Administrator Guide SoundPoint/SoundStation IP SIP
Polycom, Inc
Table of Contents
Presence and Instant Messaging Features
Optimization
Session Initiation Protocol SIP 131
Protocol Extensions 138
Administrator Guide SoundPoint IP / SoundStation IP
Overview
Administrator Guide SoundPoint IP / SoundStation IP Overview
Installation Models
Installation and Operation
Basic Network Setup
Installation Process
Phones boot up in two phases
Dhcp or Manual TCP/IP Setup
Name Possible Values a Description
Local User Interface Setup Menus
Access to Network Configuration Menu
Main Menu
Name Possible Description Values
Dhcp Menu
Name Possible Values Description
Server Menu
Reset to Factory Defaults
Application Configuration
Advantages of using a boot server
Configuration Files
Centralized Configuration
FTP vs. Tftp
Default Master Configuration File
Master configuration files contain four XML attributes
Category Description Example
Application Configuration Files
Deploying a Boot Server for the Phones
Account-by-account basis
Step Instructions
Local Phone Configuration
Passwords
Phone maintains a call log. The log
Basic Features
Call Timer
Call Log
Missed Call Notification
Call Waiting
Called Party Identification
Calling Party Identification
Configurable Feature Keys
SoundPoint IP 300 SIP Key Layout
SoundStation IP 4000 SIP Key Layout
IP 600 Function
Key ID
Connected Party Identification
Context Sensitive Volume Control
Customizable Audio Sound Effects
Distinctive Incoming Call Treatment
Message Waiting Indication
For more information, see 3.1.16 Local Contact Directory on
Administration Distinctive Incoming Call Treatment
Distinctive Ringing
Distinctive Call Waiting
Handset, Headset, and Speakerphone
Do-Not-Disturb
Local Contact Directory
Local Contact Directory File example
Local Contact Directory File Format
Element Permitted Values Interpretation
Microphone Mute
Local Digit Map
Multiple Call Appearances
Shared Call Appearances
Bridged Line Appearances
Boot Server
Customizable Fonts and Indicators
Speed Dial
Soft Key-Driven User Interface
Time and Date Display
Idle Display Animation
Automatic Off-hook Call Placement
Call Management Features
Call Hold
Three-Way Conference, Local or Centralized
Call Transfer
Call Diversion Call Forward
Directed Call Pick-up
Call Park / Retrieve
Group Call Pick-up
Last Call Return
Audio Processing Features
Low-Delay Audio Packet Transmission
Jitter Buffer and Packet Error Concealment
Voice Activity Detection VAD
Local Conference Mixing
Dtmf Event RTP Payload
Dtmf Tone Generation
Audio Codecs
Acoustic Echo Cancellation AEC
Following table summarizes the phone’s audio codec support
Automatic Gain Control AGC
Presence and Instant Messaging Features
Background Noise Suppression BNS
Comfort Noise Fill
Instant Messaging
Localization Features
Multilingual User Interface
+FF00 U+FFFF
Name Range
Synthesized Call Progress Tones
Downloadable Fonts
Voicemail Integration
Advanced Server Features
Multiple Registrations
Password, and an optional array of registration servers
ACD login / logout
Server Redundancy
ACD agent available / unavailable
DNS SIP Server Name Resolution
Accessory Internet Features
Security Features
Local User and Administrator Privilege Levels
Source IP address validation Digest authentication Both
Incoming Signaling Validation
Administrator Guide SoundPoint IP / SoundStation IP
RTP Ports
Ethernet Switch
Application Network Setup
SoundPoint IP Switch Port Priorities
Working with Network Address Translation NAT
For TFTP, refer to 2.2.2.1.1 FTP vs. Tftp on
Updating and Rebooting
Event Logging
Manual Reboot Menu Option or Key Presses
Centralized Reboot
Periodic Polling For Upgrades
Log files uploaded in this manner are named
Audio Quality Issues and VLANs
Ieee 802.1p/Q
IP TOS
Rtcp Support
Page
Core Configuration ipmid.cfg
Configuration Files
Localization localization
Attribute Permitted Interpretation Values
Multilingual multilingual
Adding New Languages
Call Progress Tones callProgTones
Date and Time datetime
User Preferences userpreferences
