Diagnostics/Troubleshooting | Q-Logic 16HA manual

Section 3 Diagnostics/Troubleshooting

Introduction

This section contains information to help you diagnose and troubleshoot problems with your Switch.

•Power Supply Troubleshooting helps you solve AC power and Power Supply problems.

•Power-On-Self-Test (POST) checks the condition of the Switch with the exception of the GBICs.

•Fiber Continuity tests for open ﬁbers in the cable network.

SANbox-16HA Fibre Channel Switch		Diagnostics/Troubleshooting 3-1
Installer’s/User’s Manual	59005-03 Rev. A	Diagnostics/Troubleshooting 3-1

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Q-Logic 16HA user manual Diagnostics/Troubleshooting

Contents

SANbox-16HA High Availability Fibre Channel Switch Release Number 03, Revision a August Table of Contents 59005-03 Rev. a Installer’s/User’s Manual Installation Multi-Chassis Fabrics Diagnostics/TroubleshootingRemoval/Replacement Procedures Reference Information Index ViiQLogic Customer Support List of Figures and Tables Intended Audience How to Use This Manual Related Materials Sicherheitshinweise Safety Notices Federal Communications Commission FCC Class a Statement Communications Statements CE Statement Vcci Class a Statement Labeling Requirements Laser Safety Information Zugängliche Teile Accessible PartsPièces Accessibles QLogic Customer Support Preface 59005-03 Rev. a Installer’s/User’s Manual Introduction Section Major Fibre Channel Port Features Major Fibre Channel Port Features Segmented Loop Port SLPort Overview Fabric Port Overview Private Loop Segment Switch SLPort Management Fabric Translated Loop Port TLPort OverviewPrivate Loop TCP/IP Example 8General Description Major Switch Chassis Features Major Switch Chassis Features 10General Description Major Switch Management Features Major Switch Management Features Hard Zones Name Server Zoning by World Wide Name 14General Description SANsurfer Switch Management Application Switch Management ToolsSwitch Management Tools Telnet Simple Network Management Protocol Snmp Trivial File Transfer Protocol Tftp Fibre Channel Ports Fibre Channel Ports GigaBit Interface Converters GBICs Gbic Connector Test Mode Switch Power SwitchesFront Panel Controls Front Panel Controls Power Supply Fail LED RED Switch Logic Power Good LED GreenFront Panel LEDs Heartbeat LED Yellow Logged-In LED Green Over Temperature LED Red Switch Management Connector AC Input Power Connectors and FusesAC Input Power Connectors and Fuses Trafﬁc LED Yellow Chassis Back Chassis Back Back Panel Lights Power Supplys Unpack Installation Shelf Mount Place or Mount the EquipmentRack Mount Place or Mount the Equipment Cabinet Mounting Bracket IEC Class 1 Laser Information Label Install GBICs Install GBICsConnect to AC Power Connect to AC Power Switch Logic Power Good LED Switch Logic Power Good LEDCheck the Power-On-Self-Test Post Results Cable Fibre Channel Devices to the Switch Cable Fibre Channel Devices to the SwitchPublic Devices Private Devices Mixing Public and Private Devices on the Same Loop Switch PortsTuning Port Buffer Credits Distance Connections Hot-PluggableIncorrect Cabling Examples Public Loop Storage Devices Local Area Network LAN Public Storage ServersPublic FC To Scsi Bridge Public Loop Devices Public Loop Jbod Private Loop Storage Servers Private Translated Loop Public Loop Workstations Conﬁgure the Chassis Configure the Chassis Conﬁgure the Ports Configure the PortsFabric Ports SLPorts TPorts TLPorts Tuning Ports for Multi-Frame Sequences Zoning Zoning Rack and Shelf Administration Rack and Shelf AdministrationOperating the Switch Diagnostics/Troubleshooting Power Supply Troubleshooting Shaded text in table denotes abnormal indications Corrective Status Action System Status For example Overview Power-On-Self-Test PostPower-On-Self-Test Post Power-On-Self-Test Post Test/Failure Descriptions Heartbeat LED Blink Patterns Force Prom Mode in Effect 5 Blinks Fibre Channel Port Loop-back Test Failure 8 Blinks Switch Auto-Route Test Failure 10 Blinks Cable Continuity Tests Cable Continuity Tests Removal Input Fuse Input Fuse Replacement Gbic Connector Keyway Latch Bail Gbic Power Supply Power Supply Battery Battery Battery Multi-Chassis Fabrics Introduction Three Multi-Chassis Topologies Choosing a Topology Bandwidth Between Chassis Cascade Topology Cascade Topology Cascade Latency Cascade Fabric Size Cascade Physical Distance between Chassis Cascade Bandwidth Mkii Compatibility Cascade Zoning Mesh Fabric Size Mesh TopologyMesh Latency Mesh Topology Mesh Physical Distance Between Chassis Mesh Bandwidth Mesh Zoning TPort Rules for SANbox IO/T Chassis Multistage TopologyTPort Rules for SANbox Cross-Connect CC Chassis Multistage Fabric Size Multistage Zoning Multistage BandwidthMultistage Physical Distance Between Chassis Multistage Examples Multistage Topology SANbox-16 Multistage with eight CC chassis Fiber Optic TPort Connections CablingCopper TPort Connections TPort Cable Length Chassis Conﬁguration Chassis Configuration Chassis Conﬁguration Process Chassis Configuration Process 20Multi-Chassis Fabrics Appendix a SANbox-16HA Fibre Channel Switch Specifications SANbox-16HA Fibre Channel Switch SpeciﬁcationsSwitch Superscalar 40-MHz Intel i960HA Fabric Management Switch Maintainability Switch Environmental Switch MechanicalSwitch Electrical Shortwave Laser Gbic multi-mode Switch Regulatory Certiﬁcations Copper Inter-Enclosure Gbic active Longwave Laser Gbic single-mode Copper Intra-Enclosure Gbic passive 444.5 17.78 552.45 21.75 508 20.00 444.5 17.5 38.1 Hardware Support Help Desk Software Support Software SupportCustomer Responsibilities Index Index LED heartbeat 1-20 logged-in Device discovery Zoning cascade 5-8 description 2-21 mesh 5-11 multistage Index 59005-03 Rev. a Installer’s/User’s Manual