Replacing the battery | Palm PDA CentroTM Smart Device instruction

C O M M O N Q U E S T I O N S

13

removes all your information, and restores your formats, preferences, and other settings to the factory default settings.

TIP Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.

1Remove the battery from your Centro, and then reinsert it.

Don’t know how? See Replacing the battery.

2When the Palm logo appears, press and

hold Power/End until the black status bar at the bottom of the screen

fills and disappears, and then release Power/End .

3When the Erase all data? prompt appears, press Up to confirm the hard reset.

IMPORTANT If a Reformatting in progress message appears, do not touch

your Centro until the process is complete. This may take up to 10 minutes.

4When the language selection screen appears, select the same language you selected for your desktop software.

IMPORTANT Always use the same language for your Centro, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

5(Optional) If you want to confirm that the hard reset was successful, immediately afterward, press

Applications and select HotSync . If your device name appears in the upper-right corner, the hard reset was not successful.

Replacing the battery

Your Centro comes with a replaceable battery. Be sure to use a replacement

C H A P T E R

R E P L A C I N G T H E B A T T E R Y 261

Image 261

Palm PDA CentroTM Smart Device manual Replacing the battery

Contents

User Guide Intellectual property notices Contents Your email and other messages Memos Voice Memo Your memos and documents Documents To Go Professional Vi C O N T E N T S Welcome This chapter What’s in the box? You should have received all the following items in the boxHardware Rechargeable battery AC charger USB sync cable What do I need to get started?Documentation and software While using your Centro Where to learn moreFor a quick introduction Select My Centro If you need more information Start using your Centro right away Setting up This chapter Centro Overview Indicator light phoneFront view Stylus Sync connector Lanyard loop Power connector MicrophoneBack view Inserting the SIM card and battery Ringer switchTop view N S E R T I N G T H E S I M C a R D a N D B a T T E R Y Charging the battery H a R G I N G T H E B a T T E R Y Maximizing battery life Turn down the screen brightness see Adjusting the brightness Making your first call Press PhonePress Left to select the Dial Pad tab Status icons Adjusting call volume After you finish the call, press Power/ End to end the callVolume Side button What’s my phone number? Setting up your computer for synchronization Upgrading from another PalmOS by Access deviceSystem requirements Select Info on the App menu User folderIncluded with your device. Older versions May not work correctly A P T E R Installing the desktop synchronization software Palm Desktop software or Microsoft Outlook Connecting your Centro to your computer Sync button Sync cable Synchronizing information-the basics Computer type Desktop software What syncs and where Windows XP and earlier Program Files Where’s my info stored?Palm HotSyncUsername Windows Vista Username Documents Moving around on your Palm Centro smart device This chapter Moving around the screen 5-way includes the following buttonsCenter Left Right Highlighting and selecting items Way to move the highlight from one item to anotherLearn to recognize the highlight. It can take two forms Accessing command buttons Highlighting textSelecting menu items Selecting options in a pick list Way Use the 5-wayTo highlight Backlight Backspace Option Return Shift/Find Menu Space Alt Using the keyboard Entering numbers, punctuation, and symbols Entering other symbols and accented characters Press AltPress Up , Down , Right , or Left Symbols and accented characters Using the quick buttons Opening applicationsPhone Calendar Applications Messaging Web Button Primary appMemos Assigning an application to the Messaging button Press Applications Using Applications View A P T E R Your phone This chapter Waking up the screen and turning it off Turning your Centro smart device on and off Opening the Phone application Turning your phone on and off Making calls Dialing using the onscreen Dial Pad Press PhoneStatus icons Dial Pad Favorites Contacts Main Dialing by contact name Dialing using the keyboard Press Phone Text appears here as you enter it Voice prompts you to say a command Do one of the followingVoice dialing Press Applications Select Voice Dial Dialing from a web page or message Press Send or Center to make the call To select from your most recently dialed To select from your call history list Receiving calls Slide the Ringer switch to Sound Off Setting up voicemail Press Phone Using voicemailVoicemail notification To dismiss the Alert dialog box, select OK Enter your voicemail password using the keyboard What can I do when I’m on a call?Listening to voicemail messages Press Phone Press and hold 1 to dial the voicemail system A T C a N I D O W H E N I ’ M O N a C a L L ? Switching applications during a call Press Power/EndEnding a call Press the button on the headset if the headset is attached Select Add Contact To decline adding this number, select CancelMaking a second call Select Add Call Receiving a second call call waiting When the Dial another call prompt appears, select Yes Making a conference call Forwarding all callsPress Menu Select Options, and then select Call Preferences Forwarding calls under certain conditions How many minutes have I used? Entering names and phone numbersSelect