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Paradyne Hotwire 7984 manual Messages and Troubleshooting, Overview

Models: Hotwire 7984

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Messages and Troubleshooting

Overview

There are many resources available to assess the status of the device and contribute to problem resolutions. Refer to the following sections:

HConfiguring SNMP Traps

HDevice Messages

HTroubleshooting

7984-A2-GB20-10

February 1999

6-1

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Paradyne Hotwire 7984 Messages and Troubleshooting, H Configuring SNMP Traps H Device Messages H Troubleshooting, Overview

Contents

Document No. 7984-A2-GB20-10 HOTWIRE M/HDSL STANDALONE TERMINATION UNITWITH DSX-1 INTERFACE USERS GUIDETrademarks Warranty, Sales, and Service InformationCopyright E 1999 Paradyne Corporation All rights reserved Printed in U.S.AImportant Safety Instructions To Users of Digital Apparatus in Canada EMI WarningsAbout This Guide Contents1 About the Hotwire 7984 Standalone Termination Unit 2 Using the Asynchronous Terminal InterfaceMonitoring the Unit Initial Startup and ConfigurationContents 8 IP Addressing 5 Testing6 Messages and Troubleshooting 7 SecurityC Cables and Pin Assignments A Configuration Option TablesD Technical Specifications Glossary Index B Standards Compliance for SNMP TrapsInitial Startup and Configuration. Provides procedures for 7984 Termination Units features and capabilitiesUsing the Asynchronous Terminal Interface. Provides instructions for accessing the user interface and navigatingTechnical Specifications. Contains physical and regulatory Configuration Option Tables. Contains all configurationoptions, default settings, and possible settings Cables and Pin Assignments. Contains connector andHotwire 7984 Termination Unit Features About the Hotwire Standalone Termination UnitM/HDSL Overview H Local Management standalone unit. Provides local management using a Figure 1-1. Sample M/HDSL Configurations Network ConfigurationRear Panel Interface Connections Front Panel LED Status IndicatorsFigure 1-2. Hotwire 7984 Standalone Termination Unit Front Panel Figure 1-3. Hotwire 7984 Standalone Termination Unit Rear PanelSNMP Trap Support Figure 1-4. HDSL SNMP ConfigurationSNMP Management Capabilities Management Information Base MIB SupportFebruary About the Hotwire 7984 Standalone Termination UnitUser Interface Access Using the Asynchronous Terminal InterfaceCommunication Port Settings Initiating an ATI Session Select Using the Asynchronous Terminal Interface Screen Work Areas Main Menu → Configuration → Load Configuration From → NetworkInterface Options Press ProcedureNavigating the Screens Keyboard KeysSelect Screen Function KeysFor the screen function And press Enter toExample Switching Between Screen Work AreasProcedure Procedure Ending an ATI SessionUsing the Asynchronous Terminal Interface 2-10February Overview Initial Startup and ConfigurationProcedure Connecting Power to the UnitConnecting the Unit to an Optional External +24 Vdc Power Source +24 Vdc Power Supply PinoutsProcedure Connecting to the NetworkConnecting to a System Terminal ProcedureMain Menu → Control → Change Entering Identity InformationProcedure Configuration Option Area Choosing a Configuration ModeConfiguring the Unit Using the Configuration Menus H Referring to Appendix A, Configuration Option TablesHANDLING PRECAUTIONS FOR STATIC-SENSITIVE DEVICES Configuring the Unit Using the Internal SwitchesProcedure Switchpack S1 & S2 Switchpack Locations98-16073a Allows you to Switchpack DefinitionsTable 3-1. Switchpack S1 Definitions Switch #3-10 Table 3-2. Switchpack S2 DefinitionsTable 3-3. DSL Line Rate, Switches 3±5 on Switchpack S2 Switch PositionIf you select Accessing and Displaying Configuration OptionsMain Menu → Configuration Load Configuration From 3-11To Access the Configuration Edit/DisplayMain Menu → Configuration → Current Configuration Main Menu → Configuration → Default FactoryProcedure Configuration LoaderMain Menu → Configuration → Configuration Loader 3-13Completed successfully 3-14If you select Saving Configuration Options3-15 ProcedureProcedure Download Code3-16 Main Menu → Control → Download CodeWhat to Monitor Monitoring the UnitMain Menu → Status → System and Test Status Viewing System and Test StatusWhat Message Indicates Health and StatusTable 4-1. Health and Status Messages 1 of MessageWhat To Do Table 4-1. Health and Status Messages 2 ofMessage What Message IndicatesMessage Self-Test ResultsTable 4-2. Self-Test Results Messages Call your serviceMeaning Test StatusTable 4-3. Test Status Messages Test Status MessageMain Menu → Status → Performance → Network Error Statistics Viewing Network Error StatisticsH SES Severely Errored Seconds Seconds during which more than Main Menu → Status → Performance → Network Performance Statistics Viewing Network Performance StatisticsThis Field ContainsContains This Field4-10 Viewing DSX-1 Performance StatisticsMain Menu → Status → Performance → DSX-1 Performance Statistics This Field 4-11Contains 4-12 Viewing 7984 Standalone Termination Unit LEDsMain Menu → Status → Display LEDs LED is 7984 Standalone Termination Unit LEDs4-13 TypeMonitoring the Unit 4-14February Select TestingAccessing the Test Menu Main Menu →Main Menu → Test → Network & DSX Tests Running Network TestsProcedure Line LoopbackProcedure