Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code

Meaning

Action

 

 

 

C-d1

Door lock malfunctions

 

 

 

 

C-20

 

Turn off the oven and then restart.

 

Sensor malfunctions

C-21

If the problem continues, turn off

C-22

 

all power for 30 seconds or more

 

 

and then reconnect. If the problem

 

Only occurs during EEPROM Read/

C-F1

is not fixed, please contact a service

Write

 

centre.

 

 

C-F0

If there is no communication

 

between the main PCB and sub PCB

 

 

 

 

 

 

 

 

Turn off the oven and then restart.

 

Occurs when a communication

If the problem continues, turn off

 

all power for 30 seconds or more

C-F2

problem is maintained between the

and then reconnect. If the problem

 

Touch IC <-> Main or Sub micom

 

is not fixed, please contact a service

 

 

 

 

centre.

 

 

 

 

 

Clean the buttons and make sure

 

Button problem

there is no water on/around them.

C-d0

Occurs when a button is pressed and

Turn off the oven and try again. If

 

held for a period of time.

the problem continues, contact a

 

 

local Samsung service centre.

 

 

 

 

 

The divider must not be removed

 

 

during cooking in Dual cook mode.

 

If the divider is removed during

Turn off the oven and then restart.

-dC-

cooking in Dual cook mode.

If the problem continues, turn off all

If the divider is inserted during

power for 30 seconds or more and

 

 

cooking in Single cook mode.

then reconnect.

 

 

If the problem is not fixed, please

 

 

contact a service centre.

 

 

 

Troubleshooting

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Samsung NV75J5540RS/OL manual Information codes, Code Meaning Action