Technical Support, Availability, Training | Q-Logic SANBOX2-64

	1 – Introduction
	Technical Support

1.12

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic switch support Web site listed in Contact Information for the latest firmware and software updates.

1.12.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.12.2

Training

QLogic offers the following technical training courses:

■Switch Certification

■HBA Certification

Each course is available at the training facility in Eden Prairie, MN or at your local facility. All courses include a Fibre Channel overview and sections on installation, maintenance, and topology solutions. Each student receives a set of manuals and a CD-ROM containing course training materials. Upon successful completion of the training, Qlogic awards a certificate identifying the student as a Certified SANbox® or SANblade® Professional.

1.12.3

Contact Information

Address:	QLogic Switch Products Inc.
	6321 Bury Drive
	Eden Prairie, Minnesota 55346
	USA
Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
Switch Support Web Site:	support.qlogic.com

59043-01 A

1-9

Image 17

Q-Logic SANBOX2-64 manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2-64 Fibre Channel Switch Installation Guide Document Revision History SANbox2-64 Fibre Channel Switch Installation Guide Table of Contents Virtual Private Fabric Hard Zones Section InstallationSection Planning Section Diagnostics/Troubleshooting Appendix B Command Line Interface Section Removal/ReplacementAppendix a Specifications Glossary Index SANbox2-6464-Port Fibre Channel Switch Tables Intended Audience Introduction Related Materials Sicherheitshinweise Safety Notices Federal Communications Commission FCC Class a Statement Communications Statements CE Statement Bsmi Class a Statement Vcci Class a Statement Electrostatic Discharge Sensitivity Esds Precautions Laser Safety Information Zugä ngliche Teile Accessible PartsPiè ces Accessibles Availability Technical SupportTraining Contact Information Introduction Technical Support 59043-01 a General Description Chassis Hardware SANbox2-64 64-Port Fibre Channel Switch Slot and Fibre Channel Port Numbering Chassis Controls and Leds Chassis Controls and LEDs Placing the Switch in Maintenance Mode Maintenance ButtonResetting a Switch Heartbeat LED Amber Input Power LED GreenChassis LEDs Fibre Channel Ports Over Temperature LED AmberFan Fail LED Amber Port Status LED Small Form-Factor Pluggable SFP Transceivers Fabric Ports Port Modes Expansion Port Translated Loop Port Ethernet Port Ethernet Port Serial Port Pin Identification Serial Port Power Supply Components Power Supply Modules 10. Fans Fans Switch Management General Description Switch Management 59043-01 a Public and Private Devices Redundancy and Latency Single Switch Fabric with Initiators and Targets Dual Switch Fabric with Initiators and Targets Domain ID, Principal Priority, and Domain ID Lock Multiple Chassis Fabrics Common Topologies Distance Performance Latency BandwidthPort-to-Port Transmission Combinations Port-to-Port Latency Device Access Soft Zone Access Control List Hard Zone Fabric Management Virtual Private Fabric Hard Zones Fabric Security Planning Fabric Security 59043-01 a Site Requirements Switch Power RequirementsFabric Management Workstation Management Workstation Requirements Environmental Conditions Installing a Switch Mount the Switch SANbox2-64 Rail Kit Connect the Switch to AC Power Install SFP Transceivers Warnung Ethernet and Serial Cable Connections Connect the Management Workstation to the Switch Serial Connection Ethernet Connection Enter the following command at the Solaris prompt Installing SANbox Manager SANsurfer Management Suite Disk Windows Installation Enter the following command SANsurfer Management Suite Disk Linux Installation Press the Enter key Enter the following command SANsurfer Management Suite Disk Solaris Installation SANbox2 Installation Disk Solaris Installation SANbox2 Installation Disk Windows InstallationSANbox2 Installation Disk Linux Installation Configure the Switch Cable Devices to the Switch Configure the Ports Using SANbox Manager to Install Firmware Install Firmware Enter the following command to install the new firmware Using the CLI to Install Firmware Close the FTP session Using FTP and the CLI to Install Firmware Powering Down a Switch Installation Powering Down a Switch 59043-01 a Normal all pass Post DiagnosticsHeartbeat LED Blink Patterns Fatal Error Blink Pattern Maintenance Mode PatternConfiguration File System Error Blink Pattern Internal Firmware Failure Blink Pattern Diagnostics/Troubleshooting Restore the configuration file Port Status LED Indications Logging Error EPort Isolation Excessive Port Errors Diagnostics/Troubleshooting Post Diagnostics Chassis and Power Supply LEDs Chassis Diagnostics Fan Fail LED is Illuminated Over Temperature LED is IlluminatedInput Power LED Is Extinguished Power Supply Fault LED is Illuminated Output Power LED Is Extinguished Recovering a Switch Maintenance Image Unpack Maintenance Exit Maintenance Reset Password File Maintenance Reset Network ConfigMaintenance Copy Log Files Maintenance Remove Switch Config SFP Transceivers Marginal Operating Configurations CPU Module Removing the CPU Module Removing the CPU Module Installing the CPU Module Ftp put imagefile Blades Choose the slot number 6 for example