Administrator Guide SoundPoint/SoundStation IP SIP
Polycom, Inc
Table of Contents
Presence and Instant Messaging Features
Optimization
Session Initiation Protocol SIP 131
Protocol Extensions 138
Administrator Guide SoundPoint IP / SoundStation IP
Overview
Administrator Guide SoundPoint IP / SoundStation IP Overview
Installation Models
Installation and Operation
Basic Network Setup
Installation Process
Phones boot up in two phases
Dhcp or Manual TCP/IP Setup
Access to Network Configuration Menu
Local User Interface Setup Menus
Main Menu
Name Possible Values a Description
Name Possible Description Values
Dhcp Menu
Name Possible Values Description
Server Menu
Reset to Factory Defaults
Application Configuration
Advantages of using a boot server
Configuration Files
Centralized Configuration
FTP vs. Tftp
Default Master Configuration File
Master configuration files contain four XML attributes
Category Description Example
Application Configuration Files
Deploying a Boot Server for the Phones
Account-by-account basis
Step Instructions
Local Phone Configuration
Passwords
Call Timer
Basic Features
Call Log
Phone maintains a call log. The log
Called Party Identification
Call Waiting
Calling Party Identification
Missed Call Notification
Configurable Feature Keys
SoundPoint IP 300 SIP Key Layout
SoundStation IP 4000 SIP Key Layout
IP 600 Function
Key ID
Connected Party Identification
Context Sensitive Volume Control
Customizable Audio Sound Effects
Distinctive Incoming Call Treatment
Message Waiting Indication
Distinctive Ringing
Administration Distinctive Incoming Call Treatment
Distinctive Call Waiting
For more information, see 3.1.16 Local Contact Directory on
Handset, Headset, and Speakerphone
Do-Not-Disturb
Local Contact Directory
Local Contact Directory File example
Local Contact Directory File Format
Element Permitted Values Interpretation
Microphone Mute
Local Digit Map
Multiple Call Appearances
Shared Call Appearances
Bridged Line Appearances
Boot Server
Customizable Fonts and Indicators
Speed Dial
Soft Key-Driven User Interface
Time and Date Display
Idle Display Animation
Automatic Off-hook Call Placement
Call Management Features
Call Hold
Three-Way Conference, Local or Centralized
Call Transfer
Call Diversion Call Forward
Directed Call Pick-up
Call Park / Retrieve
Group Call Pick-up
Low-Delay Audio Packet Transmission
Audio Processing Features
Jitter Buffer and Packet Error Concealment
Last Call Return
Voice Activity Detection VAD
Local Conference Mixing
Dtmf Event RTP Payload
Dtmf Tone Generation
Audio Codecs
Acoustic Echo Cancellation AEC
Following table summarizes the phone’s audio codec support
Background Noise Suppression BNS
Presence and Instant Messaging Features
Comfort Noise Fill
Automatic Gain Control AGC
Instant Messaging
Localization Features
Multilingual User Interface
+FF00 U+FFFF
Name Range
Synthesized Call Progress Tones
Downloadable Fonts
Voicemail Integration
Advanced Server Features
Multiple Registrations
Password, and an optional array of registration servers
ACD login / logout
Server Redundancy
ACD agent available / unavailable
Security Features
Accessory Internet Features
Local User and Administrator Privilege Levels
DNS SIP Server Name Resolution
Source IP address validation Digest authentication Both
Incoming Signaling Validation
Administrator Guide SoundPoint IP / SoundStation IP
Application Network Setup
Ethernet Switch
SoundPoint IP Switch Port Priorities
RTP Ports
Working with Network Address Translation NAT
For TFTP, refer to 2.2.2.1.1 FTP vs. Tftp on
Updating and Rebooting
Centralized Reboot
Manual Reboot Menu Option or Key Presses
Periodic Polling For Upgrades
Event Logging
Log files uploaded in this manner are named
Audio Quality Issues and VLANs
Ieee 802.1p/Q
IP TOS
Rtcp Support
Page
Core Configuration ipmid.cfg
Configuration Files
Localization localization
Attribute Permitted Interpretation Values
Multilingual multilingual
Adding New Languages
Call Progress Tones callProgTones
Date and Time datetime
User Preferences userpreferences
