Administrator Guide SoundPoint/SoundStation IP SIP
Polycom, Inc
Table of Contents
Presence and Instant Messaging Features
Optimization
Session Initiation Protocol SIP 131
Protocol Extensions 138
Administrator Guide SoundPoint IP / SoundStation IP
Overview
Administrator Guide SoundPoint IP / SoundStation IP Overview
Installation and Operation
Installation Models
Basic Network Setup
Installation Process
Phones boot up in two phases
Dhcp or Manual TCP/IP Setup
Main Menu
Local User Interface Setup Menus
Access to Network Configuration Menu
Name Possible Values a Description
Dhcp Menu
Name Possible Description Values
Server Menu
Name Possible Values Description
Reset to Factory Defaults
Application Configuration
Advantages of using a boot server
Configuration Files
Centralized Configuration
FTP vs. Tftp
Master configuration files contain four XML attributes
Default Master Configuration File
Application Configuration Files
Category Description Example
Deploying a Boot Server for the Phones
Step Instructions
Account-by-account basis
Local Phone Configuration
Passwords
Call Log
Basic Features
Call Timer
Phone maintains a call log. The log
Calling Party Identification
Call Waiting
Called Party Identification
Missed Call Notification
Configurable Feature Keys
SoundPoint IP 300 SIP Key Layout
SoundStation IP 4000 SIP Key Layout
Key ID
IP 600 Function
Connected Party Identification
Context Sensitive Volume Control
Customizable Audio Sound Effects
Message Waiting Indication
Distinctive Incoming Call Treatment
Distinctive Call Waiting
Administration Distinctive Incoming Call Treatment
Distinctive Ringing
For more information, see 3.1.16 Local Contact Directory on
Do-Not-Disturb
Handset, Headset, and Speakerphone
Local Contact Directory
Local Contact Directory File Format
Local Contact Directory File example
Element Permitted Values Interpretation
Microphone Mute
Local Digit Map
Multiple Call Appearances
Shared Call Appearances
Bridged Line Appearances
Customizable Fonts and Indicators
Boot Server
Soft Key-Driven User Interface
Speed Dial
Time and Date Display
Idle Display Animation
Automatic Off-hook Call Placement
Call Management Features
Call Hold
Three-Way Conference, Local or Centralized
Call Transfer
Call Diversion Call Forward
Directed Call Pick-up
Group Call Pick-up
Call Park / Retrieve
Jitter Buffer and Packet Error Concealment
Audio Processing Features
Low-Delay Audio Packet Transmission
Last Call Return
Local Conference Mixing
Voice Activity Detection VAD
Dtmf Tone Generation
Dtmf Event RTP Payload
Audio Codecs
Acoustic Echo Cancellation AEC
Following table summarizes the phone’s audio codec support
Comfort Noise Fill
Presence and Instant Messaging Features
Background Noise Suppression BNS
Automatic Gain Control AGC
Instant Messaging
Localization Features
Multilingual User Interface
Name Range
+FF00 U+FFFF
Downloadable Fonts
Synthesized Call Progress Tones
Advanced Server Features
Voicemail Integration
Multiple Registrations
Password, and an optional array of registration servers
ACD login / logout
ACD agent available / unavailable
Server Redundancy
Local User and Administrator Privilege Levels
Accessory Internet Features
Security Features
DNS SIP Server Name Resolution
Incoming Signaling Validation
Source IP address validation Digest authentication Both
Administrator Guide SoundPoint IP / SoundStation IP
SoundPoint IP Switch Port Priorities
Ethernet Switch
Application Network Setup
RTP Ports
Working with Network Address Translation NAT
Updating and Rebooting
For TFTP, refer to 2.2.2.1.1 FTP vs. Tftp on
Periodic Polling For Upgrades
Manual Reboot Menu Option or Key Presses
Centralized Reboot
Event Logging
Audio Quality Issues and VLANs
Log files uploaded in this manner are named
IP TOS
Ieee 802.1p/Q
Rtcp Support
Page
Core Configuration ipmid.cfg
Configuration Files
Localization localization
Multilingual multilingual
Attribute Permitted Interpretation Values
Adding New Languages
Date and Time datetime
Call Progress Tones callProgTones
User Preferences userpreferences