the Call Log tab Press Menu Add a caller ID photo Select Insert a pause when dialing aAdd a caller ID ringtone Select Select New Contact from the Record After you enter all the information, select Done Display additional fields for this contact Select PlusSelect the Contacts tab Assigning a caller ID photo Press Phone Assigning a caller ID ringtone Customizing Contacts Press Phone Deleting a contactCreating a business card for beaming Viewing your SIM Phonebook Press Phone Defining favorite buttons Creating a speed-dial favorite button Press Phone Enter a label for the favorite Editing a favorite button Press Phone Deleting a favorite button Using a hands-free device Press Applications and select Connecting to a Bluetooth hands-free device Select Setup Devices Select Hands-free Setup Using a Bluetooth hands-free device Customizing phone settings Customizing advanced settings for your hands-free devicePress Applications and select Prefs Select Hands-free Selecting ringtones Creating and managing ringtonesYou can also record sounds and use them as ringtones Adjusting the call volume Selecting Phone alert tonesYou can set various tones for various types of alerts Customizing the Main tab in the Phone application Adjusting ringer volume Setting your dialing preferences Select the Dial Pad tab Enter #*889 TTY Press Send Using TTY Icons? What are all those O U R P H O N E You have a pending PTT invitation and have not yet responded A P T E R Your email and other messages This chapter Which email application should I use? If you want to… Push your email and organizer information from your VersaMail application CharterHow do I get started? Cablevision ESMTP, SSL Password field, enter your email account password Enter the names of your incoming and outgoing mail servers Enter the username you use to access your email Creating and sending messages Settings for this account Adding attachments to your messages Enter the subject and message textAttaching photos and videos Red paper clip icon in the upper-right corner Attaching ringtones Attaching other types of files Receiving and viewing messagesIf a large incoming message is Truncated, select More See Customizing your email settings Replying to or forwarding messagesViewing attachments Deleting selected messages from the Inbox Customizing your email settings Switching accountsDeleting messages by date Press Menu Select Delete Old on the Message menu Select Auto Sync Press Menu Select Options, and then select PreferencesSelect OK, and then select Get Mail Viewing the Activity Log Do either of the following Setting preferences for getting messagesSelecting alert tones Check the Alert me of new mail box Unread messages Imap accounts Message Format Sets the format for messages you retrieveAttaching a signature to a message Enter your signature information, and then select OK Select Signature Check the Attach Signature boxWorking with Microsoft Exchange ActiveSync Pushing email, events, and contacts Turning off push Xpress Mail Using Remote Address LookupGet manually Mail, Calendar, or Contacts Remote Lookup 109 Before YOU Begin You need the following Select Professional Edition, and then press Next Setting up Xpress Mail on your CentroPress Register Creating and sending email in Xpress Mail Messaging Creating and sending a text message Press Applications and select MessagingSelect New Select the To field to address the message Creating and sending a multimedia message Supported File TypesSelect Add Media Remove, View, or Play Receiving messages Using links in messages Applications and selectingSounds or Voice Memo Applications and selecting Pics&Videos Arranging your messagesDeleting messages Message that displays the Chat icon Enter your message Chatting with Messaging Select Send Display my name in chat window as Show timestamps in chats IndicateAutomatically collect MMS Selecting Messaging alert tones What are all those icons? Accessing IM Instant Messaging IMInstant Messaging Sending a Message Signing onReceiving a Message Applications and select Instant Messaging Leaving IM O U R E M a I L a N D O T H E R M E S S a G E S Your Push to Talk application This chapter How PTT works What is Push to Talk? Sign up for PTT service What can I do with PTT?Here are a couple of examples of what you can do with PTT Also subscribe to the AT&T Push to Talk service Setting up PTTSetting your availability Log Out You cannot make or receive PTT calls Adding a contact Creating a PTT contact list Changing a contact’s name Select View ContactEnter a new name for the contact Select OK Creating a group Responding to invitations Editing a groupSelect Edit Group A P T E R Leaving a group Viewing availabilityDeleting a group Select Delete Group Receiving availability alerts K I N G C a L L S Making a PTT call Making a PTT call to a dynamic group Select Dynamic CallMaking a phone call Responding to a Call-Me alert What can I do when I’m on a PTT call? Select Convert to cellular call Converting a PTT call into a phone call Making a second PTT call Using the Call Log Sending messages Sending a voice messageSelect Voice Message Viewing messages Invitations, make calls, and send messages Customizing your PTT settings O U R P U S H T O T a L K a P P L I C a T I O N Your connections to the web and wireless devices This chapter Optimized Mode Web browserViewing a web View a page in wide layout format as Creating a bookmark Viewing bookmarks or saved pages Saving aSelect the Bookmarks View icon in the web page toolbar Editing or deleting a bookmark or saved Press Applications and select