Symptom

Cause and/or Corrective Actions

 

 

The date or time indicator

• Reset the date and time. (p.43)

 

 

disappears.

 

 

 

 

 

 

 

 

 

 

 

Recording stops in a few

• START/STOP MODE switch is set to

 

or 5 SEC.

seconds.

mSet it to

 

. (p.33)

 

 

 

 

 

 

 

 

Picture

Symptom

Cause and/or Corrective Actions

The image on the viewfinder

 

• The viewfinder lens is not adjusted.

screen is not clear.

 

mAdjust the viewfinder lens. (p.13)

A vertical band appears when

 

• The contrast between the subject and background is

a subject such as lights or a

 

too high. The camcorder is not malfunctioning.

candle flame is shot against a

 

mChange locations.

dark background.

 

 

The picture is “noisy”.

 

• The video heads may be dirty.

 

 

mClean the heads using the Sony V8-25CLH cleaning cassette.

 

 

(p.49)

 

 

 

The picture does not appear

 

• The LCD panel is open.

in the viewfinder.

 

mClose the LCD panel. (p.17)

The picture does not appear

 

• Incorporated fluorescent tube is worn out.

on the LCD screen.

 

mPlease contact your nearest Sony dealer.

A vertical band appears when

 

• The camcorder is not malfunctioning.

shooting a very bright subject.

 

 

An unknown picture is displayed.

• The camcorder operates in Demo mode.

 

 

mExit the Demo mode. (p.69)

Others

Symptom

Cause and/or Corrective Actions

The supplied Remote

 

• COMMANDER is set to OFF.

Commander does not work .

 

mSet it to ON. (p.37)

 

 

• Something is blocking the infrared rays.

 

 

mRemove the obstacle.

 

 

• The battery is not inserted with the correct polarity.

 

 

mInsert the battery with the correct polarity. (p.67)

 

 

• The batteries are dead.

 

 

mInsert new ones. (p.67)

There is dust in the viewfinder.

• Detach the eyecup and clean the viewfinder lens. (p.50)

Bubbles appear inside the lens.

• When you use the camcorder where the air pressure is low

such as on a mountain or in an airplane,you may find bubbles inside the lens. This is not a malfunction. Bubbles will usually disappear after about a week. But, how long it takes depends on the air pressure and use.

(to be continued)

Additional information Información adicional

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CCD-TRV11/TRV21 3-856-152-52.E/S

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Sony CCD-TRV11, CCD-TRV21 operation manual Picture, Others, Symptom Cause and/or Corrective Actions