Attribute Permitted Default Interpretation Values
Permitted Attribute Values Interpretation
Dual Tone Multi-Frequency Dtmf
Tones tones
Chord Sets chordsets
All three blocks use the same chord set specification format
Attribute Permitted Values Interpretation
Following sampled audio Wave file .wav formats are supported
Sound Effects soundeffects
Instruction Meaning Example
Patterns patterns
Call progress Use within phone Pattern number
Call Progress Patterns
Ringer Patterns
Ringer pattern Default description Number
Miscellaneous Patterns
Ring type ringType
Miscellaneous Use within phone Pattern number
Voice Coding Algorithms codecs
Voice Settings voice
Following voice codecs are supported
Codec Profiles profiles
Codec Preferences preferences Attribute
Attribute Values Default Interpretation
Volume Persistence volume
Gains gains
Attribute Default
Acoustic Echo Cancellation AEC
Background Noise Suppression NS
Acoustic Echo Suppression AES
Automatic Gain Control AGC
Transmit Equalization Txeq
Receive Equalization Rxeq
Voice Activity Detection VAD
Quality of Service QOS
Ethernet Ieee 802.1p/Q Ethernet
Other Other
IP TOS IP
Basic TCP/IP Tcpip
Attribute Permitted Values Default
Network Monitoring netMon
Time Synchronization Sntp
Stop DST on the last Sunday in October at 2 am
Port port
RTP RTP Attribute Permitted Default Interpretation Values
Web Server Httpd
Configuration cfg
Call Handling Configuration call
Hold, Local Reminder localReminder
Directory directory
Fonts font
SoundPoint IP
Attribute Permitted Values Default Interpretation
Example of use
1.12.1 IP500 font IP500
Keys keys
1.12.2 IP600 font IP600
Function
Following table lists the functions that are available
ColdBoot Conference
LocalDirectory Macro Messages
Bitmaps bitmaps
Indicators indicators
Platform IP300/, IP500/, IP600/ and IP4000
Bitmaps used by the phone are defined in this section
Animations Animations/ IP300/, IP500/, IP600/ and IP4000
Assignments Assignments
Classes Classes
Following table, x is the LED number
LEDs led
Level Interpretation
Event Logging logging
Three formats are available for the event timestamp
Basic Logging level/change/ and render
Type Example
Scheduled Logging Parameters scheduled
These settings affect security aspects of the phone
Password Lengths pwd/length
Security security
RAM Disk RAMdisk
Provisioning provisioning
Request request
Delay delay
Feature feature
Finder finder
Resource resource
Quotas quotas
MicroBrowser microbrowser
Default Interpretation
Main Browser main
Browser Limits limits
112 Copyright 2004 Polycom, Inc
Protocol volpProt
SIP Configuration sip.cfg
Local local
Attribute Permitted
Server server
SIP SIP
Invite
Request Validation requestValidation Attribute
Update
Default Interpretation Ues
Conference Setup conference Attribute
Routing routing
Dial Plan dialplan
Emergency emergency
SIP Logging logging/ level/ change
Registration reg
Per-phone Configuration phone1.cfg
122 Copyright 2004 Polycom, Inc
Missed Call Configuration serverMissedCall
Automatic Off-hook Call Placement autoOffHook
Calls call
Do Not Disturb donotdisturb
Figured as shared
Diversion divert
Forward All fwd
Calls can be automatically diverted when the phone is busy
Busy busy
No Answer noanswer
Dial Plan dialplan
Phone can automatically divert calls when DND is enabled
Do Not Disturb dnd
Routing routing
Digit Map digitmap
URL
Messaging msg
Network Address Translation nat
Message Waiting Indicator mwi
130 Copyright 2004 Polycom, Inc
RFC and Internet Draft Support
Basic Protocols
Request Support
Title
Header Supported
Header Support
Copyright 2004 Polycom, Inc 133
4.1 1xx Responses Provisional
Response Support
4.2 2xx Responses Success
Response Supported
4.4 4xx Responses Request Failure
4.3 3xx Responses Redirection
4.6 6xx Responses Global Failure
4.5 5xx Responses Server Failure
Reliability of Provisional Responses
Hold Implementation
Transfer
Third Party Call Control
Phone supports the following SIP protocol extensions
Protocol Extensions
Bridged Line Appearance Signaling
Shared Call Appearance Signaling
Or their successors