Polycom Version 1.4.x 17 manual Optimization

Models: Version 1.4.x 17

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Administrator Guide - SoundPoint® IP / SoundStation® IP

Table of Contents

3.5.2 Downloadable Fonts

48

3.5.3 Synthesized Call Progress Tones

48

3.6

Advanced Server Features

49

3.6.1 Voicemail Integration

49

3.6.2 Multiple Registrations

50

3.6.3 ACD login / logout

52

3.6.4 ACD agent available / unavailable

53

3.6.5 Server Redundancy

53

 

3.6.5.1 DNS SIP Server Name Resolution

54

3.7

Accessory Internet Features

54

3.7.1 MicroBrowser

54

3.8

Security Features

54

3.8.1 Local User and Administrator Privilege Levels

54

3.8.2 Incoming Signaling Validation

55

4 Optimization

57

4.1

Ethernet Switch

57

4.2

Application Network Setup

57

4.2.1 RTP Ports

57

4.2.2 Working with Network Address Translation (NAT)

58

4.3

Updating and Rebooting

59

4.4

Event Logging

60

4.5

Audio Quality Issues and VLANs

61

4.5.1 IP TOS

62

4.5.2 IEEE 802.1p/Q

62

4.5.3 RTCP Support

63

4.6

Configuration Files

65

4.6.1 Core Configuration - ipmid.cfg

65

 

4.6.1.1 Localization <localization/>

65

 

4.6.1.2 User Preferences <user_preferences/>

69

 

4.6.1.3 Tones <tones/>

70

 

4.6.1.4 Sampled Audio for Sound Effects <sampled_audio/>

72

 

4.6.1.5 Sound Effects <sound_effects/>

73

 

4.6.1.6 Voice Settings <voice/>

78

 

4.6.1.7 Quality of Service <QOS/>

86

Copyright © 2004 Polycom, Inc.

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Polycom Version 1.4.x 17 manual Optimization