Attribute Permitted Default Interpretation Values
Permitted Attribute Values Interpretation
Tones tones
Dual Tone Multi-Frequency Dtmf
All three blocks use the same chord set specification format
Chord Sets chordsets
Following sampled audio Wave file .wav formats are supported
Attribute Permitted Values Interpretation
Sound Effects soundeffects
Patterns patterns
Instruction Meaning Example
Call Progress Patterns
Call progress Use within phone Pattern number
Ringer pattern Default description Number
Ringer Patterns
Miscellaneous Patterns
Ring type ringType
Miscellaneous Use within phone Pattern number
Voice Coding Algorithms codecs
Voice Settings voice
Following voice codecs are supported
Codec Preferences preferences Attribute
Codec Profiles profiles
Volume Persistence volume
Attribute Values Default Interpretation
Attribute Default
Gains gains
Acoustic Echo Cancellation AEC
Acoustic Echo Suppression AES
Background Noise Suppression NS
Automatic Gain Control AGC
Receive Equalization Rxeq
Transmit Equalization Txeq
Voice Activity Detection VAD
Quality of Service QOS
Ethernet Ieee 802.1p/Q Ethernet
IP TOS IP
Other Other
Network Monitoring netMon
Attribute Permitted Values Default
Basic TCP/IP Tcpip
Time Synchronization Sntp
Stop DST on the last Sunday in October at 2 am
RTP RTP Attribute Permitted Default Interpretation Values
Port port
Configuration cfg
Web Server Httpd
Call Handling Configuration call
Directory directory
Hold, Local Reminder localReminder
Fonts font
SoundPoint IP
Attribute Permitted Values Default Interpretation
Example of use
1.12.1 IP500 font IP500
Keys keys
1.12.2 IP600 font IP600
Following table lists the functions that are available
Function
ColdBoot Conference
LocalDirectory Macro Messages
Platform IP300/, IP500/, IP600/ and IP4000
Indicators indicators
Bitmaps bitmaps
Bitmaps used by the phone are defined in this section
Animations Animations/ IP300/, IP500/, IP600/ and IP4000
Following table, x is the LED number
Classes Classes
Assignments Assignments
LEDs led
Event Logging logging
Level Interpretation
Three formats are available for the event timestamp
Basic Logging level/change/ and render
Type Example
Scheduled Logging Parameters scheduled
These settings affect security aspects of the phone
Password Lengths pwd/length
Security security
Provisioning provisioning
RAM Disk RAMdisk
Delay delay
Request request
Feature feature
Finder finder
Resource resource
Quotas quotas
Main Browser main
Default Interpretation
MicroBrowser microbrowser
Browser Limits limits
112 Copyright 2004 Polycom, Inc
Local local
SIP Configuration sip.cfg
Protocol volpProt
Attribute Permitted
Server server
SIP SIP
Invite
Update
Request Validation requestValidation Attribute
Conference Setup conference Attribute
Default Interpretation Ues
Dial Plan dialplan
Routing routing
SIP Logging logging/ level/ change
Emergency emergency
Per-phone Configuration phone1.cfg
Registration reg
122 Copyright 2004 Polycom, Inc
Calls call
Automatic Off-hook Call Placement autoOffHook
Missed Call Configuration serverMissedCall
Do Not Disturb donotdisturb
Diversion divert
Figured as shared
Busy busy
Calls can be automatically diverted when the phone is busy
Forward All fwd
No Answer noanswer
Dial Plan dialplan
Phone can automatically divert calls when DND is enabled
Do Not Disturb dnd
Digit Map digitmap
Routing routing
Messaging msg
URL
Message Waiting Indicator mwi
Network Address Translation nat
130 Copyright 2004 Polycom, Inc
Request Support
Basic Protocols
RFC and Internet Draft Support
Title
Header Support
Header Supported
Copyright 2004 Polycom, Inc 133
4.2 2xx Responses Success
Response Support
4.1 1xx Responses Provisional
Response Supported
4.3 3xx Responses Redirection
4.4 4xx Responses Request Failure
4.5 5xx Responses Server Failure
4.6 6xx Responses Global Failure
Transfer
Hold Implementation
Reliability of Provisional Responses
Third Party Call Control
Protocol Extensions
Phone supports the following SIP protocol extensions
Bridged Line Appearance Signaling
Shared Call Appearance Signaling
Or their successors