Repeater LoopbackT1 to T1 Repeater Loopback T1 to V.35 Repeater LoopbackProcedure DTE LoopbackProcedure Send Remote Line LoopbackProcedure Send and MonitorProcedure Device TestsLamp Test Main Menu → Test → Device TestsActivation and Deactivation Ending an Active TestTelco-Initiated Tests Telco-Initiated Line LoopbackTelco-Initiated Remote Line Loopback Telco-Initiated Payload Loopback5-10 H Configuring SNMP Traps H Device Messages H Troubleshooting Messages and TroubleshootingOverview Main Menu → Configuration → Load Configuration From → Configuring SNMP TrapsManagement and Communication Options → SNMP Traps Options What Message Indicates Device MessagesTable 6-1. Device Messages 1 of Device MessageWhat Message Indicates Table 6-1. Device Messages 2 ofMessages and Troubleshooting Device MessageSolutions TroubleshootingTable 6-2. Troubleshooting 1 of SymptomSolutions Table 6-2. Troubleshooting 2 ofMessages and Troubleshooting SymptomAdministrator ATI Access LevelsTable 7-1. Access Levels ATI Access to Menu FunctionsProcedure Creating a LoginEnter On the Login Entry screen, for theMain Menu → Configuration → Load Configuration From → Edit → Deleting a LoginControlling SNMP Access Assigning SNMP Community Names and Access TypesProcedure Resetting the Termination Units COM Port or Factory DefaultsLimiting SNMP Access through the IP Addresses of the Managers Main Menu → Configuration → Management → Security MenuThen If entering yes to promptSelecting an IP Addressing Scheme IP AddressingPeer IP Address Assignments IP Addressing ExampleTo Configure the Configuration Option TablesConfiguration Options in Chapter 3, Initial Startup and Configuration To Access theExcessive Error Rate Threshold Main Menu → Configuration → Current Configuration →Network Interface Options Menu Table A-1. Network Interface Options 1 ofPeer IP Address LTU Only Table A-1. Network Interface Options 2 ofDSL Line Rate Possible Settings 400, 528, 784, 1040 Possible Settings 000.000.000.001 ± 223.255.255.255, ClearPort Status DSX-1 Interface OptionsTable A-2. DSX-1 Interface Options 1 of Main Menu → Configuration → Load Configuration From →Send AIS on Network Failure Table A-2. DSX-1 Interface Options 2 ofLine Coding Format Line EqualizationTest Timeout System Options MenuTable A-3. System Options 1 of Main Menu → Configuration → Load Configuration From →Telco Initiated Loopback Table A-3. System Options 2 ofRemote Telco Loopback Table A-4. Communication Port Options 1 of Main Menu → Configuration → Load Configuration From → CommunicationCommunication Port PortParity Terminal Use Only Table A-4. Communication Port Options 2 ofData Rate Possible Settings 9.6, 14.4, 19.2, 28.8 Character Length Terminal Use OnlyPort Access Level Terminal Use Only A-10Table A-4. Communication Port Options 3 of Login Required Terminal Use OnlyManagement and Communication → Telnet Management and Communication Options MenuTelnet Session Options A-11Session Access Level A-12Table A-5. Telnet Session Options Telnet Login RequiredMain Menu → Configuration → Load Configuration From → Communication Protocol OptionsA-13 Management and Communication → Comm Protocol OptionsNode Subnet Mask Possible Settings 000.000.000.000 ± A-14Table A-6. Communication Protocol Options 1 of Node IP Address Possible Settings 000.000.000.000 ±Communication Port Link Protocol A-15Table A-6. Communication Protocol Options 2 of Communication Port Subnet Mask Possible Settings 000.000.000.000 ±Table A-7. General SNMP Management Options 1 of General SNMP Management OptionsA-16 Management and Communication → SNMP → General SNMP ManagementCommunity Name Possible Settings ASCII text field, Public A-17Table A-7. General SNMP Management Options 2 of Name 1 AccessTable A-8. SNMP NMS Security Options 1 of SNMP NMS Security OptionsA-18 Management and Communication → SNMP → SecurityAccess Level A-19Table A-8. SNMP NMS Security Options 2 of Possible Settings 000.000.000.000 ± 223.255.255.255, ClearTable A-9. SNMP Traps Options 1 of SNMP Traps OptionsA-20 Management and Communication → SNMP TrapsGeneral Traps Possible Settings Disable, Warm, AuthFail, Both A-21Table A-9. SNMP Traps Options 2 of Possible Settings 000.000.000.000 ± 223.255.255.255, ClearLink Trap Interfaces A-22Table A-9. SNMP Traps Options 3 of Link Traps Possible Settings Disable, Up, Down, BothwarmStart authenticationFailureStandards Compliance for SNMP Traps SNMP TrapslinkUp/Down Variable-Bindings linkUp and linkDownPossible Cause Enterprise-Specific TrapsSNMP Trap DescriptionPossible Cause InterfaceenterpriseTestStart/Stop Variable-BindingsH T1 Network Interface Cable H DSL Network Interface Cable H COM Port Interface Cable H Power Input ConnectorH Optional Power Cable Cables and Pin AssignmentsPin Number Table C-1. T1 100-Ohm Balanced Interface ConnectorSignal T1 Network InterfacePin Number Table C-2. DSL Network Interface ConnectorDSL Network Interface Cable SignalCOM Port Interface Cable Figure C-3. COM Port-to-PC Cable Feature Number 7900-F1-507Pin Number Table C-3. COM Port Connector J6Direction SignalDC Power Cable Feature Number 7900-F1-506 Power Input ConnectorOptional Power Cable Table C-4. DC Power ConnectorWeight Technical SpecificationsSpecifications CriteriaTechnical Specifications COM port GlossaryGL-1 bridged tapDTLB factory defaultsGL-2 DSLAMIP address resetGL-3 HDSLTelnet GL-4SNMP TCP/IPIN-1 IndexIN-2 IN-3 IN-4