65
Protegé
®Keyset User Guide - without display
Glossary
Keyset
Another name for telephone.
Specifically, a phone with a number
of push buttons or “keys.”
LED
Light Emitting Diode. The lights
next to the feature and dual function
feature keys. Depending on the
model, your keyset has a number of
single- or dual-colored LEDs. Each
provides information on the status of
the associated feature or dual func-
tion feature key. See also page 6.
Off-Hook
When you lift the handset you are
“going off-hook.” Early telephones
had a metal hook on which the hand-
set hung. The modern technology of
the Protegé system means you can
now also go off-hook and on-hook
by pressing the Speaker key.
On-Hook
When the phone handset is resting in
the cradle. See Off-Hook.
Outside Line
See Trunk.
Class of Service
Your level of access to certain fea-
tures. Your company’s phone system
may assign a different class of ser-
vice to particular extensions, to
restrict access to certain features.
See also Tenant Group.
DSS
Direct Station Selection. Press a
DSS key to call or transfer to an
internal resource without dialing
manually. The internal resource can
be a single extension, or a group of
extensions such as a hunt group or
paging group. In a Protegé system, a
DSS key is a specially programmed
dual function feature key.
Hunt Group
A group of extensions with a com-
mon access number, organized in
such a way that calls “hunt” from
extension to extension to find a free
line. See also UCD.
Idle state
The condition of your keyset when
you are not using it, and when a call
is not coming in.
Intercom
An intercom call is a call between
extensions of your company’s phone
system.