Hold Implementation, Transfer | Polycom Version 1.4.x 17 manual

Administrator Guide - SoundPoint® IP / SoundStation® IPSession Initiation Protocol (SIP)

Response	Supported	Notes

606 Not Acceptable	No

5.1.5 Hold Implementation

The phone supports both currently accepted means of signaling hold. The first method, no longer recommended due in part to the RTCP problems associated with it, is to set the “c” destination addresses for the media streams in the SDP to zero, for example, c=0.0.0.0. The second, and preferred, method is to signal the media direc- tions with the “a” SDP media attributes sendonly, recvonly, inactive or sendrecv. The hold signaling method used by the phone is configurable (for more information, see

4.6.2.1.3SIP <SIP/> on page 115) but both methods are supported when signaled by the remote endpoint.

5.1.6Reliability of Provisional Responses

The phone fully supports RFC 3262 - Reliability of Provisional Responses.

5.1.7 Transfer

The phone supports transfer using the REFER method specified in draft-ietf-sip-cc- transfer-05 and RFC 3515.

5.1.8 Third Party Call Control

The phone supports the delayed media negotiations (INVITE without SDP) associated with third party call control applications.

Copyright © 2004 Polycom, Inc.

137

Image 145

Polycom Version 1.4.x 17 Hold Implementation, Reliability of Provisional Responses, Transfer, Third Party Call Control

