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5 If there still is a jam message,
open the printer’s top cover.
Caution:
If you have a duplex model,
make sure you have opened the
duplexer’s rear cover first. See
“Duplexer Jams” on page 7-9. Forced
opening of the top cover first may
damage the unit.
Pull the top latch to release the top
cover.
6 Remove the jammed media by pulling it toward you.
7 If it didn’t come out easily, open
the fuser roller pressure release
levers (one at each end of the
fuser).