 Installing other third-party applications from a computer
Installing bonus software from My Palm on your computer
 Removing applications
Windows Select Start Programs Palm Install Tool
Select Change Destination and select the expansion card
Mac
 Mac Mac HD\Applications\Palm\Users\device name
Manually deleting applications
 Viewing application info
Sending information with Bluetooth wireless technology
Press Menu Select Info on the App menu
Version The version numbers
 Press Applications and select Bluetooth Select Bluetooth On
Sending info over a Bluetooth wireless connection
 Select Yes to receive the information or No to refuse it
 Beaming an entry
Beaming information
 To applications that cannot be beamed
Beaming an application
Press Menu Select Beam from the App menu
Receiving beamed information
 Synchronizing information- advanced
Synchronization, you can turn off synchronization for Memos
Changing which applications sync
 MAC only
 Setting up a Bluetooth connection for synchronization
 Select Setup Devices Select HotSync Setup
 Press Applications and select HotSync
Synchronizing over a Bluetooth connection
 Synchronizing over an infrared connection
Applications and select HotSync
Select Local
 Click the HotSync Controls tab, and then select Enabled
Using expansion cards
Remove the battery door Open the expansion slot door
Double-click the HotSync manager icon in the Palm folder
 Close the expansion slot door Replace the battery door
Removing an expansion card
Opening applications on an expansion card
 Accessing items stored on an expansion card
 Highlight the application you want to copy Select Copy
Viewing expansion card information
Select Card Info
 Formatting an expansion card
 A P T E R
 Your personal settings
 This chapter
 Setting system volume levels
System sound settings
Silencing sounds
Press Applications and select Sounds
 Display and appearance settings
Adjusting the brightness
Changing the screen font
 Setting display formats
Small bold font Large font Select OK
Press Applications and select Prefs
 Aligning the screen to correct tapping problems
Press Applications and select Prefs Select Touchscreen
Select a color scheme from the list Select Done
 Arranging applications by category
Applications settings
Press Menu Select Category on the App menu
Displaying applications by category
 Reassigning buttons
Default
 Changing default applications
Press Applications and select Prefs Select Default Apps
Locking your Centro and info
 To turn off Keyguard, do the following
Locking your keyboard Keyguard
 Screen when the phone rings. You must
Incoming calls received Disables
Locking your screen
Select Keyguard Check any of the following boxes
 Locking your Centro
To disable the current Phone Lock settings
 Press Applications and select Security
Select the Password box
Select the Auto Lock Device box
Select OK Do one of the following
 Hiding or masking all private entries
Working with private entries
Viewing all private records
You can reveal all the entries you’ve hidden or masked
 Follow these steps to recover from a lost password
Security Password and Palm Desktop software Windows
Select Lost Password
Viewing private entries in a specific application
 System settings
Setting the date and time
Press Applications and select Prefs Select Date & Time
 Select Power
Optimizing power settings
Select Done
Prefs
 Connecting to a VPN
 TIP For information about third-party VPN
 O U R P E R S O N a L S E T T I N G S
 Common questions
 This chapter
 Programs Palm Safe HotSync
Upgrading
 P G R a D I N G
 Desktop software installation
Resetting your Centro
Performing a soft reset
 Performing a hard reset
Performing a system reset
 Replacing the battery
 E P L a C I N G T H E B a T T E R Y
 Screen appears blank
Screen
 There’s a blinking bell in the upper-left corner
Synchronization
 Can’t find my user folder
What is the backup folder?
Palm Desktop does not respond to a sync attempt
Make sure that the HotSync manager is running
 Windows only Uninstall
 Mac Mac hard drive Applications Palm Users device name
Synchronization starts but stops without finishing
 Palm Desktop software. Click Start
 Have duplicate entries in Microsoft Outlook after I sync
Open Microsoft Outlook and delete the duplicate entries
Select Desktop overwrites handheld, and then click OK
 My appointments show up in the wrong time slot after I sync
If you’re using Palm Desktop software
Click HotSync manager in the taskbar and select Custom
Uncheck the New events use time zones box if it’s checked
 Phone
Signal strength is weak
Select Calendar Click Change
Text of my memos is truncated after I sync
 Other person hears an echo
My Centro won’t connect to the mobile network
Hear my own voice echo
My voice is too quiet on the other end
 My phone seems to turn off by itself
Hands-free devices
 Confirm all the following
 Can’t send or receive multimedia messages
Can’t send or receive text messages
 Can’t tell if data services are available
Web
My Centro won’t connect to the Internet
 It takes a long time for a web page to load
Can’t access a web
 Try opening the web page again to see if it loads faster
My Bluetooth DUN connection isn’t working
An image or map is too small on my screen
Secure site refuses to permit a transaction
 Camera
 Making room on your Centro
 Third-party applications
 Error messages
 M M O N Q U E S T I O N S Error M E S S a G E S
 O M M O N Q U E S T I O N S
 Terms
 Edge Enhanced Data rates for GSM Evolution
Gprs General Packet Radio Service
Favorite
HotSync
 Palm OS by Access
Palm Install Tool
Partnership
Phone
 SIM Subscriber Identity Module card
Call her, press and hold M. Your Centro dials the number
Slide
Streaming
 FCC Notice
Important safety and legal information
 Bluetooth Qualification Program
 Battery safety information
Page
 Specifications
 Specification S
 MobiTV download required Instant messaging IM
Included software Phone including Favorites and Dial Pad
 Specification S
 Tasks list
Index
Customer support for 12 email and. See email Accounts
179
 196
Installing 214-216
Album list 98, 176
285
 Inserting 18
167
273
221
 Brightness duration
Caps Lock mode
Browsing
192
 159
225
200
Charging 19, 20
 278
 Sorting 66, 69
108
238 271
Cookies 151, 159
 Screen 191
Delays 247
226
Albums 179
 Events 81, 194 Files 156, 175
194
Discovery 164, 165
116
 Setting up 92, 93, 94
Errors 267, 273
155
Sending 97, 107, 117
 189
Favorites tab 54 FDN list 246 features 9 feedback 272 files
Storing information on 209
232
 239
249
Freezes
286
 215, 259 SIM cards
Cards 27, 280 troubleshooting
Internet 149, 175, 214, 276 See also web browsing
147
 List view applications 241 listening to
181, 182 uninstalling desktop
Software and 267 upgrading and 27
267
 106, 108
Masks 244
Freeing 160, 216
160
 Deleting 116, 118
To 172, 174
Music files 156, 181
132
 269
Outbox 97, 122, 123 Outlook
265
268
 143
243, 246
248
For 73
 Making 51-55, 59, 61
Deleting 172, 179 PINs 245
Selecting 54, 55
178
 295
181
245
Making 139-141
 201
141, 144 creating 132, 134, 140 deleting
131
208
 Rotating photos
Saving
263
 182
161, 164
237
Email 97, 107, 117
 272
Symbols 40, 42, 66
114
Static 272
 See also messages
Tabs 51, 60
 195
122, 189
180
190 164, 166
 Recording 115
Playing 157, 174
100 Saving 174
237 Viewing 175, 176
 158-160
Accessing 151, 153 152
158
Web links 36, 72, 151
 109