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Polycom Version 1.4.x 17 manual Polycom, Inc

Models: Version 1.4.x 17

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1. Specifications subject to change without notice.

Polycom, Inc.

1565 Barber Lane, Milpitas CA 95035, USA

www.polycom.com

Part Number: 1725-11518-140 Rev A

Copyright © 2004 Polycom, Inc. All rights reserved.

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Polycom Version 1.4.x 17 manual Polycom, Inc

Contents

Administrator Guide SoundPoint/SoundStation IP SIP Polycom, Inc Table of Contents Presence and Instant Messaging Features Optimization Session Initiation Protocol SIP 131 Protocol Extensions 138 Administrator Guide SoundPoint IP / SoundStation IP Overview Administrator Guide SoundPoint IP / SoundStation IP Overview Installation and Operation Installation Models Phones boot up in two phases Installation ProcessBasic Network Setup Dhcp or Manual TCP/IP Setup Main Menu Local User Interface Setup MenusAccess to Network Configuration Menu Name Possible Values a Description Dhcp Menu Name Possible Description Values Server Menu Name Possible Values Description Advantages of using a boot server Application ConfigurationReset to Factory Defaults FTP vs. Tftp Centralized ConfigurationConfiguration Files Master configuration files contain four XML attributes Default Master Configuration File Application Configuration Files Category Description Example Deploying a Boot Server for the Phones Step Instructions Account-by-account basis Local Phone Configuration Passwords Call Log Basic FeaturesCall Timer Phone maintains a call log. The log Calling Party Identification Call WaitingCalled Party Identification Missed Call Notification Configurable Feature Keys SoundPoint IP 300 SIP Key Layout SoundStation IP 4000 SIP Key Layout Key ID IP 600 Function Customizable Audio Sound Effects Context Sensitive Volume ControlConnected Party Identification Message Waiting Indication Distinctive Incoming Call Treatment Distinctive Call Waiting Administration Distinctive Incoming Call TreatmentDistinctive Ringing For more information, see 3.1.16 Local Contact Directory on Do-Not-Disturb Handset, Headset, and Speakerphone Local Contact Directory Local Contact Directory File Format Local Contact Directory File example Element Permitted Values Interpretation Multiple Call Appearances Local Digit MapMicrophone Mute Shared Call Appearances Bridged Line Appearances Customizable Fonts and Indicators Boot Server Soft Key-Driven User Interface Speed Dial Time and Date Display Idle Display Animation Call Hold Call Management FeaturesAutomatic Off-hook Call Placement Call Diversion Call Forward Call TransferThree-Way Conference, Local or Centralized Directed Call Pick-up Group Call Pick-up Call Park / Retrieve Jitter Buffer and Packet Error Concealment Audio Processing FeaturesLow-Delay Audio Packet Transmission Last Call Return Local Conference Mixing Voice Activity Detection VAD Dtmf Tone Generation Dtmf Event RTP Payload Following table summarizes the phone’s audio codec support Acoustic Echo Cancellation AECAudio Codecs Comfort Noise Fill Presence and Instant Messaging FeaturesBackground Noise Suppression BNS Automatic Gain Control AGC Multilingual User Interface Localization FeaturesInstant Messaging Name Range +FF00 U+FFFF Downloadable Fonts Synthesized Call Progress Tones Advanced Server Features Voicemail Integration Multiple Registrations Password, and an optional array of registration servers ACD login / logout ACD agent available / unavailable Server Redundancy Local User and Administrator Privilege Levels Accessory Internet FeaturesSecurity Features DNS SIP Server Name Resolution Incoming Signaling Validation Source IP address validation Digest authentication Both Administrator Guide SoundPoint IP / SoundStation IP SoundPoint IP Switch Port Priorities Ethernet SwitchApplication Network Setup RTP Ports Working with Network Address Translation NAT Updating and Rebooting For TFTP, refer to 2.2.2.1.1 FTP vs. Tftp on Periodic Polling For Upgrades Manual Reboot Menu Option or Key PressesCentralized Reboot Event Logging Audio Quality Issues and VLANs Log files uploaded in this manner are named IP TOS Ieee 802.1p/Q Rtcp Support Page Localization