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Perle Systems 5500152-23 Windows 2000/XP/Server 2003/Vista/Server, Windows error messages on page

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Windows 2000/XP/Server 2003/Vista/Server 2008

Windows 2000/XP/Server 2003/Vista/Server 2008

This section describes troubleshooting UltraPort, UltraPort SI, and UltraPort Express products under the Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Server 2008 operating systems and includes the following sections:

Note

To contact Perle for technical support. see Appendix D : Contacting Perle

•General troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008 on page 149.

•Windows error messages on page 149.

UltraPort Serial Adaptors User Guide

Windows 2000/XP/Server 2003/Vista/Server 2008

Page 148

Image 148

Perle Systems 5500152-23 manual Windows 2000/XP/Server 2003/Vista/Server, Windows error messages on page

Contents

User Guide Using this on-line manual. See page 5. Fast Contents. See pageContents. See page Index. See page UltraPort Serial AdaptorsCopyright statement FCC Note Purpose of this manual About this manualWho this manual is for Document navigation Using this on-line manualHypertext jumps Revision history DatePart number DescriptionFast Contents A PPENDIX A T RANSPARENT PRINTINGA PPENDIX B O PERATIONS FOR EIA-422/EIA-485 A PPENDIX D C ONTACTING P ERLEContents A BOUT THIS MANUALR EVISION HISTORY F AST C ONTENTSInstalling under Windows 2000/XP/Server 2003/Vista/Server Installing under SCO OpenServer and OpenServer6Installing under Windows NT Installing under SCO UnixWareInstalling host cards and cable accessories Definitions of Signals and DirectionHost card back panel connectors and pinouts Connector box and cable guideI NDEX The EIA-422 StandardConnection accessories on page Chapter 1 IntroductionYou need to read this chapter if you want to Page Connection accessories Connection accessoriesUltraPort Serial Adaptors User Guide Chapter 1 IntroductionChapter 2 Installing drivers and host cards Installing under Windows 95 and 98 on pageInstalling under Windows NT on page Installing under SCO OpenServer and OpenServer6 on pageBefore you start Installing under Windows 95 and 98 on pageInstalling under Windows NT on page Installing under SCO OpenServer and OpenServer6 on pageDownloading drivers from the Perle web site Installing under Windows 95 and General installation procedure for Windows 95 and 98 on pageInstalling device drivers and utilities on page Configuring serial ports on pageGeneral installation procedure for Windows 95 and Installing device drivers and utilities 2. Proceed by clicking Next and the following Add New Hardware Wizard window will appear Installing under Windows 95 and Chapter 2 Installing drivers and host cardsUltraPort Serial Adaptors User Guide PageInstallation of the device drivers and utilities is now complete Configuring serial ports The properties tabbed window for the selected device is now displayed 5. In the properties window, click on the Port Settings tab. The Settings page is now displayed Selects the port name for a given device Re-configuration of ports is now complete Line Termination The line termination parameter is not changeable by the user in EIA-232 mode. However both EIA-422 and EIA-485 modes are defaulted to disabled but can be enabled by the user if needed Installing under Windows 95 and Chapter 2 Installing drivers and host cardsRemoving drivers and utilities from your system UltraPort Serial Adaptors User Guide2. In the control panel window, double click on the System icon Installing under Windows NT Installing under Windows 2000/XP/Server 2003/Vista/ Server Installing device drivers and utilities onto your system on pageConfiguring serial ports on page Adding additional cards and/or updating drivers on pageGeneral setup procedure for Windows 2000/XP/Server 2003/Vista/Server Installing device drivers and utilities onto your system Installing under Windows 2000/XP/Server 2003/Vista/Server Chapter 2 Installing drivers and host cardsUltraPort Serial Adaptors User Guide PageClick Start All Programs Perle Perle-Serial Update Driver or Adding additional cards and/or updating driversConfiguring serial ports To configure UltraPort and UltraPort SI and UltraPort Express serial ports under Windows 2000, XP, Server 2003, Vista, or Server 2008 proceed as followsThe device Properties tabbed window is now displayed Installing under Windows 2000/XP/Server 2003/Vista/Server Chapter 2 Installing drivers and host cardsUltraPort Serial Adaptors User Guide PageInstalling under Windows 2000/XP/Server 2003/Vista/Server Chapter 2 Installing drivers and host cardsUltraPort Serial Adaptors User Guide PageParameter DescriptionTx FIFO Limit to send small amounts of data but needs acknowledgementParameter DescriptionRx FIFO Trigger Level High Flow ControlInstalling under SCO OpenServer