Technical Support, Availability, Training | Q-Logic 59048-02 A

1 – Introduction Technical Support

Q

1.3

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

1.3.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.3.2

Training

QLogic offers certification training for the technical professional for both the SANblade HBAs and the SANbox2 switches. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by email at tech.training@qlogic.com

1.3.3

Contact Information

Address:	QLogic Corporation
	6321 Bury Drive
	Eden Prairie, Minnesota 55346-1739
	USA
Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
QLogic Web Site:	www.qlogic.com
Technical Support Web Site:	http://support.qlogic.com

1-2	59048-02 A

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Q-Logic 59048-02 A manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-64 Switch Management User’s Guide SANbox2-64 Switch Management User’s Guide Document Revision History Table of Contents Section Managing Fabrics Section Managing Switches Displaying Switch InformationLink Data Window Managing I/O Blades Section Managing Ports Appendix a Command Line Interface Command SyntaxPort Information Data Window Appendix B Graphing Port Performance Glossary IndexPrinting Graphs Saving Graph Statistics to a File Switch Resets Switch Administrative States Timeout Values TablesMenu Shortcut Keys Tool Bar Buttons Severity Levels Edit Zoning Window Tool Bar Buttons Port Administrative States Port Speeds Port Modes Intended Audience Related Materials Technical Support AvailabilityTraining Contact Information Installing SANbox Manager Management Workstation Requirements SANsurfer Management Suite Disk Windows Installation SANsurfer Management Suite Disk Linux Installation Enter the following command SANsurfer Management Suite Disk Solaris Installation SANbox2 Installation Disk Windows Installation SANbox2 Installation Disk Linux InstallationSANbox2 Installation Disk Solaris Installation „ For a Linux platform, enter the SANboxManager command „ For a Solaris platform, enter the SANboxManager commandStarting SANbox Manager SANbox Manager Window Save Default Fabric File Dialog SANbox Manager Exiting SANbox Manager Uninstalling SANbox Manager Changing the SANbox Manager Default Fabric File Password Saving and Opening SANbox Manager Fabric View Files Setting SANbox Manager Preferences Preferences Dialog SANbox Manager Using Online Help Viewing Software Version and Copyright InformationSANbox Manager User Interface Menu Bar Topology DisplayFaceplate Display SANbox Manager Menu Structure Most menu selections have shortcut keys as shown in Table Menu Shortcut Keys Tool Bar Tool Bar Buttons Fabric Tree Fabric Tree Working Status Indicator Graphic WindowData Window and Tabs Using the Topology Display Switch and Link Status Working with Switches and Links Selecting Switches and LinksArranging Switches in the Display Opening the Faceplate Display and Topology Popup Menus Topology Data Windows Using the Faceplate Display Blades Port Views and Status Working with I/O Blades and PortsSelecting I/O Blades and Ports Opening the Faceplate Popup Menu Faceplate Data Windows User Authentication Security Inter-Switch Link Security Inband Management Managing the Fabric Database Adding a FabricChoose the Add Fabric button Removing a Fabric Opening a Fabric View FileSaving a Fabric View File Adding a New Switch to a Fabric Rediscovering a Fabric Replacing a Failed Switch Deleting Switches and Links Displaying Fabric InformationFabric Status Topology Display Switch and Status Icons Switch Icon Description Displaying the Event Browser Events Browser Severity Levels Severity Description Icon Filtering the Event Browser Filter Events Dialog Sorting the Event Browser Save the Event Browser to a FileActive Zone Set Data Window Zoning a Fabric Active Zone Set Data Window Zoning Concepts ZonesSoft Zones Access Control List Hard Zones Virtual Private Fabric Hard Zones Aliases Zone SetsZoning Database Zoning Configuration Using the Zoning Config DialogFC-SW-2 Auto Save Default Visibility Restoring Default ZoningMerging Fabrics and Zoning Zone Merge Failure Recovery Zone Merge Failure Using the Edit Zoning Window Edit Zoning Window Edit Zoning Window Tool Bar Buttons Managing Zone Sets Creating a Zone Set Activating and Deactivating a Zone Set Copying a Zone to a Zone SetRemoving a Zone from a Zone Set or from All Zone Sets Removing a Zone Set Removing All Zoning Definitions Managing Zones Creating a Zone in a Zone Set Adding Zone Members Renaming a Zone or a