Maintenance Troubleshooting, Error Messages | Printek 8000SE

MAINTENANCE AND

TROUBLESHOOTING

Error Messages

This section provides a partial list of fatal errors. Fatal errors typically cannot be recovered from without the loss of data. In each case, ERROR is shown on the top line of the display and one of the following messages is shown on the bottom line. Suggested solutions for each of these messages are listed to the right of each error message in the table which follows. If the suggested solution does not solve the problem, please refer to “Obtaining Service” on page 76.

Note that none of these messages “flash” on the display. Messages which are flashed on the display are discussed in the “Common Error Conditions” section on page 38.

Other errors which are not listed here or in “DAILY OPERATION” should be reported to the company where you purchased your printer, or to your nearest Authorized Service Center. If you do not know the name or number of your nearest Authorized Service Center, see “Obtaining Service” later in this section.

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Printek 8000SE manual Maintenance Troubleshooting, Error Messages

Contents

FormsMaster 8000se Series Part Number Iii Specifications are subject to change without noticePage Page Table of Contents Forms Menu Common Error ConditionsIntroduction To Setup Error Messages Preventive Maintenance Obtaining Service Viii 102Simple TTY Emulation 103 Printek Emulation 104 Models and Options Introduction Manual Contents Page Page Getting Started Installation Interface Set Up RS-232C Serial Interface Pin Signal Parallel Interface Ethernet 10/100BaseT Wireless Ethernet Print Server Why Use Only Printek Brand Ribbons Installing the Ribbon Cartridge T T I N G S T a R T E D Ribbon Installation Installing the Ribbon Cartridge Close the ribbon lid on top of the printer Open the doors on each tractor Loading PaperFormsMaster 8000se Single Tractor Model FormsMaster 8003se TriTrak Model Loading the Front Tractors Loading the Center Tractors Selecting Which Form to Print Printer Self-Test T T I N G S T a R T E D Introduction Daily Operation Display will show the currently selected Control Panel FeaturesLCD Display and Online Indicator I L Y O P E R a T I O N Control Panel Buttons Move forward for easy access to all tractors This button is used to access up to ten differentForms which have been previously configured Configuration for more information Form When Align Print is pressed, the horizontalAdjustment is shown first. Pressing the Value To access the vertical adjustment, press either Loading a New or Different Form In the Tractors Selecting and Loading FormsSelecting a Form Already Loaded in the Tractors Loading the Form in the Tractors Open the tractor doors and remove the old form Paper positioned in left tractor New form loaded in tractors Ejecting And Tearing Off a Form Tearing off a form Removing the Old Ribbon Cartridge Installing a New Ribbon Cartridge Close the ribbon lid and place printer back on line Installing the New Ribbon Cartridge ←0.00→ Aligning PrintAligning Print On Invoices Left/Right ⎯0.30→ Down/Up Print Check Paper Common Error Conditions No Ribbon or Wrong Ribbon No Paper to LoadToo Much Paper to Unload Selected Form is Not Loaded Change Ribbon Other ErrorsRibbon Lid Open Paper Door Open Setup Buttons Printer ConfigurationIntroduction To Setup Using the Submenu Button Entering SetupEntering Setup Menus Using the Menu Button Exiting Menus Saving Changes No Changes Using the Item and Value ButtonsExiting Setup ←No Exit Setup ←Yes Menus? Forms Menu Tractor Path Front Forms Menu ItemsForm Name Form Form Length 66 Lines Cut AdjustmentAutomatic Cut No Lines/Inch Bottom Margin 0 Lines Top Margin 0 LinesPossible Values 0* … 226 Lines Right Margin Column Possible Values Column 0* …Left Margin Column Possible Values Column 4 … Language Font Epson FX FDDraft Speed Normal Impact Force Normal Unidirectional No Possible Values Normal*, SlashedZero Normal Possible Values No*, Yes Serial Interface MenuEntering the Interface Menu Auto LF Off RS-232C Serial Interface ItemsEmulation Epson Auto CR On Data Bits Characters ControlMinimum Buffer No Baud Rate Busy Polarity Low DTR Power On/OffStop Bits Parity None ETX/ACK Off Possible Values Power On/OffXON/XOFF Off I N T E R C O N F I G U R a T I O N Possible Values On, Off LAN Setup OffParallel/LAN Interface Items Parallel/LAN IP Gateway IP AddressSubnet Mask Auto LF Off Max Form Allowed Auto-Scroll 1 Second DelayOptions Menu Possible Values Finish Paper Out Fault Finish Char. To Ignore 255 Possible Values 0, … Size 8192 Characters Top of Barcode OffTop Oversized Off User Language English Ribbon Check On Possible Values Yes, NoTruncate Lines No Possible Values On*, Off Emulation QMS CodeV Ribbon Life Million CharsImagerPlus Graphic Card ImagerPlus QMS Char Set ControlCharact 5E HexLine Terminator Bar Code Density High-Res Imager Zero Slashed Free Format Not ActiveIgnore Data Not Active CodeV SP Fields Process LineRegistrati Not MaintainedVertical DPI Vertical Text Version Delete Logos No Quiet Mode Not ActiveThis item selects the Spacing mode Test Menu Print Menus Test Mode Off I N T E R C O N F I G U R a T I O N Page Form Construction Form Construction Form Layout Considerations Error Messages Maintenance Troubleshooting Error Message Preventive MaintenanceObtaining Service Page Page Align Print Edit Allowed Advanced Setup FeaturesSecurity Menu V a N C E D S E T U P F E a T U R E S Options Menu Edit Allowed Forms Menu Edit AllowedInterface Menu Edit Allowed Page Using Remote Setup V a N C E D S E T U P F E a T U R E S Remote Setup Line Definitions V a N C E D S E T U P F E a T U R E S Page Remote Setup Example File Page Page Introduction Using the Optional Setup ModuleSetup Module Installation ←Copy to Printer ←Copy to Module Initializing Setup ModuleNew Setup Module Detected Copying Setup To Module Copying Setup to Printer I N G T H E O P T I O N a L S E T U P M O D U L E Printer Reset Conditions Horizontal tabs Genicom 3840 and 3410 Emulation Control Code and Escape Sequence Summaries Ansi x3.64 Emulation Epson FX Emulation 100 IBM Proprinter Emulation ESC a ESC @ n1 n2 m1 m2 m3 m4 Double-High ModeESC \ n1 n2 Print Characters ESC n Print Single Character Delete Simple TTY Emulation Printek Emulation 105 Ascii Character Tables 106 107 108 109 Page 111 Specifications60 to 240 dpi horizontally x 72 dpi vertically 112 Inches 113 23,000,000 character, mobius loop cartridge 114 PrinterWorkmanship 115 116 117 Glossary of Terms 118 Received from the host computer Able to respond to the commands and textPrinter is powered on default value Online Refers to the state of the printer when