and OpenServer6 General installation procedure for SCO OpenServer on pageInstalling device drivers and utilities on page Configuring serial ports on pageGeneral installation procedure for SCO OpenServer Installing under SCO OpenServer and OpenServer6UltraPort Serial Adaptors User Guide PageInstalling device drivers and utilities 1. Login to your system as super user7. In the Software Manager menu, click on Software Install New 10.In the Enter Image Directory window, enter the following in the Image directory field Installation Options window will be displayed 16.In the message window, click on OK to close the window Serial port naming conventions Device nameFunction DescriptionConfiguring serial ports The Speed window is now displayedThe Port Configuration tool menu is as follows Quit Port Configuration tool without savingLogins Display all ports with logins enabledSelecting a getty definitionAll ports with logins enabled Ports LoginsPorts Unconfigured To DisplayEnable logins for a port Enable buttonDisable logins for a port Disable buttonSetultrap Interface Protocol Configuration Utility UltraPort SI only Command Line InterfaceConfiguration Option descriptionConfiguration Option description485hdx 485fdxa EIA-485 TX Driver Control The default for this field is auto. When auto is set the UltraPort SI will automatically detect the beginning and the ending of data being transmitted in order to enable and disable the transmit line. When the field is set to rts it is the host application’s responsibility to enable and disable the transmit line via the RTS handshake line when it wants to send data Removing drivers and utilities from your system 3. In the Software Manager window select the driver you want to remove5. In the confirmation window, click on the Remove button Installing under SCO UnixWare General installation procedure for SCO UnixWare on pageInstalling drivers and utilities on page Configuring serial ports on page Installing under Solaris on pageGeneral installation procedure for SCO UnixWare Installing under SCO UnixWareUltraPort Serial Adaptors User Guide PageInstalling drivers and utilities Serial port naming conventions Device nameFunction DescriptionConfiguring serial ports Serial Manager 3. In the Serial Manager window, select the host card you want. Then in the Serial Manager menu, click on View Ports Parameter Set toPort Type Selected speed bpsSetultrap Interface Protocol Configuration Utility UltraPort SI only Command Line InterfaceConfiguration Option descriptionConfiguration Option description485hdx 485fdxh Help Displays the setultrap usage screen 1. At the command prompt, type pkgrm spd and press Enter Removing drivers and utilities from your systemInstalling under Solaris General installation procedure for Solaris on pageInstalling drivers and utilities on page Configuring serial ports on pageGeneral installation procedure for Solaris Installing under SolarisUltraPort Serial Adaptors User Guide PageInstalling drivers and utilities By default, each port is associated with three entries under the /dev directory Serial port naming conventionsConfiguring serial ports To configure serial ports with admintool proceed as follows2. In the Admintool Users window, click on Browse Serial Ports Installing under SolarisChapter 2 Installing drivers and host cards UltraPort Serial Adaptors User GuideThe Admintool Modify Serial Port window is now displayed Installing under SolarisChapter 2 Installing drivers and host cards UltraPort Serial Adaptors User GuideIn the Admintool Modify Serial Port window you can click on the Expert button to show more fields, as shown in the next picture Selected speed bpsActual speed bps 921600Setultrap Interface Protocol Configuration Utility UltraPort SI only Command Line InterfaceConfiguration Option descriptionConfiguration Option description485hdx 485fdxh Help Displays the setultrap usage screen Installing under Solaris Chapter 2 Installing drivers and host cardsRemoving drivers and utilities from your system UltraPort Serial Adaptors User GuideInstalling under Linux General installation procedure for LinuxInstalling Drivers onto your system General installation procedure for Linux on pageUninstall Patch Versions cd /usr/src/linux patch -R -p1 path to patches/patch filerpm build command -bb perle-serial-version.spec cd /tmp/perle-serial-version-release tarinstall.shrpm -ivh perle-serial-version-release.src.rpm cd /usr/src/packages directory/SPECSpsaddports m n Creating devices for the attached portsmodprobe perle-serial Setultrap Interface Protocol Configuration Utility UltraPort SI only UltraPort 8i and UltraPort81 Express RTS/DTR optionThe utility is used as follows setio8rts offCommand Line Interface ConfigurationOption description 485hdxConfiguration Option description485hdx 485fdxUninstalling the UltraPort Driver for Linux rpm -e perle-serialInstalling host cards and cable accessories Installing cables and connector boxes on pageInstalling host cards and cable accessories Chapter 2 Installing drivers and host cardsInstalling UltraPort, UltraPort SI, and UltraPort Express cards Full anti-static precautions should be taken when handling host cardsInstalling cables and connector boxes Installing cables on UltraPort1, UltraPort1 SI, UltraPort1 Express, UltraPort2, and UltraPort2 SI cards Page Page Removing host cards Full anti-static precautions should be taken when handling host cardsChapter 3 Cabling information Definitions of Signals and Direction on pageHost card back panel connectors and pinouts on page Connector box and cable guide on pageDefinitions of Signals and Direction EIA-232EIA-422 EIA-485Host card back panel connectors and pinouts DB9 back panel connectors and pinout on pageRJ45 back panel connectors and pinout on page UltraPort4 SI-RJ45 Switches on pageDB9 back panel connectors and pinout DB9M pinEIA-232 EIA-422RJ45 back panel connectors and pinout RJ45 10-pinRJ45 8-pin EIA-232UltraPort4 SI-RJ45 Switches SwitchPosition PositionRJ12 pin RJ12 back panel connectors and pinoutEIA-232 VHDCI-68 Ultra SCSI back panel connectors and pinout VHDCI-68Ultra SCSI EIA-232VHDCI-68 Ultra SCSIEIA-232 EIA-422VHDCI-68 Ultra SCSIEIA-232 EIA-422VHDCI-68 Ultra SCSI PinEIA-232 EIA-422VHDCI-68 Ultra SCSI PinEIA-232 EIA-422VHDCI-68 Ultra SCSI PinEIA-232 EIA-422VHDCI-68 Ultra SCSI PinEIA-232 EIA-422Connector box and cable guide Cable or connector boxFor connector connectorCable or connector box For connectorconnector ProductConnector box and cable pinouts RJ45 connector box on page DB25 connector box on pageDB9 connector box on page DB25 Fan-out cable on page RJ45 10-pin to DB25 converter on pageRJ45 10-pin to DB25 converter RJ45 pinDB25 Pin EIA-232RJ45 10-pin to DB9 converter RJ45 pinDB9 Pin EIA-232RJ45 10-pin to RJ45 SPEED converter RJ45 10-pinRJ45 10-pin RJ45 8-pinRJ45 10-pin to RJ45 Digi converter RJ45 10-pinRJ45 10-pin RJ45 8-pinRJ45 10-pin to RJ45 Digi ALTPIN converter RJ45 10-pinRJ45 10-pin RJ45 8-pinRJ45 connector box RJ45 10-pinRJ45 8-pin EIA-232DB25 connector box DB25 PinEIA-232 EIA-422DB9 connector box DB9 PinEIA-232 EIA-422DB25 Fan-out cable DB25 PinEIA-232 EIA-422DB9 Fan-out cable DB9 PinEIA-232 EIA-422Appendix A Transparent printing What is transparent printing? on pageProblems with printer output on page The printcap.spd configuration file on pageWhat is transparent printing? print.spd fileThe printcap.spd configuration file Problems with printer outputansi X T The print.spd configuration file 100 unknown ttyz1 -ixany -ixonAppendix B Operations for EIA-422/EIA-485 The EIA-422 Standard on page The EIA-485 Standard on pageCabling Distances on page UltraPort Serial Adaptors User Guide PageThe EIA-422 Standard SpecificationsEIA-422 UltraPort Serial Adaptors User Guide The EIA-422 Standard PageThe EIA-485 Standard SpecificationsEIA-485 UltraPort Serial Adaptors User Guide The EIA-485 Standard PageMany Masters / The EIA-485 Full Duplex mode supports many Masters and many Slaves. This system can EIA-485 Half Duplex Diagram #1 EIA-485 Half Duplex Diagram #2 Fail Safe CircuitryCabling Distances Cable length in feetProtocol Transfer Rate, KbpsAppendix C Troubleshooting You need to read this appendix if you want toSCO OpenServer 5 on page SCO UnixWare/SCO OpenServer 6 on page Windows 2000/XP/Server 2003/Vista/Server 2008 on pageSCO OpenServer Example of normal SPEED driver boot messagesWARNING Speed Node file updated etc/conf/node.d/spd being updatedAdditional card warning messages MessageSCO OpenServer 5 error messages Error messageReason Action requiredSCO UnixWare/SCO OpenServer UltraPort Serial Adaptors User Guide SCO UnixWare/SCO OpenServer PageWARNING Speed Node file updated etc/conf/node.d/spd being updatedAdditional card warning messages MessageSCO UnixWare error messages Error messageReason Action requiredError message UX sh sh ERROR telinit NotReason Action requiredWindows NT general troubleshooting UltraPort and UltraPort SI only Windows NTUltraPort Serial Adaptors User Guide Windows NT Page Windows 2000/XP/Server 2003/Vista/Server Windows error messages on pageWindows error messages ProblemAction required Contacting PerleAppendix D Contacting Perle Making a technical support queryMaking a technical support query on page Repair procedure on page Internet accessInformation needed when making a query Write details hereRepair procedure Feedback about this manualClick here to access our website at the following URL Click here to access our web site at the following URLPerle support centres worldwide CountryAddress Email#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z IndexNumerics device drivers and utilities installing 46 removing on-line manual guide to using 5 hypertext jumps 5 navigation#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #A B C D E F G H I J K L M N O P Q R S T U V W X Y Z