ATT Mall Shopping at ATT MallExploring AT&T Music AT&T Music Downloading files from a web Videos MP4, 3G2, ASF, WMV RingtonesMusic Streaming files from a web PlayCopying text from a web Returning to recently viewed pages Customizing your web browser settingsFinding text on a web Select Find Text on Page from the Page menu Select General and set any of the following preferences Set memory limit for storing pages Select Advanced and set any of the following preferences On your Centro, press Applications and select Bluetooth Setting up your computer for a Bluetooth DUN connection Accessing the Internet using a Bluetooth DUN connectionDial *99***1# Connecting with Bluetooth devices Terminating a Bluetooth DUN Internet sessionClick Disconnect Select Setup Devices Select Trusted Devices Accepting a connection from another Bluetooth device Select After you’ve finished using this setting BluetoothRemember to change it back to Hidden Predefined passkey. If your device has a Device list box if you want to form a A P T E R Your photos, videos, and music Camera and Camcorder Pictures & Videos Pocket Tunes Deluxe Camera Camcorder Taking a picturePress Applications and select Camera You can store videos on your Centro or on an expansion card Recording a video Camcorder Camera Or Camcorder Customizing your Camera settings Viewing a picture Pictures & Videos Select the album that contains the picture you want to see Press Applications and select Pics&VideosViewing a video Select the album that contains the video you want to see Sending pictures or videos Copying a picture or video Saving a picture as wallpaper Organizing pictures and videosAdding a picture to a contact entry Rotating a picture Pocket Tunes Deluxe Deleting a picture or videoViewing pictures and videos on your computer Applications and select pTunes Transferring music files from your computer Select Rip Music Transferring music from a CD to your Centro Listening to music on your Centro Press Applications and select pTunesPrevious song Plays the previous song Creating a playlist Select Save ListEditing a playlist Press Applications and select pTunes A P T E R O U R P H O T O S , V I D E O S , a N D M U S I C Your personal information organizer Calendar World Clock Tasks Displaying your calendar Calendar Creating an event Adding an alarm to an event Select OK Type of time units Number of time unitsCreating an untimed event Create an event, and then select it Select Details Scheduling a repeating event Changing or deleting an event Color-coding your scheduleSelect the event you want to edit or delete Select Details Delete Removes the event from your calendar Select OK Select Day and set any of the following options Customizing display options for your calendar Indicate under which category the event is filed Selecting alarm tonesSelect OK Select Month and set any of the following options Press Menu Select Options, and then select Sound To delete a sound, select it and press Backspace World Clock Selecting cities Press Applications and select World ClockAdding cities Setting task priority, due date, and other details Setting an alarmTasks Adding a task Press Applications and select Tasks Alarm Set an alarm for this task Category Assign the task to a specific categoryChecking off a task Options Due Today, Last 7 Days, Next 7 Days, or Past Due Organizing your tasks Customizing Tasks Deleting a task A P T E R Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Opening a document MemosDocuments Select the document you want from the list Creating a memo Press Applications and select Memos Voice MemoDeleting a memo Creating a voice memo O I C E M E M O Your application and info management tools This chapter Viewing and using the alerts Using Find Calculator Length Length conversions for metric and English values Selecting functions in Advanced Calculator Mode Installing bonus software from My Centro on your device Installing applicationsInstalling applications from the Internet My Centro Installing other third-party applications from a computer Installing bonus software from My Palm on your computer Removing applications Windows Select Start Programs Palm Install ToolSelect Change Destination and select the expansion card Mac Mac Mac HD\Applications\Palm\Users\device name Manually deleting applications Viewing application info Sending information with Bluetooth wireless technologyPress Menu Select Info on the App menu Version The version numbers Press Applications and select Bluetooth Select Bluetooth On Sending info over a Bluetooth wireless connection Select Yes to receive the information or No to refuse it Beaming an entry Beaming information To applications that cannot be beamed Beaming an applicationPress Menu Select Beam from the App menu Receiving beamed information Synchronizing information- advanced Synchronization, you can turn off synchronization for MemosChanging which applications sync MAC only Setting up a Bluetooth connection for synchronization Select Setup Devices Select HotSync Setup Press Applications and select HotSync Synchronizing over a Bluetooth connection Synchronizing over an infrared connection Applications and select HotSyncSelect Local Click the HotSync Controls tab, and then select Enabled Using expansion cardsRemove the battery door Open the expansion slot door Double-click the HotSync manager icon in the Palm folder Close the expansion slot door Replace the battery door Removing an expansion cardOpening applications on an expansion card Accessing items stored on an expansion card Highlight the application you want to