Zone Set Removing a Zone MemberRemoving a Zone from a Zone Set Removing a Zone from All Zone Sets Changing Zone Types Managing AliasesCreating an Alias Adding a Member to an Alias Removing an Alias from All Zones Managing Fabrics Zoning a Fabric 59048-02 a Managing User Accounts Factory User Accounts Account Administration Add Creating User Accounts Account Administration Remove Removing a User Account Changing a User Account Password Account Administration Change Password Displaying Switch Information 4shows the faceplate display for the SANbox2-64 switch Switch Data Window Name Server Data WindowName Server Data Window Entries Switch Data Window Entries Switch Data Window Entries Link Data Window Port Statistics Data WindowPort Information Data Window Configured Zonesets Data Window Configured Zonesets Data Window Configuring Alarms Alarm Threshold Configuration Dialog Event CountSample Interval Paging a Switch Setting the Date and TimeResetting a Switch Exporting Name Server Information to a File Configuring a Switch Switch Resets Switch Properties Switch Properties Dialog Symbolic Name Switch Administrative StatesSwitch Administrative States Domain ID and Domain ID Lock Broadcast Support FC-SW-2 Compliance for Zoning Timeout Values Timeout ValuesLegacy Port Address Format Network Properties Network Properties Dialog IP Configuration IP Configuration Parameters Snmp Configuration Snmp Configuration Parameters Snmp Trap Configuration Snmp Trap Configuration ParametersRemote Logging Archiving a Switch Restoring a Switch 10. Restore Dialogs Full and Selective Managing Switches Restoring a Switch Installing Firmware Managing Firmware Restoring the Factory Default Configuration 10. Factory Default Configuration SettingsActivating the Pending Firmware Changing the Pending Firmware 10. Factory Default Configuration Settings Displaying I/O Blade Information Blade Information Data Window Entries Changing the I/O Blade Administrative State Testing an I/O Blade Resetting an I/O Blade Hot Swap Wizard Managing I/O Blades Hot Swap Wizard Managing Ports Displaying Port Information Monitoring Port Status Displaying Port ModesPort Modes Displaying Port Operational States Displaying Port SpeedsPort Operational States Port Speeds Displaying Transceiver Media Status Transceiver Media ViewPort Statistics Data Window Entries LIP ALPD,ALPS Port Statistics Data Window Entries Port Information Data Window Entries Name Server Data Window Configuring Ports Port Properties Dialog Changing Port Administrative States Port Administrative States Changing Port Speeds Changing Port Modes Changing Buffer-to-Buffer Credits Stream Guard Scan DeviceExtending Port Credits Resetting a Port Designate Donor Ports Testing Ports Port Loopback Test Dialog Managing Ports Testing Ports Command Line Interface Logging On to a Switch Command Syntax Table A-1. Command-Line Completion Commands Table A-2. Commands Listed by Authority Level Admin Command AuthoritySyntax Keywords Alias Command Authority Admin Syntax alias Members alias Remove alias membersRename aliasold aliasnew Config Command Syntax configKeywords activate config Edit config Restore Archive function are not compatible with the Config RestoreCommand Save config Ftp get configdata ftp quit # ftp symbolicname or ipaddress Date Command Syntax dateKeywords MMDDhhmmCCYY Fallback Command Activation. Otherwise, you can use the Reset Switch commandFollowing is an example of the Fallback command Fallback Hardreset Command Syntax Help Command Keywords commandSyntax help command keyword Authority User History Command Authority User Syntax history Hotreset Command HotresetFabric is in the diagnostic operational state This command clears the event log and all counters Hotswap Command Authority Admin Syntax hotswap To replace? 1,2,3,4,6,7,8,9 1 Image Command Authority Admin Syntax image cleanupKeywords cleanup Unpack file Lip Command Authority AdminReinitializes the specified loop port Syntax lip portnumber Keywords portnumber Passwd Command Syntax passwd accountname Keywords accountname Ping Command Authority User Syntax PingIpaddress Keywords ipaddress Ps Command Following is an example of the Ps commandSyntax Examples Displays current system process information Quit Command Closes the Telnet sessionSyntax quit, exit, or logout Reset Command Authority Admin Syntax resetConfig configname Table A-3. Switch Configuration Defaults Table A-4. Port Configuration DefaultsSystem Zoning Table A-5. Alarm Threshold Configuration Defaults Table A-6. Zoning Configuration Defaults