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Various factors can affect a printer’s warranty. Two important ones are consum ables
and electrostatic discharge. Read your printer warranty carefully, and then store it in a
safe place.
»Note:
Don’t return any merchandise to the manufacturer without calling for a retur n
merchandise authorization (RMA) number. See appendix A, “QMS Customer
Support,” for the QMS Customer Response Center (CRC) telephone number where
you can obtain an RMA number.

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The use of non-QMS consumables and/or accessories alone does not affect either
your warranty or any maintenance contract you may have purchased. However , if
QMS printer failure or damage is found to be directly attributable to the use o f
non-QMS consumables and/or accessories, QMS will not repair the printer free of
charge. In this case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recomme nds that you use
only QMS consumables and accessories to support your printer. For informati on on
ordeing QMS consumables and accessories in the US, call 1 (800) 523-2696. In all
other countries, check for the QMS office closest to you.