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Is the power outlet working?
Does the line voltage from the power outlet match the printer’s power require-
ments? See appendix B, “Technical Specifications.”
2 Is the printer receiving data from the computer?
Try printing a Microsoft test page:
a From the Windows 95/98 or Windows NT Start menu choose Settings and
then Printers.
b Select the printer, and from the File menu choose Properties.
c On the General tab choose the Print Test Page button.
If the Ready indicator starts blinking, the printer is receiving the data.
If not, check the following:
Are the interface cables securely fastened?
Is the printer on line? The Ready indicator should be lit.
Is your application set up correctly for printing? Are t he communication
parameters the same as those on your host and printer?
If you still can’t identify the problem, contact your local vendor.
3 Does your application require any additional printer setup?
If you’re experiencing printing problems not related to print quality, check the print-
ing section of your application documentation to see if any additional pr inter setup
steps are required.
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You can verify that the printer is able to print by using the Test Page menu:
1 Press the Online/Offline key to take the printer off line.
2 Press the Menu key until the Test Page menu displays.
3 Press the Select key to display the Print test page option.