Polycom Version 1.4.x 17 manual

Administrator Guide - SoundPoint® IP / SoundStation® IP

Overview

another type of data from its perspective, the phone is capable of vastly more than tra- ditional business phones. As SoundPoint® IP and SoundStation® IP run the same pro- tocols as your office personal computer, many innovative applications can be developed without resorting to specialized technology. Regardless of the diverse application potential, it is fundamentally a good office phone, providing the productiv- ity enhancing features needed today such as multiple call appearances, full-duplex speakerphone, hold, transfer, conference, forward, voice mail compatibility, and con- tact directory.

2	Copyright © 2004 Polycom, Inc.

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Polycom Version 1.4.x 17 manual Administrator Guide SoundPoint IP / SoundStation IP Overview

Contents

Administrator Guide SoundPoint/SoundStation IP SIP Polycom, Inc Table of Contents Presence and Instant Messaging Features Optimization Session Initiation Protocol SIP 131 Protocol Extensions 138 Administrator Guide SoundPoint IP / SoundStation IP Overview Administrator Guide SoundPoint IP / SoundStation IP Overview Installation and Operation Installation Models Basic Network Setup Installation ProcessPhones boot up in two phases Dhcp or Manual TCP/IP Setup Main Menu Local User Interface Setup MenusAccess to Network Configuration Menu Name Possible Values a Description Dhcp Menu Name Possible Description Values Server Menu Name Possible Values Description Reset to Factory Defaults Application ConfigurationAdvantages of using a boot server Configuration Files Centralized ConfigurationFTP vs. Tftp Master configuration files contain four XML attributes Default Master Configuration File Application Configuration Files Category Description Example Deploying a Boot Server for the Phones Step Instructions Account-by-account basis Local Phone Configuration Passwords Call Log Basic FeaturesCall Timer Phone maintains a call log. The log Calling Party Identification Call WaitingCalled Party Identification Missed Call Notification Configurable Feature Keys SoundPoint IP 300 SIP Key Layout SoundStation IP 4000 SIP Key Layout Key ID IP 600 Function Connected Party Identification Context Sensitive Volume ControlCustomizable Audio Sound Effects Message Waiting Indication Distinctive Incoming Call Treatment Distinctive Call Waiting Administration Distinctive Incoming Call TreatmentDistinctive Ringing For more information, see 3.1.16 Local Contact Directory on Do-Not-Disturb Handset, Headset, and Speakerphone Local Contact Directory Local Contact Directory File Format Local Contact Directory File example Element Permitted Values Interpretation Microphone Mute Local Digit MapMultiple Call Appearances Shared Call Appearances Bridged Line Appearances Customizable Fonts and Indicators Boot Server Soft Key-Driven User Interface Speed Dial Time and Date Display Idle Display Animation Automatic Off-hook Call Placement Call Management FeaturesCall Hold Three-Way Conference, Local or Centralized Call TransferCall Diversion Call Forward Directed Call Pick-up Group Call Pick-up Call Park / Retrieve Jitter Buffer and Packet Error Concealment Audio Processing FeaturesLow-Delay Audio Packet Transmission Last Call Return Local Conference Mixing Voice Activity Detection VAD Dtmf Tone Generation Dtmf Event RTP Payload Audio Codecs Acoustic Echo Cancellation AECFollowing table summarizes the phone’s audio codec support Comfort Noise Fill Presence and Instant Messaging FeaturesBackground Noise Suppression BNS Automatic Gain Control AGC Instant Messaging Localization FeaturesMultilingual User Interface Name Range +FF00 U+FFFF Downloadable Fonts Synthesized Call Progress Tones Advanced Server Features Voicemail Integration Multiple Registrations Password, and an optional array of registration servers ACD login / logout ACD agent available / unavailable Server Redundancy Local User and Administrator Privilege Levels Accessory Internet FeaturesSecurity Features DNS SIP Server Name Resolution Incoming Signaling Validation Source IP address validation Digest authentication Both Administrator Guide SoundPoint IP / SoundStation IP SoundPoint IP Switch Port Priorities Ethernet SwitchApplication Network Setup RTP Ports Working with Network Address Translation NAT Updating and Rebooting For TFTP, refer to 2.2.2.1.1 FTP vs. Tftp on Periodic Polling For Upgrades Manual