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5 Press the Cancel key to reboot the printer.
The message window displays
Booting
as the printer restarts and then returns to
Idle
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11
1
Wait until Windows has completed sending the print job. Even though the printer
may have cancelled the job, until Windows has completed sending the job, the
Data indicator continues to blink.
If you’re printing via the parallel port, increase the timeouts. Refer to your Win-
dows documentation for more information.
Test the printer:
1 In the application’s Print dialog box select Print to File to print the document to
a file.
2 When prompted, identify a filename and location for the “printed” file.
3 Access an MS-DOS prompt.
4 Change to the directory you identified in step 2.
5 Send the file to the printer by typing
copy /b filename lpt1↵
6 Report the problem to the QMS Customer Response Center. Refer to
appendix A, “QMS Customer Support.”
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If a jam message stays on, open the printer and clear the jam (see chapter 7, “Medi a
Jams”). If the message remains, try opening and closing the top of the print er again.