Troubleshooting

Information Codes

When something unusual occurs, the display may show one ofthe InformationCodes below. These will help

you to identify and correct the problem.

Meaning Action Page
m.mm,m IIIIIIII I IIIIIIIIIIIH
Recording paper jam. Remove jammed paper. 158
No recording paper. Load the paper, t 8
Recording Paper Cassette is not installed properly.
I Incorrect paper size loaded in the Paper Cassette.
Info.
Code
001/002
010
011
017
030 Document misfeeding,
031 Document paper is too long or jammed.
Document length exceeds 2 meters,
041 Out of toner.
045 Toner Cartridge is not installed.
060 Printer Cover is opened,
061 ADF Doer (Document Return Guide) is open.
063

O64

4O3

404/405

Install the Recording Paper Cassette, --
Load the Paper Cassette with proper paper 18
size (A4, LRT or LGL).

1. Reloadthedocument properly.

2. Removedocumentjam.

3. AdjustADF.

1. Reloadthedocument propedy.

2. Remove documentjam.

Replace the Toner Cartridge.
_nstall the Toner Cartridge.
Ctose the Printer Cover,
Close the ADF Door.
Jam Access Cover 1 (Optional 2rid Feeder Unit) is CtosetheJam Access Cover1.
open.
Jam Access Cover 1 (Optional 3rd Feeder Un_)is
open.
400 During initial handshake, receiving station did not
respond or communication error occurred.
401 Remote station required a Receiving Password to
receive the document.
Remote station does not have Confidential Mailbox,
402 During initial handshake, communication error
occurred.
No polling capability at the remote side.
During initial handshake, communication
occurred.
Close the Jam Access Cover 1.
1. Check with other party.
2, Reload the document and send again.
Check the remote station.
Reload the document and send again.
Ask remote side to set "POLLED=ON".
error Reload the document and send again.

40

159

162

40
159
16
16
8
155