copy Select Copy Viewing expansion card informationSelect Card Info Formatting an expansion card A P T E R Your personal settings This chapter Setting system volume levels System sound settingsSilencing sounds Press Applications and select Sounds Display and appearance settings Adjusting the brightnessChanging the screen font Setting display formats Small bold font Large font Select OKPress Applications and select Prefs Aligning the screen to correct tapping problems Press Applications and select Prefs Select TouchscreenSelect a color scheme from the list Select Done Arranging applications by category Applications settingsPress Menu Select Category on the App menu Displaying applications by category Reassigning buttons Default Changing default applications Press Applications and select Prefs Select Default AppsLocking your Centro and info To turn off Keyguard, do the following Locking your keyboard Keyguard Screen when the phone rings. You must Incoming calls received DisablesLocking your screen Select Keyguard Check any of the following boxes Locking your Centro To disable the current Phone Lock settings Press Applications and select Security Select the Password boxSelect the Auto Lock Device box Select OK Do one of the following Hiding or masking all private entries Working with private entriesViewing all private records You can reveal all the entries you’ve hidden or masked Follow these steps to recover from a lost password Security Password and Palm Desktop software WindowsSelect Lost Password Viewing private entries in a specific application System settings Setting the date and timePress Applications and select Prefs Select Date & Time Select Power Optimizing power settingsSelect Done Prefs Connecting to a VPN TIP For information about third-party VPN O U R P E R S O N a L S E T T I N G S Common questions This chapter Programs Palm Safe HotSync Upgrading P G R a D I N G Desktop software installation Resetting your CentroPerforming a soft reset Performing a hard reset Performing a system reset Replacing the battery E P L a C I N G T H E B a T T E R Y Screen appears blank Screen There’s a blinking bell in the upper-left corner Synchronization Can’t find my user folder What is the backup folder?Palm Desktop does not respond to a sync attempt Make sure that the HotSync manager is running Windows only Uninstall Mac Mac hard drive Applications Palm Users device name Synchronization starts but stops without finishing Palm Desktop software. Click Start Have duplicate entries in Microsoft Outlook after I sync Open Microsoft Outlook and delete the duplicate entriesSelect Desktop overwrites handheld, and then click OK My appointments show up in the wrong time slot after I sync If you’re using Palm Desktop softwareClick HotSync manager in the taskbar and select Custom Uncheck the New events use time zones box if it’s checked Phone Signal strength is weakSelect Calendar Click Change Text of my memos is truncated after I sync Other person hears an echo My Centro won’t connect to the mobile networkHear my own voice echo My voice is too quiet on the other end My phone seems to turn off by itself Hands-free devices Confirm all the following Can’t send or receive multimedia messages Can’t send or receive text messages Can’t tell if data services are available WebMy Centro won’t connect to the Internet It takes a long time for a web page to load Can’t access a web Try opening the web page again to see if it loads faster My Bluetooth DUN connection isn’t workingAn image or map is too small on my screen Secure site refuses to permit a transaction Camera Making room on your Centro Third-party applications Error messages M M O N Q U E S T I O N S Error M E S S a G E S O M M O N Q U E S T I O N S Terms Edge Enhanced Data rates for GSM Evolution Gprs General Packet Radio ServiceFavorite HotSync Palm OS by Access Palm Install ToolPartnership Phone SIM Subscriber Identity Module card Call her, press and hold M. Your Centro dials the numberSlide Streaming FCC Notice Important safety and legal information Bluetooth Qualification Program Battery safety information Page Specifications Specification S MobiTV download required Instant messaging IM Included software Phone including Favorites and Dial Pad Specification S Tasks list IndexCustomer support for 12 email and. See email Accounts 179 196 Installing 214-216Album list 98, 176 285 Inserting 18 167273 221 Brightness duration Caps Lock modeBrowsing 192 159 225200 Charging 19, 20 278 Sorting 66, 69 108238 271 Cookies 151, 159 Screen 191 Delays 247226 Albums 179 Events 81, 194 Files 156, 175 194Discovery 164, 165 116 Setting up 92, 93, 94 Errors 267, 273155 Sending 97, 107, 117 189 Favorites tab 54 FDN list 246 features 9 feedback 272 filesStoring information on 209 232 239 249Freezes 286 215, 259 SIM cards Cards 27, 280 troubleshootingInternet 149, 175, 214, 276 See also web browsing 147 List view applications 241 listening to 181, 182 uninstalling desktopSoftware and 267 upgrading and 27 267 106, 108 Masks 244Freeing 160, 216 160 Deleting 116, 118 To 172, 174Music files 156, 181 132 269 Outbox 97, 122, 123 Outlook265 268 143 243, 246248 For 73 Making 51-55, 59, 61 Deleting 172, 179 PINs 245Selecting 54, 55 178 295 181245 Making 139-141 201 141, 144 creating 132, 134, 140 deleting131 208 Rotating photos Saving263 182 161, 164237 Email 97, 107, 117 272 Symbols 40, 42, 66114 Static 272 See also messages Tabs 51, 60 195 122, 189180 190 164, 166 Recording 115 Playing 157, 174100 Saving 174 237 Viewing 175, 176 158-160 Accessing 151, 153 152158 Web links 36, 72, 151 109