Choose the Replace task Removing an I/O Blade To install a new I/O blade, enter y Removal/Replacement Blades CC Blade Slots Cross-Connect Blades Removing a CC Blade Switch Cover Removal Installing a CC Blade Installing a CC Blade Removal/Replacement Removing a Power Supply Module Removing a Power Supply Module Installing a Power Supply Module Removing a Fan Removing a Fan Installing a Fan Removal/Replacement Fans 59043-01 a FC-Tape FC-GS-3FC-SW-2 Fibre Channel Element MIB RFC Maintainability Electrical Dimensions Regulatory Certifications Environmental Shortwave Laser SFP 1G/2G multi-mode Longwave Laser SFP 1G/2G single-mode Logging On to a Switch Command Line Interface Command Syntax Table B-1. Commands Listed by Authority Level Commands Authority Admin CommandSyntax Keywords Authority Admin Syntax alias Alias Command Rename aliasold aliasnew Members aliasRemove alias members Syntax config Config CommandKeywords activate config Edit config Save config Restore Keywords MMDDhhmmCCYY Date CommandSyntax date Following is an example of the Fallback command Fallback CommandFallback Currently active version Help command keyword Help CommandCommand Keyword History History CommandUser Hotswap Hotswap Command Command Line Interface Hotswap Command Authority Admin Syntax image cleanup Image CommandKeywords cleanup Unpack file Portnumber Lip CommandLip portnumber Accountname Passwd CommandPasswd accountname Examples The following is an example of the Ps command Ps CommandAuthority User Syntax ps Displays current system process information Authority User Quit CommandCloses the Telnet session Syntax quit, exit, or logout Config configname Reset CommandAuthority Admin Syntax reset Zoning Table B-2. Switch Configuration DefaultsTable B-3. Port Configuration Defaults Table B-4. Alarm Threshold Configuration Defaults Table B-5. Snmp Configuration Defaults Table B-6. System Configuration Defaults Syntax set Set Command Switch state Setup optionLog option Pagebreak state Table B-7. Set Config Port Parameters Set Config CommandKeywords blade slotnumber Port portnumber Command Line Interface Set Config Command Table B-8. Set Config Switch Parameters Threshold Table B-9. Set Config Threshold Parameters With formatting and current values will follow Table B-10. Set Config Zoning Parameters Mfstov Following is an example of the Set Config Port command Following is an example of the Set Config Zoning command Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold command Set log Set Log CommandArchive Clear Save Level levelPort portlist Stop Set Log Stop commandStops logging of events Level keyword to Info at the same time Authority Admin Set Port Command State state Set setup Set Setup CommandTable B-11. Snmp Configuration Settings Snmp System Table B-11. Snmp Configuration Settings Table B-12. System Configuration Settings Values will follow System Following is an example of the Set Setup System command Alarm Show CommandKeywords about Blade Ns option Log option Panel PagebreakPerf option Table B-13. Show Port Parameters LIP Alpd Alps Post log Steering domainid Slot slotnumber Following is an example of the Show Chassis command Following is an example of the Show Panel command Following is an example of the Show Fabric command Following is an example of the Show Slot command Following is an example of the Show Port command CPU-0 Following is an example of the Show Switch command SANbox2-64 N108 # show topology Blade slotnumber Show Config CommandShow config Following is an example of the Show Config Zoning command Following is an example of the Show Config Switch command Following is an example of the Show Config Threshold command Keywords component Show Log Command Following is an example of the Show Log command Following is an example of the Show Log Options commandFollowing is an example of the Show Log Port command Show Perf Command SANbox2-64 N108 # show perf byte Mfg Show Setup CommandShow setup Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Syntax shutdown Shutdown Command Authority Admin Syntax test Test CommandKeywords port portnumber testtype Blade slotnumber Test x external Command Line Interface Test Command Authority User Syntax uptime Uptime CommandExamples The following is an example of the Uptime command Accounts User CommandAdd Delete accountname Following is an example of the User List command Following is an example of the User Add commandFollowing is an example of the User Delete command Authority User Syntax whoami Whoami CommandExamples The following is an example of the Whoami command Syntax zone Zone Command Remove zone members Members zoneRename zoneold zonenew Type zone zonetype Command Line Interface Following is an example of the Zone Zonesets command Following is an example of the Zone Members command Syntax zoneset Zoneset Command Remove zoneset zonelist Delete zonesetRename zonesetold zonesetnew Zones zoneset Keywords active Zoning CommandEdit Opens a Zoning Edit session Following is an example of the Zoning List command Command Line Interface Command Line Interface Zoning Command 59043-01 a Class 2 Service BootPClass 3 Service Fabric Management Switch Output Power LED Input Power LEDOver Temperature LED Power On Self Test Post Small Form-Factor Pluggable Small Form FactorTarget Worldwide Name WWNPage Index Index-2 59043-01 a LED Index-4 59043-01 a 59043-01 a Index-5 Index-6 59043-01 a