Table A-7. Snmp Configuration Defaults Table A-8. System Configuration Defaults Set Command Syntax set Setup option Switch stateLog option Pagebreak state Set Config Command Table A-9. Set Config Port ParametersKeywords blade slotnumber Port portnumber Send Arbff True instead of IDLEs Table A-9. Set Config Port Parameters Table A-10. Set Config Switch Parameters Table A-11. Set Config Threshold Parameters Threshold Table A-12. Set Config Zoning Parameters Memory. Refer to FC-SW-2 Compliant on Press q or qq and the Enter key to do so Following is an example of the Set Config Port command Arbff Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command Set Log Command Set logArchive Clear Level level Port portlist Save StartStop Stops logging of events Set Port Command EnableBypass alpa Speed transmissionspeed Set Setup Command Set setupTable A-13. Snmp Configuration Settings Snmp System Table A-14. System Configuration Settings This process before reaching the end of the list Following is an example of the Set Setup System command SANbox2 admin # set setup system Show Command AlarmKeywords about Blade Log option Ns option Pagebreak PanelPerf option Table A-15. Show Port Parameters LIP Alpd Alps Post log Slot slotnumberSteering domainid Support Displays switch operational information TopologyDisplays all connected devices Users Following is an example of the Show Chassis command Following is an example of the Show Domains command Following is an example of the Show Fabric command Following is an example of the Show Panel commandFollowing is an example of the Show NS local domain command Following is an example of the Show NS domainID command Following is an example of the Show NS portID commandFollowing is an example of the Show Interface command Following is an example of the Show Port command LIPF8F7 Following is an example of the Show Slot command Following is an example of the Show Switch command Following is an example of the Show Topology command Command Line Interface Show Command Following is an example of the Show Version command Show Config Command Show configBlade slotnumber Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold command Following is an example of the Show Config Zoning command Show Log Command Keywords component Following is an example of the Show Log Options command Following is an example of the Show Log command Show Perf Command Following is an example of the Show Perf Byte command Show Setup Command Show setupMfg Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Shutdown Command Syntax shutdown Test Command Syntax testPort portnumber testtype Status Test port x internal Command Line Interface Test Command Uptime Command Examples The following is an example of the Uptime commandAuthority User Syntax uptime User Command Displays all user accounts that exist on the switchKeywords accounts Add Following is an example of the User Add command Following is an example of the User Delete commandFollowing is an example of the User List command Whoami Command Following is an example of the Whoami commandWhoami Zone Command Syntax zone Members zone Remove zone membersRename zoneold zonenew Type zone zonetype Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Syntax zoneset Following is an example of the Zoneset List command Delete zonesetRemove zoneset zonelist Rename zonesetold zonesetnew Following is an example of the Zoneset Zones command Zoning Command Keywords activeEdit Opens a Zoning Edit session Following is an example of the Zoning Limits command Limits Following is an example of the Zoning List command E2JBOD2 Command Line Interface Zoning Command Graphing Port Performance Starting SANsurfer Fabric View Exiting SANsurfer Fabric View Figure B-3. Load Default Fabric File SANsurfer Fabric View Saving and Opening SANsurfer Fabric View Fabric View Files Setting SANsurfer Fabric View Preferences Figure B-5. Preferences SANsurfer Fabric View Setting the Polling Frequency Displaying Graphs Arranging Graphs in the Display Customizing Graphs Printing Graphs Saving Graph Statistics to a File Access Control List Zone Administrative StateBootP Class 2 Service Class 3 Service Configured Zone SetsDefault Visibility Fabric Management Switch Input Power LED Inter-Switch LinkMaintenance Mode Output Power LED Power On Self Test Post Principal SwitchPrivate Device Private Loop Index Index-2 59048-02 a 59048-02 a Index-3 Index-4 59048-02 a 59048-02 a Index-5 Index-6 59048-02 a 59048-02 a Index-7 SANbox2-64 Switch Management User’s Guide Index-8 59048-02 a