Operations

When a function does not work, check here before requesting help!

General

Problem

Cause & solution

 

 

 

I cannot make and receive

The power cord or telephone line cord is not connected.

 

 

calls.

Check the connections (p. 16).

 

 

If you used a splitter to connect the unit, remove the

 

 

 

splitter and connect the unit to the wall jack directly. If the

 

unit operates properly, check the splitter.

 

 

I cannot make calls.

The dialing mode setting is wrong. Change the setting of

 

 

 

feature #13 (p. 54).

 

 

 

The unit does not work.

Disconnect the unit from the telephone line and connect

 

 

 

the line to a known working telephone. If the working

 

telephone operates properly, contact our service personnel

 

to have the unit repaired. If the working telephone does not

 

operate properly, contact your telephone company.

 

 

The unit does not ring.

The ringer volume is set to off. Adjust it (p. 21).

 

 

The other party complains

 

they only hear a fax tone and

FAX ONLY mode is set. Tell the other party the number is

only used for faxes.

 

cannot talk.

Change to TEL mode (p. 42) or TEL/FAX mode (p. 46).

 

 

 

The REDIAL/PAUSE button

 

does not function properly.

If this button is pressed during dialing, a pause will be

inserted. If pressed immediately after a dial tone is

 

obtained, the last number dialed will be redialed.

 

 

 

The receive mode does not

 

function properly.

A Distinctive Ring pattern of feature #31 is set (p. 56).

 

 

TEL/FAX mode is set (p. 46, 47).

 

During programming, I cannot

 

enter the code or ID number.

All or part of the numbers are the same. Change the code

or ID number of features #12 (p. 54), #41 (p. 57) and #49

 

(p. 58).

 

 

 

 

The unit beeps.

STOP to stop the

 

Recording paper has run out. Press

 

beeps and install paper.

 

 

 

 

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Image 63
Panasonic KX-FL501C manual Operations