Contents

Administrator Guide SoundPoint/SoundStation IP SIP Polycom, Inc Table of Contents Presence and Instant Messaging Features Optimization Session Initiation Protocol SIP 131 Protocol Extensions 138 Administrator Guide SoundPoint IP / SoundStation IP Overview Administrator Guide SoundPoint IP / SoundStation IP Overview Installation Models Installation and Operation Basic Network Setup Installation ProcessPhones boot up in two phases Dhcp or Manual TCP/IP Setup Access to Network Configuration Menu Local User Interface Setup MenusMain Menu Name Possible Values a Description Name Possible Description Values Dhcp Menu Name Possible Values Description Server Menu Reset to Factory Defaults Application ConfigurationAdvantages of using a boot server Configuration Files Centralized ConfigurationFTP vs. Tftp Default Master Configuration File Master configuration files contain four XML attributes Category Description Example Application Configuration Files Deploying a Boot Server for the Phones Account-by-account basis Step Instructions Local Phone Configuration Passwords Call Timer Basic FeaturesCall Log Phone maintains a call log. The log Called Party Identification Call WaitingCalling Party Identification Missed Call Notification Configurable Feature Keys SoundPoint IP 300 SIP Key Layout SoundStation IP 4000 SIP Key Layout IP 600 Function Key ID Connected Party Identification Context Sensitive Volume ControlCustomizable Audio Sound Effects Distinctive Incoming Call Treatment Message Waiting Indication Distinctive Ringing Administration Distinctive Incoming Call TreatmentDistinctive Call Waiting For more information, see 3.1.16 Local Contact Directory on Handset, Headset, and Speakerphone Do-Not-Disturb Local Contact Directory Local Contact Directory File example Local Contact Directory File Format Element Permitted Values Interpretation Microphone Mute Local Digit MapMultiple Call Appearances Shared Call Appearances Bridged Line Appearances Boot Server Customizable Fonts and Indicators Speed Dial Soft Key-Driven User Interface Time and Date Display Idle Display Animation Automatic Off-hook Call Placement Call Management FeaturesCall Hold Three-Way Conference, Local or Centralized Call TransferCall Diversion Call Forward Directed Call Pick-up Call Park / Retrieve Group Call Pick-up Low-Delay Audio Packet Transmission Audio Processing FeaturesJitter Buffer and Packet Error Concealment Last Call Return Voice Activity Detection VAD Local Conference Mixing Dtmf Event RTP Payload Dtmf Tone Generation Audio Codecs Acoustic Echo Cancellation AECFollowing table summarizes the phone’s audio codec support Background Noise Suppression BNS Presence and Instant Messaging FeaturesComfort Noise Fill Automatic Gain Control AGC Instant Messaging Localization FeaturesMultilingual User Interface +FF00 U+FFFF Name Range Synthesized Call Progress Tones Downloadable Fonts Voicemail Integration Advanced Server Features Multiple Registrations Password, and an optional array of registration servers ACD login / logout Server Redundancy ACD agent available / unavailable Security Features Accessory Internet FeaturesLocal User and Administrator Privilege Levels DNS SIP Server Name Resolution Source IP address validation Digest authentication Both Incoming Signaling Validation Administrator Guide SoundPoint IP / SoundStation IP Application Network Setup Ethernet SwitchSoundPoint IP Switch Port Priorities RTP Ports Working with Network Address Translation NAT For TFTP, refer to 2.2.2.1.1 FTP vs. Tftp on Updating and Rebooting Centralized Reboot Manual Reboot Menu Option or Key PressesPeriodic Polling For Upgrades Event Logging Log files uploaded in this manner are named Audio Quality Issues and VLANs Ieee 802.1p/Q IP TOS Rtcp Support Page Core Configuration ipmid.cfg Configuration FilesLocalization localization Attribute Permitted Interpretation Values Multilingual multilingual Adding New Languages Call Progress Tones callProgTones Date and Time datetime User Preferences userpreferences Attribute Permitted Default Interpretation ValuesPermitted Attribute Values Interpretation Dual Tone Multi-Frequency Dtmf Tones tones Chord Sets chordsets All three blocks use the same chord set specification format Attribute Permitted Values Interpretation Following sampled audio Wave file .wav formats are supported Sound Effects soundeffects Instruction Meaning Example Patterns patterns Call progress Use within phone Pattern number Call Progress Patterns Ringer Patterns Ringer pattern Default description Number Miscellaneous Patterns Ring type ringTypeMiscellaneous Use within phone Pattern number Voice Coding Algorithms codecs Voice Settings voiceFollowing voice codecs are supported Codec Profiles profiles Codec Preferences preferences Attribute Attribute Values Default Interpretation Volume Persistence volume Gains gains Attribute Default Acoustic Echo Cancellation AEC Background Noise Suppression NS Acoustic Echo Suppression AES Automatic Gain Control AGC Transmit Equalization Txeq Receive Equalization Rxeq Voice Activity Detection VAD Quality of Service QOSEthernet Ieee 802.1p/Q Ethernet Other Other IP TOS IP Basic TCP/IP Tcpip Attribute Permitted Values DefaultNetwork Monitoring netMon Time Synchronization Sntp Stop DST on the last Sunday in October at 2 am Port port RTP RTP Attribute Permitted Default Interpretation Values Web Server Httpd Configuration cfg Call Handling Configuration call Hold, Local Reminder localReminder Directory directory Fonts font SoundPoint IP Attribute Permitted Values Default InterpretationExample of use 1.12.1 IP500 font IP500 Keys keys1.12.2 IP600 font IP600 Function Following table lists the functions that are available ColdBoot Conference LocalDirectory Macro Messages Bitmaps bitmaps Indicators indicatorsPlatform IP300/, IP500/, IP600/ and IP4000 Bitmaps used by the phone are defined in this section Animations Animations/ IP300/, IP500/, IP600/ and IP4000 Assignments Assignments Classes ClassesFollowing table, x is the LED number LEDs led Level Interpretation Event Logging logging Three formats are available for the event timestamp Basic Logging level/change/ and renderType Example Scheduled Logging Parameters scheduled These settings affect security aspects of the phone Password Lengths pwd/lengthSecurity security RAM Disk RAMdisk Provisioning provisioning Request request Delay delay Feature feature Finder finder Resource resourceQuotas quotas MicroBrowser microbrowser Default InterpretationMain Browser main Browser Limits limits 112 Copyright 2004 Polycom, Inc Protocol volpProt SIP Configuration sip.cfgLocal local Attribute Permitted Server server SIP SIP Invite Request Validation requestValidation Attribute Update Default Interpretation Ues Conference Setup conference Attribute Routing routing Dial Plan dialplan Emergency emergency SIP Logging logging/ level/ change Registration reg Per-phone Configuration phone1.cfg 122 Copyright 2004 Polycom, Inc Missed Call Configuration serverMissedCall Automatic Off-hook Call Placement autoOffHookCalls call Do Not Disturb donotdisturb Figured as shared Diversion divert Forward All fwd Calls can be automatically diverted when the phone is busyBusy busy No Answer noanswer Dial Plan dialplan Phone can automatically divert calls when DND is enabledDo Not Disturb dnd Routing routing Digit Map digitmap URL Messaging msg Network Address Translation nat Message Waiting Indicator mwi 130 Copyright 2004 Polycom, Inc RFC and Internet Draft Support Basic ProtocolsRequest Support Title Header Supported Header Support Copyright 2004 Polycom, Inc 133 4.1 1xx Responses Provisional Response Support4.2 2xx Responses Success Response Supported 4.4 4xx Responses Request Failure 4.3 3xx Responses Redirection 4.6 6xx Responses Global Failure 4.5 5xx Responses Server Failure Reliability of Provisional Responses Hold ImplementationTransfer Third Party Call Control Phone supports the following SIP protocol extensions Protocol Extensions Bridged Line Appearance Signaling Shared Call Appearance SignalingOr their successors