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»Note:
When you’re printing remotely via the parallel interface, the range of error
messages is much smaller than when you’re printing via the Ethernet interface. For
example, when the printer status window displays Paper out x Tray, the printer
may actually be turned off. Status messages displayed for Ethernet connections are
much more accurate.
%&*If you’ve just installed your printer and are having problems, be sure you’ve correctly
followed the procedures explained in the
QMS
magicolor
2 DeskLaser Setup Guide
.
Then, check the following:
1 Is the printer status displayed in the control panel window?
If yes, go to question 2.
If not, check the following:
Is the printer turned on?
Is the power cord plugged into both the power outlet and the printer?
This message... indicates... Do this...
Control panel
status messages,
such as the
following:
Idle
x
toner empty
Outer jam
The printer has encountered a problem.
If the print job is spooled on a local
workstation, a dialog box prompts you either
to delete or retry the job.
If the print job is spooled on a remote
workstation, the job is retried until it is either
deleted or the printer becomes unavailable
(for example, it is busy printing another job or
it is taken off line).
Remember that if the send request timeout
expires, the print job will be terminated and
cleared from the system.
Fix the printer problem
and then do the
following.
For print jobs spooled
on a local
workstation, click the
appropriate dialog
box button.
For print jobs spooled
on a remote
workstation, either
wait until the error
clears or delete the
job.