Cannot receive voice, Messages, Location | Panasonic KX-FL501C

Operations

Using an answering machine

Problem	Cause & solution

I cannot receive documents	Your greeting message on the answering machine is too
	●
automatically.	long. Shorten the message (up to 10 seconds).
	The answering machine rings too many times. Set to 1 or 2
	●
	rings.

I cannot receive voice	Check if the answering machine is turned on and
	●
messages.	connected to the fax machine properly (p. 44).
	Set the number of rings on the answering machine to 1
	●
	or 2.

I cannot retrieve recorded voice	You did not program your remote access code in your fax
	●
messages on the answering	machine correctly. Program the same code that is
machine from a remote	programmed on the answering machine to the fax machine
location.	with feature #12 (p. 54).

I pressed the remote access	The code may include “#” which is used for certain features
	●
code to access the answering	provided by telephone companies. Change the code on the
machine remotely, but the line	answering machine to another number which does not
was disconnected.	include “#”. Also change the code of the fax machine with
	feature #12 (p. 54).

Callers complain that they	Your answering machine has run out of recording tape.
	●
cannot send a document.	Rewind the tape to record messages.
	You set the answering machine to only give a greeting
	●
	message.

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Panasonic KX-FL501C manual Cannot receive voice, Cannot retrieve recorded voice, Messages on the answering, Location

Contents

Operating Instructions PFQX1493ZA BM1100MN0 You can select English or French for the language For your future reference Safety instructions Important safety instructions Toner cartridge Laser radiationFuser unit Drum unit Installation Other Information Table of Contents Copy Accessory information AccessoriesIncluded accessories Model No Usage Specifications Help Help ButtonHelp function Speed Director Document guides Handset Finding the ControlsOverview Speaker Paper tray Left side of the unit Location Setup Toner cartridge and drum unitGreen drum surface Toner save feature Document stacker Paper tray, document stacker and paper stackerPaper tray Paper stacker Recording paper Adding paper Connections Menu Setting the date and timeDate and time, your logo and facsimile telephone number Speed Director SET Stop Setting your logo FlashHandset Mute To select characters using Speed Director To select characters with the dial keypadDisplay order of characters Your FAX no Setting your facsimile telephone numberSystem SET To correct a mistake To delete a number Ringer volume VolumesAdjusting volumes Handset receiver volume Directory Program Automatic DialingStoring names and telephone numbers in ONE-TOUCH Dial Flash Lower SET NAME= Storing names and telephone numbers in Speed DirectorSpeed Director until Flash Stop SET EDIT= DELETE=# Editing and erasing a stored name and numberEditing a stored name and number Directory Program SET Erasing a stored station and item Delete OK? YESSET/NOSTOPDeleted Using Speed Director Making a voice call using ONE-TOUCH Dial and Speed DirectorUsing ONE-TOUCH Dial Monitor NAME/TEL no Call Display service from your phone company Call DisplayHow Caller information is displayed Viewing and calling back using caller information MonitorCall Display Search Confirming caller information using the Caller’s list Printing and erasing the Caller’s listCall Display Print Stop SET Speed Director until the name For Speed Director Rotate Speed DirectorSpeed Director SET Call Display Search Lower Receiving a request for voice contact Voice ContactInitiating voice contact Press Monitor Sending a fax manually ResolutionSending Faxes FAX Start Using Speed Director Sending a fax using ONE-TOUCH DialUsing ONE-TOUCH Dial Fax auto redial Maximum size Document weightDocuments you can send Effective scanning area Journal report Reports for confirmationSending report Sample of a sending report Manual Broad Broadcast transmissionProgramming the stations Manual Broad Broadcast ONE-TOUCH ADD= DELETE=# Adding a new stationBROADCAST1 Directory Program SET Speed Director Erasing a stored station Directory Program SET Speed Director StopDelete OK? YESSET/NOSTOP Deleted Sending the same document to pre-programmed parties Stop FAX Start Resolution SET Speed DirectorTo cancel the broadcast setting Manual Broad Broadcast Setting the unit to receive faxes Receiving Faxes TEL/FAX mode With a PCRemote Fax activation Receiving a fax manually TEL mode Answering all calls manuallyActivating TEL mode Stop FAX Start FAX only mode All calls are received as faxes Activating FAX only modeAfter 3 Rings Using the unit with an answering machine Setting up the fax machine and an answering machine Receiving voice calls How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving fax calls Call is received TEL/FAX delayed ring countTo set TEL/FAX mode Voice call When an extension telephone is connected Twice TEL/FAX delayed ring count Voice call See below Using with an answering machine and computer Extension telephone Speed Director SET Monitor Pager call when the unit receives a faxWhen your pager receives a pager call REDIAL/PAUSE Pause Making a copy To select the resolution according to the type of documentCopying Convenient way to make a copy To reduce or enlarge a document To collate multiple copiesCOLLATE=ON Features Summary ProgrammingGeneral programming method Basic features ErrorProgramming table Tone How to set menu optionsOFF Letter #23 Advanced features#22 #25 #31 #26#30 #37 Normal English #68 Press SET#49 #70 #78 FAX only#77 #79 Error Messages Communication message Error Cause & solution CodeReports Display message Cause & solution Display OUT of Paper Transmit ErrorNo FAX Reply Paper Jammed Operations Other party complains that Problem Cause & solution Cannot send documentsProblem Cause & solution Cannot receive documents Letters on their received Receive mode Problem Cause & solution Printing quality is poorProblem Cause & solution Cannot select the desired Problem Cause & solution Unit does not make a copy Cannot receive voice Pressed the remote accessCode to access the answering Messages If a power failure occurs Sample of a power down report Toner LOW Toner Empty ReplacementReplacing the toner cartridge and the drum unit Fuser unit gets hot Pull up the right edge of the used toner Recording paper jam Replacement / JamsWhen the recording paper has jammed in the unit Waste disposal method When the recording paper was not fed into the unit properly Jams Document jams sending No feeding or multiple feeding occurs while sendingFuser unit gets hot Do not touch it Cleaning Cleaning the inside of the unit Remove the drum and toner unit by Printed Reports Reference lists and reports Warranty If YOU Ship the Product to a Servicentre Safety Precautions Important InformationImportant information Specifications Technical data about this product Toner life for Toner lifeDrum life KX-FA76A Index Index Speed Director Panasonic Canada Inc