Reboot Menu Option or Key PressesCentralized Reboot Event Logging Audio Quality Issues and VLANs Log files uploaded in this manner are named IP TOS Ieee 802.1p/Q Rtcp Support Page Core Configuration ipmid.cfg Configuration FilesLocalization localization Multilingual multilingual Attribute Permitted Interpretation Values Adding New Languages Date and Time datetime Call Progress Tones callProgTones User Preferences userpreferences Attribute Permitted Default Interpretation ValuesPermitted Attribute Values Interpretation Tones tones Dual Tone Multi-Frequency Dtmf All three blocks use the same chord set specification format Chord Sets chordsets Following sampled audio Wave file .wav formats are supported Attribute Permitted Values Interpretation Sound Effects soundeffects Patterns patterns Instruction Meaning Example Call Progress Patterns Call progress Use within phone Pattern number Ringer pattern Default description Number Ringer Patterns Miscellaneous Patterns Ring type ringTypeMiscellaneous Use within phone Pattern number Voice Coding Algorithms codecs Voice Settings voiceFollowing voice codecs are supported Codec Preferences preferences Attribute Codec Profiles profiles Volume Persistence volume Attribute Values Default Interpretation Attribute Default Gains gains Acoustic Echo Cancellation AEC Acoustic Echo Suppression AES Background Noise Suppression NS Automatic Gain Control AGC Receive Equalization Rxeq Transmit Equalization Txeq Voice Activity Detection VAD Quality of Service QOSEthernet Ieee 802.1p/Q Ethernet IP TOS IP Other Other Network Monitoring netMon Attribute Permitted Values DefaultBasic TCP/IP Tcpip Time Synchronization Sntp Stop DST on the last Sunday in October at 2 am RTP RTP Attribute Permitted Default Interpretation Values Port port Configuration cfg Web Server Httpd Call Handling Configuration call Directory directory Hold, Local Reminder localReminder Fonts font SoundPoint IP Attribute Permitted Values Default InterpretationExample of use 1.12.1 IP500 font IP500 Keys keys1.12.2 IP600 font IP600 Following table lists the functions that are available Function ColdBoot Conference LocalDirectory Macro Messages Platform IP300/, IP500/, IP600/ and IP4000 Indicators indicatorsBitmaps bitmaps Bitmaps used by the phone are defined in this section Animations Animations/ IP300/, IP500/, IP600/ and IP4000 Following table, x is the LED number Classes ClassesAssignments Assignments LEDs led Event Logging logging Level Interpretation Three formats are available for the event timestamp Basic Logging level/change/ and renderType Example Scheduled Logging Parameters scheduled These settings affect security aspects of the phone Password Lengths pwd/lengthSecurity security Provisioning provisioning RAM Disk RAMdisk Delay delay Request request Feature feature Finder finder Resource resourceQuotas quotas Main Browser main Default InterpretationMicroBrowser microbrowser Browser Limits limits 112 Copyright 2004 Polycom, Inc Local local SIP Configuration sip.cfgProtocol volpProt Attribute Permitted Server server SIP SIP Invite Update Request Validation requestValidation Attribute Conference Setup conference Attribute Default Interpretation Ues Dial Plan dialplan Routing routing SIP Logging logging/ level/ change Emergency emergency Per-phone Configuration phone1.cfg Registration reg 122 Copyright 2004 Polycom, Inc Calls call Automatic Off-hook Call Placement autoOffHookMissed Call Configuration serverMissedCall Do Not Disturb donotdisturb Diversion divert Figured as shared Busy busy Calls can be automatically diverted when the phone is busyForward All fwd No Answer noanswer Dial Plan dialplan Phone can automatically divert calls when DND is enabledDo Not Disturb dnd Digit Map digitmap Routing routing Messaging msg URL Message Waiting Indicator mwi Network Address Translation nat 130 Copyright 2004 Polycom, Inc Request Support Basic ProtocolsRFC and Internet Draft Support Title Header Support Header Supported Copyright 2004 Polycom, Inc 133 4.2 2xx Responses Success Response Support4.1 1xx Responses Provisional Response Supported 4.3 3xx Responses Redirection 4.4 4xx Responses Request Failure 4.5 5xx Responses Server Failure 4.6 6xx Responses Global Failure Transfer Hold ImplementationReliability of Provisional Responses Third Party Call Control Protocol Extensions Phone supports the following SIP protocol extensions Bridged Line Appearance Signaling Shared Call Appearance SignalingOr their successors