Polycom Version 1.4.x 17 manual ACD login / logout

Administrator Guide - SoundPoint® IP / SoundStation® IP Features

Local

Web Server	Specify the local SIP signaling port and an array of SIP serv-
(if enabled)	ers to register to.
	Navigate to: http://<phoneIPAddress>/appConf.htm
	For up to six registrations, specify a display name, a SIP
	address, an optional display label, an authentication user ID
	and password, and an optional array of registration servers.
	The authentication user ID and password are optional and
	for security reasons can be omitted from the configuration
	files. The local flash parameters will be used instead. The
	optional array of servers will override the servers specified
	in sip.cfg in non-Null. This will also override the servers on
	the appConf.htm web page.
	Navigate to: http://<phoneIPAddress>/reg.htm
	Changes are saved to local flash and backed up to <Ethernet
	address>-phone.cfg on the boot server. Changes will perma-
	nently override global settings unless deleted via the Reset
	User Settings menu selection.
Local Phone User	Use the SIP Configuration menu to specify the local SIP sig-
Interface	naling port, an array of SIP servers to register to and regis-
	tration information for up to six registrations. The SIP
	Configuration menu contains a sub-set of all the parameters
	available in the configuration files.
	Either the Web Server or the boot server configuration files
	or the local phone user interface should be used to configure
	registrations, not a mixture of these options. When the SIP
	Configuration menu is used, it is assumed that all registra-
	tions use the same server.
	Changes are saved to local flash and backed up to <Ethernet
	address>-phone.cfg on the boot server. Changes will per-
	manently override global settings unless deleted via the
	Reset User Settings menu selection.
	•	For more information on the fields in this menu, see
		4.6.2.1.1 Local <local/> on page 113, 4.6.2.1.2 Server
		<server/> on page 114 and 4.6.3.1 Registration <reg/>
		on page 121.

3.6.3 ACD login / logout

The phone allows ACD (Automatic Call Distribution) login and logout. This feature depends on support from a SIP server.

Central	Configuration file:	Turn this feature on or off.
(boot	ipmid.cfg	• For more information, see 4.6.1.21 Feature <feature/>
server)
		on page 109.

52 Copyright © 2004 Polycom, Inc.