1#.
$ -
g Choose Enable bidirectional support for this printer.
h Choose OK twice to return to the Printers dialog box, and then close the
Printers dialog box.
;
;;
;
;
;;
;
If files don’t print at all, try the following:
1 Check the printer cables to make sure they’re not loose or disconnected.
Loose or disconnected cables will cause a break in communication. Any job se nt
to the printer while it’s recovering from a break in communication is flushed from
the Windows print queue.
2 Check to verify that you’re using the latest versions of the printer driver and
printer code as well as your application.
To check the version number of the printer driver, in the QMS
magicolor
2
DeskLaser Properties window (Start > Settings > Pr inters > File/Properties)
choose the Paper tab and then the About... button. Contact your local vendor
to determine if this is the latest version of the printer driver.
To check the version number of the printer code, turn your printer off (if neces-
sary), and then turn it back on. During the star tup process the message win-
dow displays
x
Meg ver
x
.
x
. Contact your local vendor to determine if this
is the latest version of the printer code.
To check the version number of most Windows applications, from the Help
menu choose About
Application
. Contact your application vendor to deter-
mine if you’re using the latest version of the application.
3 Verify that the printer driver spool setting is QMJOURNAL.
If the spool setting is set to EMF or RAW, use the following instructions to set it to
QMJOURNAL.
»Note:
EMF and RAW are defaults used by other vendors. The QMS magicolor 2
DeskLaser will work properly only with the QMJOURNAL format of send ing data.
a From the Windows Start menu choose Settings.
b From the Settings menu choose Printers.
c In the Printers dialog box select the QMS
magicolor
2 DeskLaser printer icon,
and from the File menu choose Properties.