Sprint Nextel 699030 manual

PROTEGÉ®

Digital Hybrid Key System

Keyset User Guide—without Display

Item Number 699030

QUICK GUIDE TO FEATURE CODES

Feature Code

ACCOUNTCODE ENTRY F71

AGENTLOG OFF/ONF91 (OFF)

F*91 (ON)

AUTHORITYCODE F55

AUTOANSWER F6*

AUTOTRANSFER MODE F54

AUTOMATICBUSY REDIAL F78

AUTOMATICLINE SELECTION F95 (ON)

F*95 (OFF)

CALLBACK 5

CALLBACK- CANCEL F*#5 (INDIV.)

F*#5* (ALL)

CALLFORWARD F2X

F20 (CANXALL)

CALLPICKUP F53

CAMPON4

CANCELOPERATIONS F69*

DISTINCTIVERINGING F#7

DND OVERRIDE 3

DONOTDISTURB (DND) F4

DUALFUNCTION KEY PROGRAMMING F#1

EXTINGUISHLIT VOICE MAIL LED F*64

FEATUREKEY PROGRAMMING F#3

FLASH- INSERT A F3

FORCEDRELEASE (CONFERENCE) F74

HEADSETOPERATION F9# (ON)

F*9# (OFF)

HOLD(AUTOMATIC) F94 (ON)

F*94 (OFF)

HOLD(EXCLUSIVE)FH

OLD(ON)

(TORETRIEVE CALL) F7*

HOLD(SYSTEM)HOLD

(TORETRIEVE CALL) F7*

HOTKEYPAD F93 (ON)

F*93 (OFF)

HOTLINE F9* (ON)

F*9* (OFF)

INTERCOMACCESS F65

Feature Code

INTRUSION 8

LASTNUMBER REDIAL (LNR) F8

LEASTCOST ROUTING (LCR) F67

LOCK/UNLOCK F97

MESSAGES- DELETING F*#9 (INDIV.)

F*#9*(ALL)

MESSAGES- SENDING F96

9

MUTE F76

OHVA 0

PAGING- ANSWER F59

PAGING- RECEIVE SELECTION F*99 (ON)

F99 (OFF)

PASSWORDCHANGE F97

PAUSE- INSERT A F70

PRIVATETALK (CONFERENCE) F57

PULSETO TONE CONVERSION *

REMINDERSERVICE F92 (ON)

F*92 (OFF)

SAVEDNUMBER REDIAL (SNR) F51

SPEEDDIAL NUMBER PROGRAMMING F1

TRANSFER HOLD

XFR/CONF

TRANSFER(NORING), PLACING A F73

(TORETRIEVE CALL) F53

UCD AGENTHELP F61

UCD MONITOR F58

UCD ROUTEOVERRIDE F6#

F*6# (CANCEL)

UNSUPERVISEDCONFERENCE F77

USERSAVED NUMBER REDIAL (USNR) F5*

VOICECALLS F98 (ON)

F*98 (OFF)

VOICEMAIL FROM BUSY OR

UNATTENDEDEXTENSION 7

VOICETO RING INTERCHANGE 2

WAIT-FOR-DIAL-TONE- INSERT A F79

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Contents

Main P Digital Hybrid Key System Keyset User Guidewithout Display Item Number 699030 Q UICK G UIDE TO F EATURE C Q UICK G UIDE TO N INDIVIDUAL SPEED DIAL NUMBERS Contents Introduction Call Handling Making Calls Answering Calls Page 1 1. How to Use this Guide oneIntroduction Getting Started How to Locate Information 2. Your Keysets Parts 2 3 Clear Key Dial Pad Dual Function Feature Keys Page Page 6 3. Understanding the Lights 7 4. Understanding the Tones Warning 5. Care of Your Keyset 8 6. Your Proteg Phone System 1. Answering Calls twoAnswering Calls 10Proteg Loud Bell Call Pickup Directed Call Pickup 2. Call Pickup 3. Call Forward 12Proteg Cancel All Call Forwards Direct Call Forward 13 Busy Call Forward No Answer Call Forward 14Proteg External Call Forward (ECF) 15 Follow Me Call Forward - Preset Follow Me Call Forward - Remote 16Proteg Do Not Disturb 3. Avoiding Calls 17 Forced Diversion Agent Log Off/Log On Page 19 Calling an Extension Calling a Virtual Number Calling the Attendant 1. Placing Intercom Calls threeMaking Calls Page 21 Placing an OHVAcall 2.Off-Hook Voice Announce (OHVA) 22Proteg Placing Outside Calls Using Least Cost Routing Entering an Account Code 3. Placing Outside Calls 23 4. Redialing Last Number Redial (LNR) 24Proteg Automatic Busy Redial (ABR) Saved Number Redial (SNR) User Saved Number Redial (USNR) 5. Dialing Speed Dial Numbers 26Proteg Pulse to Tone Conversion Inserting Special Dial Characters 6. Special Dialing 27 Placing a Callback to a Busy Or Unattended Extension 7. Callback Page 8. Camp On 30Proteg 9. Authority Code 31 System Hold 1. Hold fourCall Handling 32Proteg Exclusive Hold Holding an Intercom Call Automatic Hold 33 2. Transferring Calls 34Proteg Transferring a Call - Method 2 35 No Ring Transfer 36Proteg Forming a Conference 3. Conference 37 Putting the Conference on Hold Private Talk Forced Release Unsupervised Conference Page Paging 39 and Messaging Group Page 40Proteg Tenant Group Page Page Answer Paging Receive Selection 41 2. Messaging 42Proteg Answering a Message Deleting Messages Convenience Features six 1. Mute 44Proteg 2. Reminder Service 45 Storing a Speed Dial Number Deleting a Stored Number 3. Speed Dial Numbers 46Proteg Assigning a Trunk or Trunk Route Deleting a Trunk or Trunk Route Storing an Account Code Deleting an Account Code 4. Group Listen Important Note 48Proteg UCD Agent Help 5. Hunt Group Features 49 Monitoring a UCD Call in Progress UCDRoute Override(Supervisor only) Page Customizing Your Keyset seven 51 1.Three Features For Easier Dialing 52Proteg Hot Key Pad Automatic Line Selection 53 Hotline 54Proteg 2.Three Features For Easier Answering 55 Voice Calls Auto Answer Distinctive Ringing 56Proteg 3. Security Caution 57 Lock/Unlock 58Proteg Cancel Operations 4. Cancel Operations 59 Programming a Feature Under a Feature Key Programming a DSS Key 5. Setting the Feature Keys 60Proteg Programming a Speed Dial Number Under a Feature Key Programming the Secondary Level of a Dual Function Feature Key Deleting a Feature Keys Contents 61 6. Headset Operation 62Proteg 7. Background Music 63 1. Voice Mail eightVoice MailFeatures Dialing Voice Mail Transferring to Voice Mail Page Glossary 66Proteg Index 68Proteg Page Page Q UICK G UIDE TO N INDIVIDUAL SPEED DIAL NUMBERS P Digital Hybrid Key System Keyset User Guidewithout Display Item Number 699030 Q UICK G UIDE TO F EATURE C