localization Configuration FilesCore Configuration ipmid.cfg Multilingual multilingual Attribute Permitted Interpretation Values Adding New Languages Date and Time datetime Call Progress Tones callProgTones Permitted Attribute Values Interpretation Attribute Permitted Default Interpretation ValuesUser Preferences userpreferences Tones tones Dual Tone Multi-Frequency Dtmf All three blocks use the same chord set specification format Chord Sets chordsets Following sampled audio Wave file .wav formats are supported Attribute Permitted Values Interpretation Sound Effects soundeffects Patterns patterns Instruction Meaning Example Call Progress Patterns Call progress Use within phone Pattern number Ringer pattern Default description Number Ringer Patterns Miscellaneous Use within phone Pattern number Ring type ringTypeMiscellaneous Patterns Following voice codecs are supported Voice Settings voiceVoice Coding Algorithms codecs Codec Preferences preferences Attribute Codec Profiles profiles Volume Persistence volume Attribute Values Default Interpretation Attribute Default Gains gains Acoustic Echo Cancellation AEC Acoustic Echo Suppression AES Background Noise Suppression NS Automatic Gain Control AGC Receive Equalization Rxeq Transmit Equalization Txeq Ethernet Ieee 802.1p/Q Ethernet Quality of Service QOSVoice Activity Detection VAD IP TOS IP Other Other Network Monitoring netMon Attribute Permitted Values DefaultBasic TCP/IP Tcpip Time Synchronization Sntp Stop DST on the last Sunday in October at 2 am RTP RTP Attribute Permitted Default Interpretation Values Port port Configuration cfg Web Server Httpd Call Handling Configuration call Directory directory Hold, Local Reminder localReminder Fonts font Example of use Attribute Permitted Values Default InterpretationSoundPoint IP 1.12.2 IP600 font IP600 Keys keys1.12.1 IP500 font IP500 Following table lists the functions that are available Function ColdBoot Conference LocalDirectory Macro Messages Platform IP300/, IP500/, IP600/ and IP4000 Indicators indicatorsBitmaps bitmaps Bitmaps used by the phone are defined in this section Animations Animations/ IP300/, IP500/, IP600/ and IP4000 Following table, x is the LED number Classes ClassesAssignments Assignments LEDs led Event Logging logging Level Interpretation Type Example Basic Logging level/change/ and renderThree formats are available for the event timestamp Scheduled Logging Parameters scheduled Security security Password Lengths pwd/lengthThese settings affect security aspects of the phone Provisioning provisioning RAM Disk RAMdisk Delay delay Request request Feature feature Quotas quotas Resource resourceFinder finder Main Browser main Default InterpretationMicroBrowser microbrowser Browser Limits limits 112 Copyright 2004 Polycom, Inc Local local SIP Configuration sip.cfgProtocol volpProt Attribute Permitted Server server SIP SIP Invite Update Request Validation requestValidation Attribute Conference Setup conference Attribute Default Interpretation Ues Dial Plan dialplan Routing routing SIP Logging logging/ level/ change Emergency emergency Per-phone Configuration phone1.cfg Registration reg 122 Copyright 2004 Polycom, Inc Calls call Automatic Off-hook Call Placement autoOffHookMissed Call Configuration serverMissedCall Do Not Disturb donotdisturb Diversion divert Figured as shared Busy busy Calls can be automatically diverted when the phone is busyForward All fwd No Answer noanswer Do Not Disturb dnd Phone can automatically divert calls when DND is enabledDial Plan dialplan Digit Map digitmap Routing routing Messaging msg URL Message Waiting Indicator mwi Network Address Translation nat 130 Copyright 2004 Polycom, Inc Request Support Basic ProtocolsRFC and Internet Draft Support Title Header Support Header Supported Copyright 2004 Polycom, Inc 133 4.2 2xx Responses Success Response Support4.1 1xx Responses Provisional Response Supported 4.3 3xx Responses Redirection 4.4 4xx Responses Request Failure 4.5 5xx Responses Server Failure 4.6 6xx Responses Global Failure Transfer Hold ImplementationReliability of Provisional Responses Third Party Call Control Protocol Extensions Phone supports the following SIP protocol extensions Or their successors Shared Call Appearance SignalingBridged Line Appearance Signaling