Clearing Paper Jams
Problem | Solution | ||
‘PAPER JAM1’ or | Check 1 |
| |
‘PAPER JAM2’ | • Open and close the top cover. | ||
messages appear | The paper comes out of the printer. | ||
on the LCD | |||
|
| ||
Check 2 (JAM 1)
• Open the top cover and remove the toner cartridge.
• Slowly pull the paper out of the printer.
Do not tear the paper.
• Replace the toner cartridge, and close the top cover.
Check 3 (JAM 2)
• Open the rear cover.
• Grasp both sides of the paper, and slowly pull the paper out of the printer.
Check 4
•Open and close the top cover to clear the paper jam message.
Notes: The paper jam locations for both sides printing are different from those of normal printing. Refer to page 7.1.
PROBLEM SOLVING 7.3
