Polycom Version 1.4.x 17 manual Audio Quality Issues and VLANs

Administrator Guide - SoundPoint® IP / SoundStation® IP Optimization

As an additional diagnostic tool, both log files can be uploaded on demand to the boot server by pressing and holding the following keys until a confirmation tone is heard or for about three seconds.

IP 300:	Line1, Line2, Arrow Up, Arrow Down
IP 500:	The four arrow keys
IP 600:	The four arrow keys
IP 4000:	Menu, Exit, Off-hook/Handsfree, Redial

Log files uploaded in this manner are named:

•<Ethernet address>-now-boot.log

•<Ethernet address>-now-app.log

	Configuration file:	Specify a multitude of event logging settings.
	ipmid.cfg	•	For more information, see 4.6.1.16 Event Logging
			<logging/> on page 103.
Central	Configuration file:	Specify “sip” event logging settings.
(boot	sip.cfg	•	For more information, see 4.6.2.1.5 SIP Logging
server)
			<logging/> <level/> <change/> on page 120.
	Configuration file:	Specify different directory to use for log files if desired.
	<Ethernet	•	For more information, see 2.2.2.1.2.1 Master Configu-
	address>.cfg
			ration Files on page 10.
	Web Server	Specify a multitude of event logging settings.
	(if enabled)	Navigate to: http://<phoneIPAddress>/coreConf.htm#lo
Local		Specify “sip” event logging settings.
		Navigate to: http://<phoneIPAddress>/appConf.htm#lo
	Local Phone User	None.
	Interface

4.5 Audio Quality Issues and VLANs

The phone contains both network layer and Ethernet layer support for prioritizing voice and signaling traffic over the network. Quality of Service (QoS) parameters include IP type-of-service (TOS) bits, and Ethernet IEEE 802.1p user priority. These can be set on a per-protocol basis. The phone also supports RTCP per RFC 1889.

Copyright © 2004 Polycom, Inc. 61