Attribute Permitted Default Interpretation Values
Permitted Attribute Values Interpretation
Dual Tone Multi-Frequency Dtmf
Tones tones
Chord Sets chordsets
All three blocks use the same chord set specification format
Attribute Permitted Values Interpretation
Following sampled audio Wave file .wav formats are supported
Sound Effects soundeffects
Instruction Meaning Example
Patterns patterns
Call progress Use within phone Pattern number
Call Progress Patterns
Ringer Patterns
Ringer pattern Default description Number
Miscellaneous Patterns
Ring type ringType
Miscellaneous Use within phone Pattern number
Voice Coding Algorithms codecs
Voice Settings voice
Following voice codecs are supported
Codec Profiles profiles
Codec Preferences preferences Attribute
Attribute Values Default Interpretation
Volume Persistence volume
Gains gains
Attribute Default
Acoustic Echo Cancellation AEC
Background Noise Suppression NS
Acoustic Echo Suppression AES
Automatic Gain Control AGC
Transmit Equalization Txeq
Receive Equalization Rxeq
Voice Activity Detection VAD
Quality of Service QOS
Ethernet Ieee 802.1p/Q Ethernet
Other Other
IP TOS IP
Time Synchronization Sntp
Attribute Permitted Values Default
Basic TCP/IP Tcpip
Network Monitoring netMon
Stop DST on the last Sunday in October at 2 am
Port port
RTP RTP Attribute Permitted Default Interpretation Values
Web Server Httpd
Configuration cfg
Call Handling Configuration call
Hold, Local Reminder localReminder
Directory directory
Fonts font
SoundPoint IP
Attribute Permitted Values Default Interpretation
Example of use
1.12.1 IP500 font IP500
Keys keys
1.12.2 IP600 font IP600
Function
Following table lists the functions that are available
ColdBoot Conference
LocalDirectory Macro Messages
Bitmaps used by the phone are defined in this section
Indicators indicators
Bitmaps bitmaps
Platform IP300/, IP500/, IP600/ and IP4000
Animations Animations/ IP300/, IP500/, IP600/ and IP4000
LEDs led
Classes Classes
Assignments Assignments
Following table, x is the LED number
Level Interpretation
Event Logging logging
Three formats are available for the event timestamp
Basic Logging level/change/ and render
Type Example
Scheduled Logging Parameters scheduled
These settings affect security aspects of the phone
Password Lengths pwd/length
Security security
RAM Disk RAMdisk
Provisioning provisioning
Request request
Delay delay
Feature feature
Finder finder
Resource resource
Quotas quotas
Browser Limits limits
Default Interpretation
MicroBrowser microbrowser
Main Browser main
112 Copyright 2004 Polycom, Inc
Attribute Permitted
SIP Configuration sip.cfg
Protocol volpProt
Local local
Server server
SIP SIP
Invite
Request Validation requestValidation Attribute
Update
Default Interpretation Ues
Conference Setup conference Attribute
Routing routing
Dial Plan dialplan
Emergency emergency
SIP Logging logging/ level/ change
Registration reg
Per-phone Configuration phone1.cfg
122 Copyright 2004 Polycom, Inc
Do Not Disturb donotdisturb
Automatic Off-hook Call Placement autoOffHook
Missed Call Configuration serverMissedCall
Calls call
Figured as shared
Diversion divert
No Answer noanswer
Calls can be automatically diverted when the phone is busy
Forward All fwd
Busy busy
Dial Plan dialplan
Phone can automatically divert calls when DND is enabled
Do Not Disturb dnd
Routing routing
Digit Map digitmap
URL
Messaging msg
Network Address Translation nat
Message Waiting Indicator mwi
130 Copyright 2004 Polycom, Inc
Title
Basic Protocols
RFC and Internet Draft Support
Request Support
Header Supported
Header Support
Copyright 2004 Polycom, Inc 133
Response Supported
Response Support
4.1 1xx Responses Provisional
4.2 2xx Responses Success
4.4 4xx Responses Request Failure
4.3 3xx Responses Redirection
4.6 6xx Responses Global Failure
4.5 5xx Responses Server Failure
Third Party Call Control
Hold Implementation
Reliability of Provisional Responses
Transfer
Phone supports the following SIP protocol extensions
Protocol Extensions
Bridged Line Appearance Signaling
Shared Call Appearance Signaling
Or their successors