Panasonic PT-RW330U, PT-RZ370U Troubleshooting, Page, appear, device, jumbled, Problems, correctly, not respond, does not appear, Video from HDMI, No image appears, The image is fuzzy

Chapter 5  Maintenance — Troubleshooting

Troubleshooting

Review the following points. For details, refer to the corresponding pages.

Problems	Points to be checked	Page
	ff Is the power plug firmly inserted into the outlet?	―
	ff Is the <MAIN POWER> switch turned <OFF>?	34
Power does not turn on.	ff Is the wall outlet supplying electricity?	―
	ff Have the circuit breakers tripped?	―
	ff Is the temperature indicator <TEMP> or the light source indicator <LIGHT> lit or	109
	flashing?
	ff Are connections to external devices correctly performed?	27
	ff Is the input selection setting correct?	38, 74
No image appears.	ff Is the [BRIGHTNESS] adjustment setting at a minimum?	47
	ff Is the external device that is connected to the projector working properly?	―
	ff Is the AV mute function in use?	37
	ff Is the lens focus set correctly?	35
The image is fuzzy.	ff Is the projection distance appropriate?	25
	ff Is the lens dirty?	16
	ff Is the projector installed perpendicular to the screen?	―
	ff Is the [COLOR] or [TINT] adjusted correctly?	47
The color is pale or grayish.	ff Is the external device connected to the projector adjusted correctly?	27
	ff Is the RGB cable damaged?	―
	ff Are the batteries depleted?	―
	ff Is the polarity of the batteries set correctly?	22
	ff Are there any obstructions between the remote control and the remote control signal	19
	receiver of the projector?
The remote control does
	ff Is the remote control being used beyond its effective operation range?	19
not respond.
	ff Are other forms of light, such as fluorescent light, affecting the projection?	19
	ff Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to	87
	[DISABLE]?
	ff Is the ID number setting operation correct?	22
The buttons on the control	ff Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]?	87
panel do not operate.
The image does not display	ff Is the [SYSTEM SELECTOR] selection set correctly?	50
	ff Is there a problem with the video tape or other image sources?	―
correctly.	ff Is a signal which is not compatible with the projector being input?	121
	ff Is the cable too long? (Use D-Sub cables that are 10 m (32'10") or shorter.)	―
Image from a computer	ff Is the external video output of the laptop computer set correctly? (Ex.: The external
	output settings may be switched by pressing the “Fn” + “F3” or “Fn” + “F10” keys
does not appear.		―
	simultaneously. Since the method varies depending on the computer type, refer to
	the user manual provided with your computer.)
	ff Is the [DVI-I IN] setting set to [EDID3]/[EDID2]?	62
Image from a computer’s	ff The graphics accelerator driver of the computer may need to be updated to the	―
DVI-I output does not	latest version.
appear.	ff The computer may need to be restarted after performing [DVI-I IN] settings.	62
	ff Is the [DIGITAL/ANALOG] setting in [DVI-I IN] correct?	62
Video from HDMI	ff Is the HDMI cable connected securely?	27
compatible device does	ff Turn the power of the projector and the external device on and off.	―
not appear or it appears
	ff Is a signal which is not compatible with the projector being input?	121
jumbled.
No audio is coming from	ff Set audio of the external device to linear PCM.	―
	ff Check [AUDIO IN SELECT] in [AUDIO SETTING].	78
the HDMI compatible
	ff When there is no audio through the HDMI cable connection, use the <AUDIO IN>
device		78
	terminal.
There is no DIGITAL LINK	ff Are the connections between the twisted-pair-cable transmitter and the projector or	―
input audio or video.	an external device correctly done?
	ff Is [DIGITAL LINK MODE] set to [AUTO] or [DIGITAL LINK]? Is it set to [ETHERNET]?	88

112 - ENGLISH