Preventive Maintenance, Obtaining Service | Printek 8000SE guide

M A I N T E N A N C E A N D T R O U B L E S H O O T I N G

Error Message

Head Blocked?

Head Gap

I/O Overflow

Possible Solution

Check print head carriage area for obstructions.

Usually a result of a bad paper jam. Check for paper wedged in the print head nose shield area.

Make sure handshaking parameters set in the printer and at the host computer match each other.

Make sure interface cables are wired correctly.

Preventive Maintenance

Very little preventive maintenance is required by your FormsMaster 8000se series printer. It is only suggested that you periodically clear out any excessive paper dust.

Also, the various bearings used in the FormsMaster 8000se should not require any lubrication. If you do choose to lubricate any bearings, use only a 30 Wt. non-detergent motor oil. DO NOT use any grease or any vegetable based oils.

Obtaining Service

If your FormsMaster 8000se series printer should require service, please contact the company where you purchased the printer. If you do not know where the printer was purchased, please call 800-368-4636 to obtain the

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Printek 8000SE manual Preventive Maintenance, Obtaining Service, Error Message

Contents

FormsMaster 8000se Series Part Number Specifications are subject to change without notice IiiPage Page Table of Contents Common Error Conditions Introduction To SetupError Messages Preventive Maintenance Obtaining Service Forms Menu 102 Simple TTY Emulation 103 Printek Emulation 104Viii Introduction Models and Options Manual Contents Page Page Installation Getting Started Interface Set Up Pin Signal RS-232C Serial Interface Parallel Interface Wireless Ethernet Print Server Ethernet 10/100BaseT Installing the Ribbon Cartridge Why Use Only Printek Brand Ribbons T T I N G S T a R T E D Ribbon Installation Installing the Ribbon Cartridge Close the ribbon lid on top of the printer Loading Paper FormsMaster 8000se Single Tractor ModelOpen the doors on each tractor FormsMaster 8003se TriTrak Model Loading the Front Tractors Loading the Center Tractors Printer Self-Test Selecting Which Form to Print T T I N G S T a R T E D Daily Operation Introduction Control Panel Features LCD Display and Online IndicatorDisplay will show the currently selected I L Y O P E R a T I O N Control Panel Buttons This button is used to access up to ten different Forms which have been previously configuredConfiguration for more information Move forward for easy access to all tractors When Align Print is pressed, the horizontal Adjustment is shown first. Pressing the ValueTo access the vertical adjustment, press either Form Selecting and Loading Forms Selecting a Form Already Loaded in the TractorsLoading a New or Different Form In the Tractors Loading the Form in the Tractors Open the tractor doors and remove the old form Paper positioned in left tractor New form loaded in tractors Ejecting And Tearing Off a Form Tearing off a form Installing a New Ribbon Cartridge Removing the Old Ribbon Cartridge Installing the New Ribbon Cartridge Close the ribbon lid and place printer back on line Aligning Print Aligning Print On InvoicesLeft/Right ←0.00→ Down/Up Print ⎯0.30→ Common Error Conditions Check Paper No Paper to Load Too Much Paper to UnloadSelected Form is Not Loaded No Ribbon or Wrong Ribbon Other Errors Ribbon Lid OpenPaper Door Open Change Ribbon Printer Configuration Introduction To SetupSetup Buttons Entering Setup Entering Setup MenusUsing the Menu Button Using the Submenu Button Using the Item and Value Buttons Exiting Setup←No Exit Setup ←Yes Menus? Exiting Menus Saving Changes No Changes Forms Menu Forms Menu Items Form Name FormTractor Path Front Cut Adjustment Automatic Cut NoLines/Inch Form Length 66 Lines Top Margin 0 Lines Possible Values 0* … 226 LinesBottom Margin 0 Lines Possible Values Column 0* … Left Margin ColumnPossible Values Column 4 … Right Margin Column Font Epson FX FD Draft Speed NormalImpact Force Normal Language Possible Values Normal*, Slashed Zero NormalPossible Values No*, Yes Unidirectional No Interface Menu Entering the Interface MenuSerial RS-232C Serial Interface Items Emulation EpsonAuto CR On Auto LF Off Characters Control Minimum Buffer NoBaud Rate Data Bits DTR Power On/Off Stop BitsParity None Busy Polarity Low Possible Values Power On/Off XON/XOFF OffETX/ACK Off I N T E R C O N F I G U R a T I O N LAN Setup Off Parallel/LAN Interface ItemsParallel/LAN Possible Values On, Off IP Address Subnet MaskIP Gateway Auto LF Off Auto-Scroll 1 Second Delay Options MenuMax Form Allowed Paper Out Fault Finish Possible Values Finish Possible Values 0, … Char. To Ignore 255 Top of Barcode Off Top Oversized OffUser Language English Size 8192 Characters Possible Values Yes, No Truncate Lines NoPossible Values On*, Off Ribbon Check On Ribbon Life Million Chars ImagerPlus Graphic CardImagerPlus Emulation QMS CodeV ControlCharact 5E Hex Line TerminatorBar Code Density High-Res QMS Char Set Free Format Not Active Ignore Data Not ActiveImager Zero Slashed LineRegistrati Not Maintained Vertical DPIVertical Text Version CodeV SP Fields Process Quiet Mode Not Active This item selects the Spacing modeTest Menu Delete Logos No Test Mode Off Print Menus I N T E R C O N F I G U R a T I O N Page Form Construction Form Construction Form Layout Considerations Maintenance Troubleshooting Error Messages Preventive Maintenance Obtaining ServiceError Message Page Page Advanced Setup Features Security MenuAlign Print Edit Allowed V a N C E D S E T U P F E a T U R E S Forms Menu Edit Allowed Interface Menu Edit AllowedOptions Menu Edit Allowed Page Using Remote Setup V a N C E D S E T U P F E a T U R E S Remote Setup Line Definitions V a N C E D S E T U P F E a T U R E S Page Remote Setup Example File Page Page Using the Optional Setup Module Setup Module InstallationIntroduction Initializing Setup Module New Setup Module Detected←Copy to Printer ←Copy to Module Copying Setup to Printer Copying Setup To Module I N G T H E O P T I O N a L S E T U P M O D U L E Printer Reset Conditions Horizontal tabs Control Code and Escape Sequence Summaries Genicom 3840 and 3410 Emulation Ansi x3.64 Emulation Epson FX Emulation 100 IBM Proprinter Emulation ESC @ n1 n2 m1 m2 m3 m4 Double-High Mode ESC \ n1 n2 Print Characters ESC n Print Single CharacterDelete ESC a Simple TTY Emulation Printek Emulation Ascii Character Tables 105 106 107 108 109 Page Specifications 60 to 240 dpi horizontally x 72 dpi vertically111 Inches 112 23,000,000 character, mobius loop cartridge 113 Printer Workmanship114 115 116 Glossary of Terms 117 118 Able to respond to the commands and text Printer is powered on default valueOnline Refers to the state of the printer when Received from the host computer