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Remove jammed media from the output tray by gently pulling it toward you.
16 Remove the jammed media by
pulling it from the bottom of the
fuser (through the printer’s [and/or
the duplexer’s] rear cover), not
from the top of the fuser.
Caution:
Be careful not to touch the
transfer drum while removing
jammed media.
Removing the media from the bottom
prevents any unfused toner from
dirtying the fuser rollers.
17 Close the fuser roller pressure release levers (one at each end of the fuser).
18 Close the printer’s top cover.
19 Close the printer’s rear cover.
20 If you have a duplex model, close the duplexer’s rear cover.