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If a Printing message stays on after a file is printed, you can continue to print files.
However, to remove the message, try pressing the Online/Offline key to take the
printer off line and then put it back on line again. If that doesn’t remove the message,
turn the printer off and then on again to remove the message.
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If a Paper mismatch message stays on after a file is printed, you can continue to
print files. However, to remove the message, try this:
Press the Cancel key.
Press the Online key to take the printer off line and then put it back on line again.
Turn the printer off and then on again.
Or, you can try this:
Remove the cassette.
Move the media guides back and forth a few times.
Refill and reinsert the cassette.
Does that work? If not, remove the cassette and media.
Move the back media guide while looking at the left-hand side of the cassette.
Does the size indicator move as you slide the back guide? If not, the cassette
needs to be replaced.
&#»Note:
Because the QMS
magicolor
2 DeskLaser uses various Microsoft printer drivers
and other resources, it works differently than a QMS Crown print system.
In general, if you’re having output problems, try the following:
Ensure that your application is Microsoft Windows certified.