Forced Diversion, Agent Log Off/Log On

FUNCTION

FUNCTION
9	1

FUNCTION

[

2 / Answering Calls

Forced Diversion

1.An incoming call rings at your extension.

2.Press the Function key and then dial 4.

- or -

Press the designated feature key (DND).

3.Call diverts to the attendant.

Agent Log Off/Log On

To log off

1.Keyset is idle or in use on a call.

2.Press the Function key and then dial 91.

3.Receive confirmation tone.

To log on

1.Keyset idle or in use.

2.Press the Function key and then dial [ 91.

3.Receive confirmation tone.

Protegé® Keyset User Guide - without display

Page 21

Image 21

Sprint Nextel 699030 manual Forced Diversion, Agent Log Off/Log On, To log off, To log on

Contents

Protegé Page Contents Contents How to Use this Guide How to Locate InformationGetting Started Your Keyset’s Parts Dual Function Feature Keys Clear KeyDial Pad Hold Key Function KeyPull Out Tray Redial Key Volume Keys SpeakerphoneXfer/Conf Key Understanding the Lights Signal Description Care of Your Keyset Understanding the Tones Feature Interaction Access To FeaturesYour Protegé Phone System Protegé Flexibility Answering Calls Answering Internal and Outside CallsIntercom Key Loud Bell Call Pickup Call PickupDirected Call Pickup Group Call Pickup Call Forward To cancel Cancel All Call ForwardsDirect Call Forward To activate No Answer Call Forward Busy Call Forward For systems requiring account codes External Call Forward ECF Follow Me Call Forward Remote Follow Me Call Forward Preset Avoiding Calls Do Not DisturbTo activate DND at your extension Agent Log Off/Log On Forced DiversionTo log off To log on Answering Calls Calling an Extension Placing Intercom CallsCalling a Virtual Number Calling the Attendant Voice to Ring Interchange VRI IntrusionDo Not Disturb Override Placing an Ohva call Off-Hook Voice Announce Ohva Placing Outside Calls Using Least Cost RoutingPlacing Outside Calls Entering an Account Code Last Number Redial LNR Redialing Saved Number Redial SNR Automatic Busy Redial ABRUser Saved Number Redial Usnr To save a number Dialing Speed Dial Numbers To Dial on Any Available Outside LineTo Dial on a Specific Trunk or Trunk Route, Or With LCR Special Dialing Pulse to Tone ConversionInserting Special Dial Characters Callback To delete individual callbackTo delete all callbacks Responding to a Callback Placing a Callback to a Busy Trunk or Trunk RouteResponding to a Trunk Callback To cancel while waiting for extension to become available To cancel while ringingCamp On Authority Code System Hold HoldPlacing a trunk call on system hold Retrieve Holding an Intercom Call Exclusive HoldAutomatic Hold Placing a trunk call on exclusive hold Auto Transfer Mode Transferring CallsTransferring a Call Method Cancelling the transfer of an intercom call Cancelling the transfer of an outside call No Ring Transfer To place a no ring transfer MethodTo retrieve a no ring transfer from another extension Forming a Conference Conference Private Talk Putting the Conference on HoldForced Release Unsupervised Conference Call Handling Paging GroupExternal Answer Tenant GroupPaging Receive Selection To accept paging Leaving a Message at Another Keyset Messaging Deleting Messages Answering a MessageDeleting an individual message you sent Deleting all messages sent by you Convenience Features Mute Reminder Service Speed Dial Numbers Storing a Speed Dial NumberDeleting a Stored Number Deleting a Trunk or Trunk Route Assigning a Trunk or Trunk RouteStoring an Account Code Deleting an Account Code Important Note Group Listen UCD Agent Help Hunt Group Features UCD Route Override Supervisor only Monitoring a UCD Call Convenience Features Hot Key Pad Three Features For Easier DialingAutomatic Line Selection Hotline Automatic Line Selection Hot Key Pad Hotline Voice Call Three Features For Easier AnsweringAuto Answer Distinctive Ringing Voice Calls Auto AnswerDistinctive Ringing Password Change Changing your passwordSecurity Lock/Unlock Locking your phoneUnlocking your phone Cancel Operations Cancel Operations Setting the Feature Keys Programming a Feature Under a Feature KeyProgramming a DSS Key Deleting a Feature Key’s Contents Headset Function Headset OperationModels with headset jacks Models without headset jacks Background Music Dialing Voice Mail Voice MailTransferring to Voice Mail Extinguish Lit Voice Mail LED Retrieving Your Voice Mail Messages Forwarding to Voice MailCalling Another Extension Extinguish Lit Voice Mail LED Hunt Group Class of ServiceIdle state Intercom System Administrator Service ModeStation Tenant Group Index Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes